Points positifs: Exactly what I needed for a one night business trip. Room is compact, but designed to be so, and spotlessly clean. Has a great location, fast wifi, brilliant communal spaces for getting out the laptop, and it took less than a minute to check in and out.
Points positifs: Private rooftop bar and cozy lobby hangout space.
European style breakfast lounge and 24 hr snack pantry.
Room was small (though big for New York!) yet thoughtfully laid out with clever use of space.
Fun/funky upscale low key vibe just perfect.
Midtown location excellent for exploring NYC and checking out theatre scene.
Daily complimentary bottled water. Friendly, helpful staff
Points négatifs: If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.
Points positifs: definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again.
Points négatifs: since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.
Vantant une terrasse sur le toit, l'établissement citizenM New York Times Square vous place à moins de 5 minutes de marche de Ed Sullivan Theater. Après une séance de sport au centre de fitness, vous pourrez manger un petit quelque chose au restaurant ou siroter une boisson rafraichissante au bar/salon. Les chambres de cet hôtel 4 étoiles prennent soin de vous grâce à des petits plus appréciables comme une literie de qualité supérieure, un pommeau de douche à « effet pluie » et des articles de toilette de luxe.
L'établissement The Towers at Lotte New York Palace offre un emplacement exceptionnel, vous installant à juste 5 minutes de marche de points d'intérêt comme Rockefeller Center et Cathédrale Saint-Patrick. Votre bien-être est à l'honneur grâce à des soins spa agréables et vous pourrez vous détendre autour d'un verre dans l'un des 5 bars/salons. Sur place, un centre de remise en forme et un jardin sont la garantie d'agréables moments. Parmi les petits plus sympas offerts par les chambres de cet hôtel de luxe, on trouve par exemple une station d'accueil iPod et des lits avec surmatelas avec des draps en coton égyptien.
Points négatifs: Cost cover charge for room service
Vainqueur du prix??? en 2011, l'établissement The Lowell vous offre la promesse d'une expérience divine et d'un emplacement de choix, à moins de 15 minutes de marche de Bloomingdale's et Museum of Modern Art. Une petite séance de sport au centre de fitness ne manquera pas de vous ouvrir l'appétit avant d'aller déguster le petit-déjeuner ou le dîner à l'établissement Pembroke Room. Les chambres de cet hôtel de luxe offrent des petits plus agréables comme une baignoire relaxante profonde, une station d'accueil iPod et des draps italiens Frette.
Mettant à votre disposition une navette d'aéroport (disponible 24 h/24), l'établissement Mandarin Oriental, New York vous fait également bénéficier d'un emplacement de choix, à moins de 10 minutes de marche de sites comme Centre culturel Lincoln Center for the Performing Arts et Carnegie Hall. Vous pouvez vous offrir un bon repas au restaurant ou bien vous gâter de massages, de gommages corporels ou de soins du visage qui vous sont proposés au spa. Sur place, la détente est reine grâce à une piscine couverte et un bar/salon, où vous passerez de bons moments. Les chambres offrent en outre de petits plus sympas agréables comme une baignoire relaxante profonde et une literie de qualité supérieure.
Points positifs: Wonderful location (but Lower East Side, not central). Bice bar and public spaces.
Points négatifs: Beware the tiny, tiny rooms!
Points positifs: Bar
Points négatifs: Rooms ,menu
Points positifs: Comfort of room. View. Restaurant. Location.
Points positifs: Location, appearance, friendliness of staff, and the rooftop. The fitness center was adequate and even if it wasn't, the view from there was amazing! There was great food at the hotel and all around the neighbourhood, try Wolf Nights and Tiny's Giant Sandwich Shop. We spotted a few TV and sports stars in the lobby, that was interesting...they are much uglier in person.
Points négatifs: I felt like I spent a lot of time waiting for the elevator and the complimentary coffee seemed to be a chore for the staff to deal with. Also, there was an incident when my girlfriend needed assistance with something and the concierge was skeptical that she was a guest and was very rude. Everyone else was great!
Points positifs: Super bien situé (mais Lower East Side pas central). Bar sympa et de beaux espaces communs.
Points négatifs: Méfiez-vous des minuscules chambres !
À juste 5,6 km de l'aéroport, l'établissement The Ludlow Hotel est doté d'une terrasse sur le toit et est situé à moins de 10 minutes de voiture de sites comme Université de New York et Pont de Brooklyn. Histoire de vous dégourdir un peu, vous pouvez aller au centre de fitness ouvert 24h/24, à moins que vous ne préfériez vous remplir la panse à la table de l'établissement Dirty French, qui vous accueille pour le petit-déjeuner, le déjeuner et le dîner et vous régale de ses spécialités de la cuisine française. Sur place, la détente est reine grâce à un bar/salon et un jardin! Parmi les petits plus sympas offerts par les chambres de cet hôtel de luxe, on trouve également une literie de qualité supérieure et des peignoirs.
Points positifs: The staff on all levels were extremely pleasant and helpful. The hotel is centrally located so we were able to walk to most of our destinations. The rooms were very clean and the amenities were very nice and upscale. Highly recommend!
Points négatifs: I didn't stay long enough to try the restaurant in the hotel. I want to book another visit soon or at least try to visit the restaurant on a future visit, even if I can't stay at the Kitano!
Points positifs: Service, service, service! What a welcome surprise, a hotel with carrying employees! Bravo!
Points négatifs: Room would have been too small for 2 people but it was fine for 1
Points positifs: Larger room, bathroom large enough, shower worked well, friendly accommodating.staff.
Points négatifs: Later checkout time, shouldn't charge for computer access.
Points positifs: We really enjoyed the Kitano Hotel. We went as a family to enjoy a weekend there but I used to be a travel agent and this is the perfect location for a business trip to New York depending on where your office is. It's at the corner of Park and E. 38th. We got it through Kayak and simply picked it for price and location. It ended up being the perfect hotel for us. It's located very close to Grand Central Station and therefore easy train access to the rest of Manhattan but it's location also lended itself to walking. There are a few nice restaurants in that area that we enjoyed walking to and, of course, a Starbucks just a little over a block away. The hotel is basic in what it offers but what it does offer is nice. We ate lunch at one of its restaurants and it was very good food and the entire staff was very friendly and accommodating. We didn't eat there for dinner but we heard pleasant music coming from one of their restaurants as we walked out one night. The rooms are small and rather basic but that's all we needed for our purposes. We don't spend time in our hotel when we are in a city like New York so it all worked out. The beds are surprisingly comfortable and the bathroom was nice. Overall I'd highly recommend this hotel to anyone going to Manhattan for family or business travel. It was all great and we'd stay there again.
Points négatifs: Frankly we loved this hotel but the rooms were a little small. If you need room to spread out you'd need to go elsewhere. We had two adults and an adult "kid" and we found it just fine for our purposes though so this was not a problem for us at all.
Points positifs: Terrific location. Guest Services were very helpful.
Points négatifs: Housekeeping was not up to par with rest of hotel features and services.
Points positifs: Common areas were nice! Restaurant was very nice and elegant. The staff was exceptionally friendly and truly helpful.
Points négatifs: Shower needs improvement and even repair. Besides the shower, bathroom was very good for NYC. Bed was very soft and pillows were mediocre.
Points positifs: We traveled to NYC to watch a friend run in the NYC Marathon. The Kitano was walking distance to Grand Central Station. The staff was pleasant and very helpful. We asked to store or bags, because we arrived several hours early. They were able to have a room available for us within 10 minutes. The room was great. We would definitely stay again and recommend it without any reservation.
Points positifs: Location was excellent - great for for shopping in midtown.
Staff was very helpful and customer-oriented.
Room was on the small side but well laid out.
Hotel restaurant has live music concerts.
Points positifs: service was outstanding!!
Points positifs: Grande chambre, salle de bains suffisamment grande, la douche fonctionnait bien, personnel aimable et arrangeant
Points négatifs: Un départ tardif, ils ne devraient pas facturer l'accès à l'ordinateur
L'établissement The Kitano New York offre un emplacement sensationnel, vous installant à moins de 10 minutes de marche de points d'intérêt comme Grand Central Terminal et Chrysler Building. Vous pourrez vous détendre autour d'un verre au bar/salon, tandis que les 2 restaurants vous permettront de reprendre des forces. Les chambres de cet hôtel de luxe prennent soin de vous grâce à des petits plus appréciables comme des peignoirs, des pantoufles et des articles de toilette de luxe.
Points négatifs: You charge me 199 plus tax then $65 for dont know what for?then you put me on the 2nd floor facing a generator when my wife told them we were friend and family dor the hotel said their nothing they can do.was tired just wanted to go to sleep nothing else.only to notice a charge of 65$ no explanation for it....
Points positifs: Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas.
Points négatifs: Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
Points positifs: Nice staff
Points négatifs: Remodeling so no restaurant or bar, small lobby
Points positifs: Very Friendly and attentive staff.
Location away from Times Square but still walkable.
Proximity to Central Park!
Very Clean Rooms that seem to be a rarity in NYC!
You need a cab? The Doormen have that handled quickly!
Hotel Car service to the Airport is a value for the money!
Points négatifs: I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
Points positifs: Friendly staff, great bar, and well priced.
Points négatifs: The rooms are a little small but we've had smaller in Manhattan.
Points positifs: - room was extremely clean, decor was very nice
- the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels
- bathroom was good size and extremely clean
- location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep)
- hotel restaurant was a little small but efficient for an early breakfast.
- this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need.
Points négatifs: i don't have anything negative to say about this hotel.
Points positifs: Room was large, bed comfortable
Points négatifs: Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
Points positifs: Great service.
Points positifs: Clean and pleasant.
Points négatifs: There was not coffee machine. The refrigerator was not working properly and did not get cold.
Points positifs: Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well.
The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price.
Had an awesome stay.
Points négatifs: This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
Points positifs: The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro.
Points négatifs: Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
Points positifs: Good location, friendly staff, clean and decent sized rooms for NYC.
Points négatifs: Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.
Vous serez idéalement placé à l'établissement Omni Berkshire Place, qui se trouve à juste 5 minutes de marche de points d'intérêt comme Cathédrale Saint-Patrick et Museum of Modern Art. Vous pourrez faire une halte au restaurant et vous dépenser au centre de remise en forme ouvert 24h/24. Les chambres de cet hôtel de luxe offrent une station d'accueil iPod, des peignoirs et des lits avec surmatelas avec une literie de qualité supérieure.
Points positifs: Very intimate feel. Stepping off the streets is stepping into a calm and elegant world. Love the attached ba, Wheeltapper,r that has outdoor seating, which is covered and heated in the winter. I only saw it in the winter but it a great little spot. Central but hidden courtyard. I would definitely go back to this hotel.
Points négatifs: Would've been nice to have coffee in the lobby and more lobby seating. That area was nicely done but hard to linger.
Points positifs: Love the Wheeltapper pub.
Love Irish feel of the hotel.
Centrally located near GCS and 4.5,6 trains
Very nice staff
Points négatifs: Small rooms
Wifi not free in rooms
Points positifs: The location was excellent, and the room was very comfortable, well appointed and clean. The staff were extremely friendly and helpful. Special thanks to the girl from Nicaragua tending the bar.
Points négatifs: Our room, which faced the bar in the garden, was a bit noisy in the early evening.
Points positifs: clean rooms, large for nyc, super helpful and friendly staff!!!
Points positifs: Hotel was clean and quiet, staff was friendly. Well located close to Grand Central station. Rooms were spacious for NYC and well appointed.
Points positifs: This was a quiet and comfortable hotel. It has an on sight restaurant and bar. Staff very accommodating. Room temperature just right and bed comfy.
Points positifs: The staff was very nice and most accomodating when I arrived and my room wasn't ready due to a late departing flight crew. They put me in another room that was larger than the one I had booked. The hotel was in a great location and convenient to many attractions. There is a great sandwich shop just around the corner as well. I will definitely stay with them again when I go back to NYC.
Points positifs: Common sitting areas have nice ambiance and rooms are comfortable and well appointed.
Did not expect the contiguous Irish Restaurant & Bar which served excellent food.
Provided a much more upscale experience than the price tag prmised
Points négatifs: Only thing that did not work was the in room phone connections to the front desk and other services but the staff quickly compensated.
Points positifs: Bathroom well appointed but very small
Bedding very comfortable as was A/C
Staff very friendly and helpful,
Room also felt very clean.
Points négatifs: Found the bedroom & bathroom to be small, even for NY.
Points positifs: The Pub was authentic and nice.
Points négatifs: We had small problem with our door lock, The staff solved our problems relatively fast .
Points positifs: J'adore le pub Wheeltapper.
J'adore irlandais de l'hôtel.
Situé au centre de la ville de membres et trains 4.5,6
Très bon personnel
Points négatifs: Les chambres sont petites
Connexion Internet Wi-Fi payant dans les chambres
Points positifs: Les chambres sont propres et grandes pour New York, personnel très serviable et aimable !!!
L'établissement Fitzpatrick Grand Central est idéalement situé, à moins de 10 minutes de marche de points d'intérêt comme Chrysler Building et Grand Central Terminal. Tout est ici fait pour votre plaisir: vos papilles s'en donneront à cœur reprenez des forces au restaurant et vous pourrez vous relaxer autour d'un verre au bar/salon. Les chambres de cet hôtel 4 étoiles offrent des petits plus agréables comme des peignoirs et des lits avec surmatelas avec une literie de qualité supérieure.
Points positifs: I asked if the hotel had any rooms with a bathtub. They made sure to give me the one room that had one.
The staff and door men were really nice and helpful.
Points négatifs: The hotel lobby was under construction. While I didn't mind not being able to have a working restaurant or bar in my hotel, I did mind that the construction began at 7 am. The pounding and jack-hammering woke me up. They should at the very least wait until 9 am. It made me rush out the door rather than relax before starting my day. On my last day (after being woken up by the construction noise ) I threw on my clothes and just left. I requested to the staff I should be compensated.
My phone didn't work very well in the hotel. I found myself going up and down the elevator to go outside to use it. Why charge $15 a day for Wifi?
I also had trouble using the elevator cards. 5 and 6 times before the little green light came on so I could push my floor button.
Points positifs: Very nice hotel, plenty of room, nice bathroom with nice translucent shower -- you typically don't get this much space in New York. Staff was friendly and I enjoyed the 1960's metal robots behind the lobby checkin desk. It's located in a good neighborhood, if not a bit generic. There are also a lot of nearby restaurant options, and it's a short walk to other areas with even more options. Bed was very comfortable.
Points négatifs: Lower floors can be loud with little insulation from traffic, including car stereos. I would request a high floor. Breakfast in the hotel was ruled not very good by both folks in our party, and it was rather expensive, so I'd probably eat elsewhere. However you don't pick a hotel for the restaurant and everything else was otherwise great.
Localisé à 2,5 km de l'aéroport, l'établissement Smyth, A Thompson Hotel vous fait bénéficier d'un emplacement idéal, à moins de 15 minutes de marche de sites comme One World Trade Center et Mémorial national du 11 septembre. Histoire de vous dégourdir un peu, vous pouvez aller au centre de fitness ouvert 24h/24, à moins que vous ne préfériez vous remplir la panse à la table de l'établissement Little Park, qui vous accueille pour le petit-déjeuner, le déjeuner et le dîner et vous régale de ses spécialités de la cuisine américaine. Les chambres de cet hôtel de luxe prennent soin de vous grâce à des petits plus appréciables comme une station d'accueil iPod, une literie de qualité supérieure et des peignoirs.
Points positifs: Basic Courtyard- clean, large enough room by NY standards, great location
Points négatifs: Old single pane windows allowed in even more noise than I am used to in NYC. Courtyards are also my last choice among Marriott brands since they essentially provide nothing for anyone with Marriott Rewards status, unlike all the other Marriott brands.
Points positifs: Location/ lounge/ service
Points négatifs: Cher petites chambres
Points positifs: / salon/ service et emplacement
Séjournez au cœur de la ville qui ne dort jamais au Courtyard New York Manhattan/Herald Square. Profitez de la vue panoramique depuis nos chambres élégantes qui présentent un grand espace de travail, des lits confortables et un généreux espace pour vous et vos invités. Les prestations telles que le Wi-Fi haut débit gratuit et des chaînes par câble de premier plan à visionner sur des téléviseurs à écran plat vous aident à vous y sentir comme à la maison. Commencez la journée en beauté chaque matin au Table 71, qui propose un petit-déjeuner équilibré et des boissons Starbucks® exclusives. En soirée, prenez un verre et retrouvez des amis au Monarch, notre bar-salon doté d'une salle et d'une terrasse sur le toit de l'hôtel. Suivez votre programme d'entraînement habituel dans notre centre de remise en forme sur place, qui comprend un équipement de cardio-training et des poids et haltères. Assurez-vous de visiter les points d'intérêt qui se trouvent à quelques pas de l'hôtel tels que l'Empire State Building et le grand magasin Macy's. Les autres sites touristiques prisés comprennent Times Square, le Madison Square Garden et le Garment District, le quartier de la mode. Laissez-vous imprégner par le style de la ville en séjournant au Courtyard New York Manhattan/Herald Square.
Points positifs: Rooftop terrace, food service, and comfortable rooms.
Points négatifs: Bit overpriced. We have had comparable or better stays, for less money.
Points positifs: Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing
Points négatifs: Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside.
Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.
Points positifs: Nothing.
Points négatifs: Definitely STAY AWAY from that place!!
I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason.
WAY overpriced hotel for the way it is,
HORRIBLE "costumer service" from most of the stuff here,
no room delivery after 11:30pm
No parking space,
Spent almost $300/night for the room doesn't even have tube.
It's not a hotel, it's bullshit!.
Points négatifs: Location
Points positifs: We liked everything about the hotel.
The staff were friendly, the room was clean and the location was on Broadway, just one short block from 7th Avenue.
I would stay again. It was a very good experience.
Points négatifs: The only thing I questioned (but was not a big deal) was the bathroom was small - couldn't fit 2 people in at once. The shower pressure was too good. Meaning that it hurt the body when the hand held was used. The rain shower was good but if you didn't want to wet your hair, you had to use the hand held which in turn was so powerful that it hurt the body. It didn't bother me that much but it was the only thing that was a bit uncomfortable.
Points positifs: It was a perfect hotel
Points négatifs: Nothing
Points positifs: The view from the room was perfect, if only I had stayed on New Years! Front row seats to the ball drop! Very clean and luxurious
Points négatifs: Some hidden fees & deposit was larger then website said it would be
Points négatifs: 1. Due to computer glitch, our reservation was "lost", took staff an hour to reinstate it.
2. Refrigerator in the room did not have a single bottle of water. I had to take medication without any water.
3. Ice machine on the floor was broken, no ice whatsoever.
4. Room had coffee machine, but no tea/coffee and water in the room.
Points positifs: Location
Points négatifs: No drinking water available in the room and ice machine was out of order. The coffee in the restaurant tasted like it was burnt.
Points positifs: Great location, value for money, loved the room, the bar and terrace were very cool. Great vibe and value overall.
Points négatifs: Even with a hotel stamp, parking lot down the street was still almost $50 overnight. Wish hotel credit would have been worth more.
Points positifs: The location is great but they made little effort in making guests comfortable.
Points négatifs: There was a huge crowd for an outdoor party on the nightclub deck. Our room shook all night until about THEEE AM. You couldn't hear the tv in the room and forget sleeping. It was miserable.
Points positifs: There was a problem with our bathroom that was not addressed appropriately on the night it was reported. The manager the following morning was profusely apologetic and provided complimentary breakfast for our party, in addition to addressing the problem.
Idéalement situé au coeur de Manhattan, le Novotel New York Times Square offre un splendide panorama sur Times Square. L'hôtel se trouve à quelques pas du quartier des théâtres de Broadway, de Central Park, du Rockfeller Center, des boutiques de renommée mondiale et des attractions touristiques incontournables. Préparez-vous à vivre une expérience inoubliable dans un hôtel 4 étoiles confortable et contemporain, que vous soyez en voyage d'affaires ou en vacances.
Points positifs: Everyrhubg was great above average on all things.. Great service and room service food was beyond great..
Points négatifs: One very rude women that was a clerk at the front desk about 3am in the morning needs to be fired. I don't want to give the hotel a bad review because of her. I asked about the shuttle and all were more than happy to call the bus driver. They said tell us when you are ready.. I walked outside and came back in and there was another clerk there. I said you can call the shuttle driver now please, I'm ready. She answered very ugly and rude sharp '' when I have time I will'' there were no customers at the desk. No reason that I should have been treated like that. I just thought to myself welcome to new jersey where all the rude selfish people in the world live and blew it off. But what needs to be realized is that people like this on staff there will cause this great hotel to lose customers.
Points positifs: Amazing location adjacent to terminals
Points négatifs: Prices are similar to Midtown Manhattan
Points positifs: Hotel staff was nice, room was clean and not noisy.
Points négatifs: Restaurant staff were terrible. Can't be described as nice which is in sharp contrast to the hotel staff
Points positifs: The rooms and staff were nice
Points négatifs: The shuttle service was very poor. Understaffed shuttle service for people trying to make flights. If you are going to use mini-vans, you need to have more of them, or have bigger shuttles on stand-by.
Points positifs: They set up a pack and play and refrigerator. Huge win!
Points négatifs: No bellman to bring our bags up. We had to push the luggage cart ourselves. The restaurant was initially rude when I asked to take food upstairs (to my husband and sleeping daughter). I was surprised that this was supposed to be "in" the airport but it still required a van to access. They will not direct you to a walking path. The van was included (nice) but the driver refused to go to the premier counter, leaving us to lugg baby and bags up multiple flights. Not as easy as for a solo business traveller
Points positifs: Great bed, nice room layout, very quiet and dark which was nice for sleeping. If you close the curtains you will not be able to tell you are essentially in an airport.
Points négatifs: Restaurant was okay -- not bad, not great. A bit expensive for the quality.
Points positifs: Got in at midnight and still able to grab a quick bit in the restaurant/lounge! Staff was great and never made us feel rushed.
Points positifs: Lobby and restaurants remodeled.
You can walk to terminals but a shuttle is provided.
Best place you can stay when departing from EWR.
Points positifs: A shout-out to the Newark Airport Marriott for their excellent customer service. Having taken a red-eye and landing in Newark at 5:55 yesterday morning, we went straight to the Marriott, not necessarily to check in, but to have them be aware that we were there, because we knew we wouldn't be back to use it until around midnight. The night clerk decided just to check us in early, at 6:30 a.m. We never went to the room, but left for our day in NJ and NY (and Neal Gottlieb 's Survivor viewing party, which was attended by so many relatives and friends). When we returned to the Marriott just past midnight, we attempted to print our board passes for this morning. When that didn't work, the same night clerk offered to try during the night and have them for us in the morning. Great. We went to our assigned room, and when we opened the door, we saw it was a wreck. It had not been cleaned at all. So it was a trip back to our now favorite night clerk. After explaining the situation, a supervisor got involved. We received an apology, and an upgrade to an executive suite which included a full breakfast. Thank you, Marriott!
Points positifs: The bed was comfy and divine! Check out time was noon.
Points négatifs: Service fell short. Shuttle took 40 minutes to arrive; I had to call twice. Massive plane delays brought me in at 3 a.m. and it was not fun waiting yet again. First room shown smelled to me of smoke; no problem about changing rooms. However, she said she would slip a new room key under the door while i could sleep (almost 4 a.m. by now) and she did not. It was easier to not leave the room when I woke (bc very tired) then to deal with trying to get a new key to my room when I would be checking out soon. I left hotel at 11:30ish a.m. without coffee but showered.
Points positifs: The place was very clean and nice, and very professional looking.
Points négatifs: If you're not a posh business person, it isn't the best. We made the mistake of ordering Dominos to the room, and the hotel was obviously not very happy about "fast food" coming. First of all, they gave the delivery person a hard time and accused her of not really having customers here and being shady, before they finally called my room. Once I confirmed we had indeed ordered pizza, they wouldn't even let the delivery person come into the hotel, and I had to go outside to meet them.
Points négatifs: Had to pay for computer access in business suite, no free TV channels…..everything was promotional.
Prenez vos aises dans les espaces élégants du Newark Liberty International Airport Marriott. Situé à l'intérieur même de l'aéroport international de Newark-Liberty, notre hôtel dispose de chambres récemment rénovées et d'un restaurant sur place.
Points positifs: Localisation, grande et belle chambre, vue imprenable, prix via hotwire, qualité des prestations.
Points négatifs: Lit un peu mou mais c'est une question de gout je pense, housekeeping tres zelé si vous ne mettez pas le panneau "ne pas deranger", piscine au milieu du bar (pas trop de tranquilité à nager), wifi payant à 15USD par jour en théorie (a priori nous ne l'avons pas payé finalement...)
Points positifs: I most of all liked the staff and the atmosphere all around.
Points négatifs: There wasn't any aspect that I found displeasing with my stay at Trump Sohi Tower.
Points positifs: Friendly staff
Points négatifs: My room was very used , paint scratched, furniture old. The room was super dirty. Very dusty. Spills in bath and entry floors not cleaned, etc. find another
Points positifs: Personnel sympathique
Points négatifs: Ma chambre était très usée, peinture rayée, vieux meubles. La chambre était très sale. Très poussiéreux. Éclaboussures dans la salle de bains et entrée non nettoyée. Allez ailleurs.
Cet hôtel luxueux se trouve à deux pas du New York City Fire Museum (musée des pompiers) et à un peu plus d'un kilomètre du Children's Museum of the Arts (musée d'art pour les enfants) et de Washington Square Park.
Points positifs: The room was much bigger than your average Manhattan hotel rooms, and the hotel seems newly renovated. From the lobby to the corridors, elevators and of course the room, everything was spotless. Also, the staff were very helpful and friendly. If you think all what I stated is what you should expect from any four-star hotel, you most probably haven't bee much to hotels in NY.
Points positifs: If you are interested in wig near Times Square and broadway shows, location is good. Also it is very close to multiple subway lines and walking distance to 5th avenue, Central Park, Empire State Building, etc.
Points négatifs: Room was very small- like being on a cruise ship. Also although I requested a city view room, they "upgraded" us to a room facing Times Square which meant lots of flashing lights at night. i would opt for something in a quieter area.
Points positifs: Friendly service. Clean and updated room
Points négatifs: Gym could use more equipment
Points positifs: Outstanding location and friendly staff. Not luxurious, but clean and modern. When they say check in time is 3 pm, it's 3 pm and no sooner.
Points négatifs: Hard to get one of the 4 elevators during peak periods; we ended up waking down from the 6th floor at checkout.
Points positifs: We bought some groceries in the corner, there is a fridge and microwave where you can store them and have your breakfast there
Bed and pillow are comfy
Staff is friendly, you can ask for a map for guidance
Points négatifs: Elevators had peak hours, stay at lower levels in case you have to take the stairs, In peak hours is the fastest way.
Bathroom door is sliding and not hermetic at all, so it can be awkward
Points positifs: The staff was very attentive in spite of having a fully booked hotel and being extremely busy. The hotel is located a few blocks from Central Park, the metro, great restaurants, and theaters.
Points négatifs: The fitness room was in the windowless cellar. The carpet down there smelled of mildew. The elevators are tiny - we often had to wait for 10 minutes for multiple elevators until there was finally room for us.
Points positifs: Reading some of the negative review scares us a little, but the price is what we are comfortable with and it right next to time square. When we got there we were surprise, it's not bad as you would fear. In fact the place was clean and modernize, bed was very comfortable, got everything you expect of a hotel, including a fridge, microwave, complementary wifi.
Points négatifs: Major thing is the hotel elevator waiting time can be so long, so it's best to get a room nearer to the ground, incase you need to use the stairs. Minor tins I didn't like was one day the house keeper forgot to clean our room, when we came back late one morning. Also it would be nice if the hotel room have a pool, jacuzzi, or steam room.
Points positifs: Walking distance from a lot of attraction
Points négatifs: Parking too expensive
Points négatifs: Slow elevators
Points positifs: Free access to the bus center and internet were GREAT.
Points négatifs: Very loud heating system
Points positifs: Le service était sympathique. Propre et moderne salle
Points négatifs: Gym pourrait être plus d'équipements
Dans le quartier de Midtown, cet hôtel se trouve à quelques pas de Théâtre Studio 54 et Ed Sullivan Theater. Broadway et Carnegie Hall se trouvent également à moins de 10 minutes de là.
Points négatifs: The Maid staff was ready to clean rooms by 9. Forgot to put the do not disturb sign up lol. Rooms were always beautiful. Extra blanket should be in the room
Points positifs: Rarely do the descriptions match what you get, this exceeded my expectations. Will stay there again.
Points positifs: The staff was very friendly and helped us when needed. They were not hesitant to ask if we needed any assistance. We were also a little late in checking out and they were super nice about it.
Points positifs: Cookies on arrival. Separate sleeping quarters with closing door, (bath is Jack and Jill so can shut bedroom, but kids can still use bath) fridge, safe, hairdryer, microwave. Extra bed is $25/night so asked for packnplay (free) and my 5-year-old slept in there. Had crib sheet and small blanket. You are smack dab in Times Square (can be very crowded right out the door, hold your kids tight). NQR train literally outside and uptown will drop you off at Bloomingdales. Or walk 2 avenues to 5th with shopping. on 17 th floor and very quiet. Could hear sirens at times, but never woke us up. Black out shades make is very dark and close by overlapping, so no need to rig it shut. AC gives off good white noise. Coffee cart right outside. Evergreen coffee shop around the corner and SUPER fast during weekdays. Bed was comfortable enough, but could still feel my husband turn.
Points négatifs: No USB plugs. At first we had no towels. They brought towels up pretty quickly. Then I later realized there was a dirty bar of soap in the shower I asked to switch rooms, because I did not feel that this room was clean. They switched us to Hilton honors room immediately, which had free Wi-Fi for guests. This was reasonable compensation. The rooms could use a little repair. There was part of a sticker left on furniture, broken tile in the bathroom, wallpaper was coming up in the corners, curtain rod and was broken off the curtains in the window, fridge would freeze food . Nothing unexpected. We would stay there again.
Points positifs: Location was great, right in the moddle of Times Square with easy access to shows, many subway lines, Central Park and more. Hotel was spotless and roomy, esp for a NYC hotel. Would definitely stay again.
Points négatifs: Could be a bit loud with all the honking taxis and construction outside
Points positifs: Everything about the stay was top notch!
Points positifs: Good sized rooms
Great arrangement for families
Right in Times Square if that is what you want.
Good value if you need two rooms.
Points négatifs: Food in hotel was extremely limited
Left for airport and couldn't find coffee at 6 a.m
A little too much Times Square...accosted by tour guides every time you walk out of hotel door.
Points positifs: Great location. Large rooms. Very quiet.
Points négatifs: Rooms are older. Firnishing are worn out. Bar in the lobby has only basic drinks and bottom shelf wines.
Points positifs: I loved the size and cleanliness of the rooms and the location of the hotel.
Points négatifs: I didn't like that you needed to take an elevator to the lobby and then another to the room. While there it seemed like only a few elevators were working and the hotel was crowded because of superbowl weekend. There was no decent lounge or gift shop.
Points positifs: L'emplacement, juste sur Time Square on pouvait se rendre à pieds partout
Nous avions une suite avec vue sur Times Square
Points négatifs: Vieillot
Points positifs: Des gâteaux à volonté! Super, super, super bien placé
Points négatifs: Le personnel de ménage était prêt à faire le ménage dès 9h. J'ai oublié de mettre le signe "Ne pas déranger" lol. Les chambres étaient toujours très belle. Une couverture supplémentaire devrait être à disposition dans la chambre
Le seul hôtel à Times Square composé entièrement de suites, le DoubleTree by Hilton est un nid douillet en plein coeur de New York. Dans une ville connue pour ses chambres d'hôtel minuscules, les 468 suites de l'hôtel se distinguent par leurs pièces spacieuses : une chambre séparée, une salle de bains luxueuse et un salon équipé d'un bureau ergonomique et d'un canapé-lit. Rien n'a été laissé au hasard, et les hôtes pourront profiter d'un réfrigérateur, d'un micro-onde, d'une machine à café, d'un réveil/lecteur de mp3, ainsi que de deux télévisions. Le personnel fera tout pour répondre à vos demandes spécifiques, qu'il s'agisse de s'adapter aux clients allergiques ou de fournir une chambre aménagée pour les fauteuils roulants.
Le Double Tree by Hilton
Voyageurs d'affaires ou familles en vacances, tous apprécieront les nombreuses prestations proposées par le DoubleTree by Hilton : l'accès gratuit à internet sans fil dans les zones communes, un centre de sport ouvert 24h/24, des salles de conférence et de réunion, et un menu pour enfants ainsi que des chaises hautes au Ginger's Restaurant. Même les animaux de compagnie sont les bienvenus et pourront passer la nuit dans certaines des suites, adaptées à vos amis à quatre pattes.
Attractions à proximité
Situé directement sur Times Square, le DoubleTree Suites by Hilton vous permet de séjourner dans l'épicentre de la vie culturelle new-yorkaise. L'hôtel est à quelques pas du quartier des théâtres de Broadway, du Rockefeller Center, de Grand Central Station, du Radio City Music Hall, de Restaurant Row, de Central Park, de Madame Tussaud et de bien d'autres endroits emblématiques de New York.
Points positifs: Location, curtesy of staff, size of the room.
Points négatifs: no
Points positifs: Room was beautiful Bathroom was great Beautiful soacious shower Full on tub
Points négatifs: Bed was small Was expecting a king What his have been fine with a queen too I think it was a full, and was just a little too small. Would have liked a fridge in room
Points positifs: Everything
Points négatifs: No
Points positifs: Everithing fine
Points négatifs: Nothing
Points positifs: Quiet and close to Broadway theatres.
Points négatifs: No access to ice machines. Had to get sent up by room service and tip the deliverer every time.
Points positifs: Somewhat the room.
Points négatifs: The staff behavior.
Points négatifs: The housekeeping staff was poorly trained and truculent
Points positifs: Location. Linda of the front desk is very nice.
Points négatifs: Elevators ger crowded, other staff (burly guys in the lobby/front door) scoofs at guests, does not offer help at all. I was charged another $150 for supposedly an upgrade from premier hotel to the mellinium hotel- more like a downgrade actually.
Points positifs: What a fantastic hotel! Great staff, large room with wonderful light, close to everything.
Points positifs: Location, Location and Location
Points positifs: Location and staff
Points négatifs: No refrigerator or microwave.
Points positifs: Location
Points négatifs: N/A
Lors de votre séjour à l'établissement The Premier Hotel New York, vous jouirez d'un emplacement exceptionnel, à juste 5 minutes de marche de points d'intérêt comme Broadway et Times Square. Après vous en être donné à cœur joie au centre de remise en forme ouvert 24h/24, vous pourrez aller reprendre des forces au restaurant ou vous détendre autour d'un verre au bar/salon. Les chambres de cet hôtel de luxe vous offrent une télévision à écran plat et l'accès Wi-Fi à Internet gratuit.
Points négatifs: The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.
Points positifs: Location it's excellent
Points négatifs: Staff at restaurant was horrible. Un professional rude.
Points positifs: Location, Location, Location!
Points positifs: The most unfriendly staff I have encountered at a hotel
Points positifs: Service, location, beds, rooms were right size, showers.
Points positifs: Location
Points négatifs: Paid $275 for after show party in the restaurant All they had was 4-5 items of Chinese food and open bar. No menus for food nor drinks. Grumpy wait staff.
Points positifs: Great accommodating staff. Helpful concierge. So close to Times Square & all the theaters, so perfect for the 1st time visitor. Clean & comfortable. Beds are nice & cozy.
Points négatifs: Pool is part of the gym inside the building, so it's only a lap pool. Not for lounging & definitely not for kids.
There is a sauna which would be nice in the winter.
Very busy hotel! Not a relaxing lobby or even many places to sit (only 4 chairs & some makeshift areas around the plants)!
No mini fridge in room.
Points positifs: It was in a perfect location in Times Square. A few blocks from the subway. Lots of restaurants and shops nearby.
Points négatifs: Needs some updating/maintenance. For the price you pay for location, seems they could upkeep better. All 3 drawers in our dresser didn't close properly, off track or something. Bathrooms could use some new caulk, gappy and dirty looking.
Points positifs: Location was good
Points négatifs: They dont encourage people booking hotel from other web sites
They prefer it from there site and they help them only . I was staying in hotel for times square view
Not for other view
Overall worat experience
Points positifs: The location was good. Their concierge staff were nice . Check in was quick .we were givin compound of 2 free complimentary drinks from their bar but we did nit use it.wifi was included in the service fees but also I did not need to use it.
Points négatifs: When I checked in the toilet was ful of hair & there was a nail on the toilet table .generally the housekeeping service is not good. I noticed that paper napkin was not refilled as if they are saying you have to use one box per stay
Points positifs: Great hotel if you're a tourist and want to be in Times Square - easy walking distance to many attractions and not too far can / uber ride to others. The rooms were nice and clean, the maids always bought us new soaps, razors, toothpaste, towels etc.
Points négatifs: some of the staff are seriously awful.
My partner has a severe allergy to nuts, and we had issues with two waiters there who seemed preoccupied and had to ask a manager to go and confirm if there was nuts in a dish she wanted for dinner or not. The waiter made us feel awful and then progressively got ruder (getting in our faces, yelling, etc) after the manager had been involved.
We did get given a few free drinks and a box of chocolates from management (although she couldn't have the chocolates due to nuts)
But otherwise we had a lovely stay, only ruined by a few staff members who need to learn if you work in a service job it's part of your job to at least TRY and be polite and understanding!
Points positifs: My wife has a convention here once a year in January so I tag along. We had a stunning view of Broadway and Times Square from our corner room on the 45th floor (out of 46). Room was clean. Service is friendly and courteous. Bell Captain kept our bags for us after checkout so we could do a bit of sight-seeing until we had to go to the airport. When it was time to get our bags, he walked them down to the taxi stand for us and made sure we had a cab.
Points négatifs: Wi-fi seemed a bit slow.
Jouissant de vues spectaculaires sur Times Square, l'Hudson ou Manhattan de toutes les chambres, cet établissement se trouve en plein cœur du quartier animé de Times Square, à trois rues du Rockefeller Center et à moins de 800 mètres de Central Park et de nombreux sièges sociaux d'entreprises.
Points négatifs: Hotel is small, rooms are small, elevators are small, room is not nice, even though it was remodeled without taste or sense of technology. Skip this hotel stay in the hotel literally in front of this one called "The Pearl Hotel". Trust me, it will not be a disappointment
Points positifs: Rooms are very nice but could use a bit more sound proofing. We could hear the people in the next room. We were in room 717
Points positifs: Our recent stay at The Time was perfect!
Points positifs: The staff at this hotel were all amazing. Each one as helpful and friendly as the next. The hotel has a very nice bar/ restaurant attached. The bed was super comfy, amazing waterfall showers, and great room service menu as well. Super central to everything, shops, food, shows, transit.
Points négatifs: Our AC broke over night, so we woke up to a huge puddle and part of the carpet was soaked from the AC leaking, but we we're checking out that day anyway and it was not anyone's fault.
Points négatifs: Very compact room and compact environment
Points positifs: We liked the simply look of the room and bathroom. Very modern and abstract.
Points négatifs: Our stay was for a short period time so not much to comment on.
Points positifs: The room was comfortable, a good size and very quiet. Ammenities were updated. It should be a beautiful hotel when the project is finished.
Points négatifs: Hotel was under construction which was not noted in the description. The lobby was moved to the second floor (from the first) and lots of workers and equipment were evident. there was a bit of work dust in the 2nd floor lobby.
Points positifs: Great location, friendly staff and comfortable rooms. Choose a street facing room if possible, as some rooms are claustrophobic.
Points positifs: This was our third stay at the Time over the last 5 years and we've never been disappointed. Especially for the price! Staff was super friendly; comfy, modern room; great location in the theatre district and time square; room service breakfast (from the Serafina) was excellent
Points négatifs: Only annoyance was that there was a sign at check in offering 20% off breakfast for guests; so we ordered accordingly, only to find out that room service wasn't eligible. If the food wasn't delicious we probably would've made a bigger stink about it
Points positifs: Great location, and wonderful staff
Points négatifs: Overpriced for such small and unclean rooms. Our window was broken and we could hear everything at night, which in Times Square is loud and at times unbearable.
Points négatifs: The rooms were dingy. The service was awful. We paid over $500 for the room and we didn't get what we paid for - Queen bed. They first tried to put us in a full bed room and then we had to go downstairs and complain. The rooms looked much better on the site than in "really life". The beds were gross with the blue comforter. The only thing that was nice was the tiny bathroom. I wouldn't stay here again.
Points positifs: Meeter Greeter
L'établissement The Time New York est idéalement situé, à moins de 10 minutes de marche de points d'intérêt comme Broadway et Times Square. Si vous avez un creux, faites une halte au restaurant, tandis qu'au bar/salon, vous pourrez vous détendre autour d'un verre en fin de journée. Les chambres de cet hôtel 4 étoiles offrent des petits plus agréables comme des draps italiens Frette, une literie de qualité supérieure et un pommeau de douche à « effet pluie ».
Points positifs: bus stop over the road to get into new york
Points négatifs: ok breakfast.
Points positifs: The staff was awesome. Very friendly and very helpful, even when they were super busy! We had to lock something up behind the desk, had to ask for directions, etc, during our 5-night stay, and they were always very friendly. Really like the location across the street from the bus stop into Times Square, and the hot breakfast!
Points négatifs: More biscuits and gravy for breakfast, please!
Points positifs: Location is good. Bus stop is near hotel and Manhattan too (15 minutes). Children not pay for bus on weekend.
Points négatifs: Breakfast: egg is like artificial.
Points positifs: One of the more affordable in comparison to the others nearby. Overall, a good option.
Points négatifs: bathrooms were a bit outdated.
Lors de votre séjour à l'établissement Meadowlands River Inn, vous vous trouverez à moins de 15 minutes de voiture de points d'intérêt comme Times Square et Macy's. Les voyageurs pourront se dépenser au centre de fitness et profiteront de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et buffet froid et chaud proposé tous les jours, entre 6h00 et 10h00. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur, un micro-ondes, une télévision à écran plat et de la literie de qualité supérieure.
Points positifs: easily accessible to highways
Good, free breakfast
Clean room AND bathroom
Points négatifs: Thought we could have a view of the water, instead we saw the bldgs
Points positifs: Really good sty at Comfort Suites. The front desk ladies and the shuttle driver were really helpful, courteous and really nice.
A few things that I want to mention:
1- I requested a corner room, of which I got. But, there was something wrong with the ceiling paneling in the bathroom and the actual panels in the ceiling flapped up and down during the my stay. It was a little annoying but bearable.
2- There was a long hair on the bedding under he shirts when I pulled back the covers. I wasn't grossed out but still, not a good look overall.
3- A huge plus was there was a balcony sliding door that opened and I was able to get a view of the city and fresh air. I really enjoyed that.
4- The bed was extremely comfortable, I slept like a baby,
Points positifs: Nothing
Points négatifs: In a room next to a party group that had loud music and talks until 5am. Called reception, they would send "security" to tell them to stop but nothing happened
Points positifs: Everything
Points positifs: I liked everything about this hotel, it is very reasonable price wise, staff is very pleasant I word reccomend this hotel to any and every one
Points négatifs: There's nothing I disliked about this location, The only thing I did dislike was I didn't see public transportation that could take me to Newark Penn Station wanted to go to NYC via the Path train
Staff very nice at the check inn an out.
Hotel very quiet, not noise b good sleeping environment.
Points positifs: close to NYC except with traffic could be 1 hr
Points négatifs: no working ice machines. no gym or pool.
Points positifs: Hotel didn't have our reservation. They were sold out
Points positifs: The room was big and spacious. Very roomy. Also had a a extra space that has 2 seater couch to entertain guest.
Points négatifs: On my first night. The room was dirty has there was hair in the bathroom and leaving room area. The tiled floors felt sticky. After I complained, it was cleaned but yet it was not an excellent job as I could still see hairs but very minimal.
Points positifs: Tout
L'établissement Comfort Suites Newark vous installe à moins de 15 minutes de voiture de points d'intérêt comme Prudential Center et Stade MetLife. Les voyageurs pourront se dépenser au centre de fitness et profiteront de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et buffet proposé tous les jours, entre 6h00 et 10h00. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un canapé-lit, un réfrigérateur et un micro-ondes.
Points négatifs: No hot water in bathroom sink and room heater was not working...switching rooms not an option because hotel was fully booked
Points négatifs: We experience a problem with our room which we brought to the attention of the weekend night manager The Weeknd manager change the room immediately she informed me that a manager would be contacting me to address my concerns about the room which did not happen. On checkout I brought my concerns up to the front desk manager which in short blamed me for the problem with the room
Points négatifs: Il n'y avait pas d'eau chaude au lavabo de la salle de bain et le chauffage de la chambre ne fonctionnait pas ... changer de chambres n'était pas une option car l'hôtel était complet
Se trouvant à juste 3,9 km de l'aéroport, l'établissement Fairfield Inn & Suites Newark Liberty International Airport propose une navette gratuite (selon horaires). Une une piscine couverte est à votre disposition pour quelques agréables brasses matinales, tandis qu'en fin de journée, vous pourrez souffler un peu dans le bain à remous. Cet établissement abrite une salle de fitness ouverte 24 heures sur 24 et un snack bar / épicerie fine tandis que petit plus pratique, les chambres bénéficient d'un canapé-lit et un réfrigérateur.