Avis des clients
Note globale
7,9
Bien
Basé sur 312 avis
Propreté
8,2
Confort
8,2
Prise en charge/retour
7,9
Rapport qualité/prix
7,5
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Commentaires récents
Avis des clients
84
41
28
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19
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9,6
Points positifs : Was patient with me being out of state and not fully prepared.
avis de
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9,6
Points positifs : Van was perfect for four of us traveling together throughout parts of Alaska. Very good and comfortable and convenient vehicle. Only issue was that the front tires are going bald and should be replaced.
Points négatifs : . Only issue was that the front tires are going bald and should be replaced.
avis de
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4,0
Points positifs : The car was clean
Points négatifs : At pick up the staff was making extra requirements to rent that were not listed in the contract. They were rude and were offensive
avis de
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2,0
Points positifs : It was spacious.
Points négatifs : It was filthy when I picked up. They did not clean it at all. I was also treated very rudely by the front desk person. I noticed my rear windshield wiper was broken after I left with the van. I called the next morning and was spoken to like a dog, by the gentleman at the desk. Overall horrible experience.
avis de
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8,0
Points positifs : Great car and easy process.
Points négatifs : We waited in line for a rental car for at least an hour. There were only three workers. If most people say when then are going to be picking up a car, then the staffing should reflect that. I will be avoiding budget because of the line which is a bummer because everything else was great.
avis de
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7,2
Points positifs : I was concerned about someone not being there to check the car when I picked it up and hoping I won’t be held reliable for scratches and things that were on the car when I got it
Points négatifs : The car didn’t seem like it was cleaned very well
avis de
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9,2
Points positifs : Staff was good drop off easy. Cleanliness was little lacking.
avis de
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10,0
Points positifs : The staff were friendly and the car was immaculate.
avis de
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9,6
Points positifs : Very nice car, and quick pick up and drop off.
Points négatifs : Needed to be wiped down after the last customer.
avis de
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9,2
Points positifs : We reserved a Ford Fusion or similar. We were going to be driving a lot and there were only 2 of us, so a fuel efficient car was really important. When we arrived at the desk, we were given a gas guzzler Nissan Pathfinder. We asked for something more fuel efficient and were given a Toyota Prius. We were able to get over 58 MPG.
Points négatifs : Communicating to people at the desk the gas mileage of the vehicle. Ensuring fuel efficient vehicles are readily available for customers.
avis de
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8,8
Points positifs : Pick up was great in Anchorage except no explanation for the drop off at different location.
Points négatifs : Directions for drop off.
avis de
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10,0
Points positifs : Great staff. Super easy drop off
Points négatifs : Pre heated car
avis de
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- 25% de nos utilisateurs ont loué une voiture à Anchorage avec Budget pour 38 € ou moins.
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