Points positifs : Car was very nice , comfortable, easy checkout considering this covid situation. Clerk at Hertz was awesome.
Points négatifs : The van had tire pressure light on
Points négatifs : When we arrived there were NO cars available and we were told it would be a 4 hour wait!!! To this day I STILL have not received my refund!!!! I was supposed to pickup the car on Aug 15th, today is Aug 25th and STILL no credit on my credit card!!!!
Points négatifs : I arrived at 9am to find out that I couldn't rent car til 3pm...then I was told I had to have a $200 deposit aside from the price of the car and I didn't have enough to cover it.... Thrifty/Hertz wouldn't let my sister pay for my rental over the phone.... so I sat there stranded with my luggage all day trying to figure out how I was going to come up with the money so I can get home....it was very upsetting so I never got the rental
Points positifs : The staff was helpful at pick up.
Points négatifs : The car wasn't very clean. Sticky stuff on the gear shifter, seatbelts. The windows were dirty inside and out. Visibility was difficult.
Points positifs : Nothing
Points négatifs : Absolutely worst car rental experience ever. my mag strip on my credit card was damaged. No chip reader, cant enter information manually. So i couldn't get a car, luckily avis saved the day
Points négatifs : Nothing really.
Points positifs : Overall experience was professional and quick.
Points positifs : Nothing. They overbooked and left me stranded and did nothing to offer to help.
Points négatifs : They overbooked and ran out of cars, leaving me in an unfamiliar city. They offered no options for help and customer service was extremely rude.
Points négatifs : We had to cancel our trip well in advance, but got no response, let alone refund or credit for a future rental from Thrifty. I both called and emailed to no avail.
Points négatifs : Let me know up front ahead of time that I have to have a extra $200 on my card for a security deposit.
Points positifs : Returning it
Points négatifs : I ordered a compact car from Thrifty but ended up with a minivan from Dollar????
Points positifs : Very easy drop-off
Chez Thrifty, une voiture de location à Norfolk coûte en moyenne 45 € par jour.
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Thrifty à Norfolk.
Thrifty possède 1 succursale à Norfolk. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.