Points positifs :
on part was nice was the drop off
Keith was the person at the pickup he won,t friendly at all
Points négatifs : when ask for full size make sure you have one so your people don,t be trying to pass off you to a nother vehicle .every time i go to pickup from budget the always want put in a SUV
Points positifs : Quick pick up
Points négatifs : The van was very dirty and smelly
Points positifs : Staff were professional but not particularly friendly on this trip - better on prior trips
Points négatifs : Car was new, but not very comfortable (Ford Ecosport)
Points négatifs : Not clean and someone smoked inside the car before us and the smell was too strong.
Points négatifs : The car couldve been cleaned before we got it from them and the smell of marijuana couldve been taken out of it. That was the only thing wrong with it.
Points positifs : Only 1 thing - price was reasonable.
Points négatifs : Budget counter closed. Referred to Hertz counter. Reserved small SUV. Got the keys and went to the garage to get my SUV which was a PICKUP TRUCK. Went back to counter in garage to request a small SUV as ordered. Rude Hertz person said go back to counter inside. Inside Hertz person said that is all they have (had many other vehicles and I said I would accept a sedan or larger SUV) and it is the same class as an SUV. When I told her I have luggage that will have to go in the back of the truck and that it was raining, she said I would have to wait for another vehicle. Waited for about 20 mins and she said they had one(actually had about 20 of them - I counted) which was in the Hertz aisle vs Budget aisle. That SUV had strong smoke odor and we were so frustrated we decided to keep the car but get the smoke odor marked on our contract. Rude garage counter person scribbled that note on our contract and threw it back at us. EXTREMELY RUDE SERVICE FROM BOTH INSIDE AND OUTSIDE COUNTER PERSONS.
Points positifs : No not easy at all
Points négatifs : Closer too terminal
Points négatifs : No windshield wash cleaner. Something sticky on both driver and passenger sides of dashboard. These 2 things (if corrected) would have made my experience excellent!
Points négatifs : Car smelled like smoke and it was too expensive.
Points négatifs : We showed up on time for our rental at Budget and were told it was at least an hour and a half wait because they didn’t have any cars. We ended up going to another car counter and renting from them.
Points positifs : Everything went smooth with the transaction and the vehicle was as advertised and worked great.
Points positifs : I love that the car had “lane assist”
Chez Budget, une voiture de location à Norfolk coûte en moyenne 73 € par jour.
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Budget à Norfolk.
Budget possède 2 succursales à Norfolk. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.