Points positifs : The staff was friendly, and the return process was quick with no holdups.
Points négatifs : While the staff was friendly, they wouldn’t allow me to use a business card because. I also received a ‘similar model’ and not the car I booked, which I know is a possibility but always frustrating. There were also no carts in the return area, so we were forced to carry our bags (there for work, so 3 bags of gear per person) all the way to the main terminal building which is a very far walk.
Points positifs : Terrible. Charged us an unexpected and unexplained drop fee of 200$.
Points négatifs : Better service and transparent fees.
Points positifs : When I went to rent the car in Anchorage after booking online the lady said they don't take debit cards. I initiated the rental online and Avis should tell you that.
I tried to pay for it online in advance but the website said pay at the counter and did not think about it as was no big deal and did not think we needed a credit card which I do not believe in.
The lady at the Avis counter did not care at all.
We just arrived from Nome Alaska to Anchorage and would have been stranded if we did not use my girlfriend's credit card. We could have taken a taxi or a bus for three days right?
It was the most ignorant, thoughtless, inconsiderate, behavior I have seen.
Points négatifs : Avis has been in business long enough to not be so inconsiderate to something so essential to renting their cars. I am sure this has happened hundreds of thousands of times. Not only did their teller not care but they don't either.
Points positifs : Nothing.
Points négatifs : I'm 24. I called Avis twice before my rental to confirm that underage fees are waived (which it states on their website). After receiving confirmation, i proceeded to book a 7 passenger SUV for 511$. Upon arrival, I am told this location does not waive underage fees and corporate has different rules. Fair enough - that's another 27$ a day. Besides that, being 24 would not allow me to drive the 7 passenger vehicle, despite the fact I was able to book it after inserting my age into their portal. Unfortunately, the best they could do was a small SUV for about 600$, since it was a last minute booking. Compounding that with the 27$/day took me to 900$. I told them I don't need the rental anymore. I walked up to hertz kiosk and got a minivan for 550$. Thank you, Hertz.
Points positifs : Car was great.
Points négatifs : They did not inform us that the Avis desk counter at Anchorage airport would be closed when we landed late at night. Because we were reliant on the rental car, we ended up spending $150+ in Uber fees to get us to our hotel in Girdwood and back in order to pick up our rental car, which we thought we would have upon landing.
Points négatifs : Could have told me on the website that a credit card was required for rental. Doesn’t say that ANYWHERE. So I get there and then I can’t rent a car. Thanks for nothing
Points positifs : Easy. Friendly folks
Points positifs : Great car!! And friendly customer service staff. Recommend!
Points négatifs : Attitude of the guy in the office when I dropped it off. Seemed irritated that I was there.
Points négatifs : It was awesome! Thanks!!
Points positifs : Not really
Points positifs : Decent. price point for type of vehicle.
Points négatifs : Car was high mileage compared to other competitors. Felt old and smelled. Agent was not very friendly during pick up.
Chez Avis, une voiture de location à Anchorage coûte en moyenne 65 € par jour.
Compacte (Nissan Versa ou similaire) est la catégorie de voiture la plus réservée chez Avis à Anchorage.
Avis possède 2 succursales à Anchorage. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.