Points positifs : Super convenient to pick up and drop off (at different locations)
Points négatifs : I was not given the type of car I requested, though i enjoyed the one i got (kia soul)
Points négatifs : Customer service was lacking. Energy was low in the office. The employees were stressed about the computer system. The car wasn’t ready to go when I got there.
This is a joke
Points positifs : There was nothing
Points négatifs : I reserved a vehicle online, the reservation confirmed the vehicle was at the location I needed so I thought OK everything is going work out. I called the budget location that I was going to be picking the vehicle up from that’s were things took a turn. The guy could barely speak English the vehicle that I reserved was not there. And it was not going to be there for three or four days. I could get no clear answers. The guy basically said that he cannot help me even though had a reservation. Huh... great So I called Avis, quick easy everything worked out I would recommend renting from Avis if you are ever in New Jerse.
Points négatifs : I was charge $25 in Boston for returning the car earlier ?!?!?!? I will be disputing this charge as soon as I'm back in Jersey City. I made reservation to pick up the car around 9:00 am and to return next day around 4:00 am and that exactly when I return the car. I was told that because reservation was made for a full day by the Budget office in Jersey City from 11:00 am(when I came to pick up the car) till 11:00am there is a fee for returning CAR EARLY - I have never experience to be charged because I return a car earlier. The funny thing is that I repeated 3 times in Jersey City office that I would be returning the car by 4:00 and don't need till 11:00 am and they repeated 3 times that this was just formality and I could return the car whenever I wish to.
Points négatifs : The car was much smaller than what I had reserved online.
Points positifs : In and out quickly, courteous and professional staff
5 minute walk from the PATH train. Owner/operator was great!
Points positifs : Everything. Short wait time. Very nice, friendly staff. Great, clean car. Bill was exactly as expected.
Points négatifs : Nothing.
Points négatifs : Some expanded hours at the drop-off location or perhaps an after-hours drop-off option would have made life a lot easier. Aside from that, everything was terrific.
Points positifs : the staff at the pick up point were really helpful - there had been a mix up about pick up and drop off sites and they sorted it really quickly. the first car had a crack in the windscreen - which we pointed out before we took the car - and it was changed with no problem at all. We had to wait about 10 minutes whilst they got a replacement car ready for us. Great service and such friendly staff - we will be back again. They now need to release the deposit held on my credit card!
Location closed at time of pick-up
Points négatifs : The pick-up time was the same time as the location closed, but this was not communicated at the time of booking. Thankfully I called to say I was running late, and saved myself a trip to the rental center. I had to reschedule my car for the following day.
Points positifs : b
Points négatifs : I did ask for a rental from ewr to Wikes-Barre,pa, I endet to get from jersycity budget office***? to avp, as I got in to the office of Budget , they told me the prise is about $60 more even the new ark is closer than jersy city? *** as I received the confirmation pf my request ( EWR-Wijkes -Barre) Ithought the address of budget is only for the street address
No cars available - they refused to give me a bigg
Points négatifs : I turned up - no compact car like I'd reserved. Plenty of minivans there - they refused to give me one. I phoned customer service of Budget to see if they could help - the representative refused to help, said "I don't care", and ended the call. So - no car. Now I have to write to Budget to get my money back for the insurance I paid for the rental
Chez Budget, une voiture de location à Jersey City coûte en moyenne 43 € par jour.
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Budget à Jersey City.
Budget possède 2 succursales à Jersey City. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.
Non (selon nos données)