Points positifs : The staff was extremely helpful and friendly.
Points négatifs : The standard SUV seems to be a misnomer. It was more like a compact suv or small wagon. It did not have enough room for us.
Points positifs : Drop off was easy, staff working that day was professional.
Points négatifs : Pick up staff was uninterested in every part of transaction. Original rental vehicle offered was unacceptable, only option they would offer is an up-sale to the next size (more money for enterprise). That vehicle interior was dirty which I could not believe in our current COVID environment however that was the only thing available. Staff could care less as long as I drove away and they could move on to next customer.
Points positifs : Everything was smooth and fast.
Points positifs : Yes. The staff members were all very nice and friendly.
Points négatifs : NOthing. We were helped quickly after we got there. The car was ready. Everything was clearly explained to us. Quick check out and check in.
Points positifs : The staff was very helpful. Our flight was running late and it was getting close to closing time. They offered to deliver and wait for us to arrive.
Points positifs : The staff here are exceptional - I don’t say that often.
John, the manager went above and beyond to take care of me.
Points négatifs : went to pick up rental at location stated on conformation page . had to take taxi (25) they where not open called enterprise (well we tryed to call you on 6-2-2020 )I confirmed reservations on or about 6-15 a week before we fly all is good ...ok cool ...So wait for another taxi to take me back to airport (25) go to enterprise desk at airport BUT
heres the kicker Airport in Anchorage AK has fees where the lot out side of airport doesn't so 399 plus tax 430 was my Quote..at airport it turned into 799 plus a 20% deposit
Points négatifs : More expensive then planned
Points positifs : The staff member I talked to was wonderful!!! She helped answer all my questions!!
Points négatifs : The guy that contacted me first was willing to put me into a different vehicle because the one I wanted wasn’t available but when I asked to be transferred over he hung up on me
Points positifs : Staff was very helpful, friendly and was an extremely hassle free rental.
Points négatifs : The car only had 1/4 tank of fuel, but the person helping us out said to bring it back empty, there would be no fuel charge.
Points positifs : Everything
Points négatifs : Nothing
Points positifs : The service agents were exceptionally helpful and friendly.
Points négatifs : It doesn’t get any better than the service that they provided.
Chez Enterprise, une voiture de location à Anchorage coûte en moyenne 110 € par jour.
Compacte (Nissan Versa ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Anchorage.
Enterprise possède 4 succursales à Anchorage. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.