The Berkeley Hotel Pratunam

Points positifs : Overall a nice hotel. Breakfast buffet was good.

Points négatifs : Bed was not soft. Shower took an unusual amount of time to warm up. Staff was not overly friendly or helpful and seemed confused and put out at our early arrival

Points positifs : Clean and reasonably comfortable. Nice pool space.

Points négatifs : Mediocre service, mediocre location. Fine hotel, but was disappointed based on expectations of give star hotel. Service and amenities are not five stars. Star inflation is a general problem in Thailand, however. For Americans, subtract 1 to 1.5 stars.

Points positifs : The hotel is beautiful. The rooms are spacious are and comfortable. And the beds are very comfy! We had 2 rooms in the North tower, and we found the walk to be insignificant. Location is great, right next to lots of shopping and restaurants.

Points négatifs : The staff at the hotel is quite rude and over all the hotel is just inefficient. There are angry people everywhere, because rooms promised are not ready. The staff though apologetic, does nothing to help.

Points positifs : Prive/quality is ok. Location is good in busy Pratunam.

Points négatifs : For 5* it's a bit shabby. But Price quality is ok.

Points positifs : The beds were comfortable. The rooms were spacious.

Points négatifs : There wasn't a bathtub and the shower had mold, including the shower mat. I also didn't care to have to go up in one elevator and walk through the eleventh floor to another elevator on the other side of the building to get to my room.

Points positifs : Very new and clean, lovely pool, not too crowded

Points négatifs : Was given two single beds instead of a double. Staff at spa seemed reluctant to give me a thai massage and instead tried to persuade me to have an oil massage.