Vienna House Andel's Berlin

Breakfast

Restaurant and position

Good location like distance from public transportation if you need it but... But the the neighbourhood is not really good or pretty: very dirty Tram station, drunk people, traffic, etc. Horrible. I did not like it. I prefer to pay a little bit more and to know that outside it is a more pleasant neighbourhood if want to walk around. Internet speed is good. Check out personnel was very friendly.

Firstly, during my check in check in staff told me that I had no reservation. After insisting that he look it again he was found in the system with my middle name when I made it with my first name. It was a big scare being December 29th in a city full of tourists. To drink in the lobby, a water with lemon and mint leaves with a bad taste. What difficulty can there be in preparing this? I could not believe it! Other thing, the cleanliness of the room (especially the bathroom) is improved. The cap of the WC (in my room) was stained (?) and he was there for three days. It was disgusting. During my stay I was in the lobby talking with friends by mobile, reading, etc. Then I could see a woman who seemed to wait for someone. Indeed, a man with a suitcase arrived and followed her to the elevator. This was repeated 3 more times. It seems that they have taken it from "appointment hotel..." Unfortunately, because it does not make a good hotel for family stay. Of course, this is not the responsibility of the hotel management. Maybe the location makes it vulnerable to this. Unfortunately! Finally, into the room there is a chair (yellow&black) the fabric is very cheap (those that make little balls) very large that take up a lot of space. I did not use it (to read, for example) because I felt like sitting is dirty.