Points positifs : Staff was friendly.
Points négatifs : My car could have been available. When I showed up they only had two other vehicles at a much higher rate.
Points positifs : Friendly and helpful staff, pick up and drop off were easy.
Points négatifs : Car could’ve been a tiny bit cleaner, but I’m just being extra nit-picky at this point.
Points positifs : I had a reservation for pick up and the rental desk was closed when I arrived. 3 hours before the official closing time. They told me to come back in the morning but I just canceled it. Completely ruined my plans.
Points négatifs : Actually be open when you say you are
Points positifs : The staff in Santa Barbara was very nice and the car (beetle) was absolutely amazing! Super cheap price as well, very satisfied with the rental.
Points négatifs : When I arrived at LAX at the drop off I was super scared. I was on my own and arrived at 3 am. The place was like a ghost town, cars with wide open doors but no people and a running bus with not a single person around, it was the set up for a horror movie. I honestly was scared to death to step out of the car and I think you should tell your customers the circumstances of the drop off area because I was more than confused. I also couldn't find the shuttle bus and wandered around the place with my two suitcases until I ended up ordering an uber. Absolutely uncomfortable for a young woman traveling on her own.
Points négatifs : Did not have the class of car we had reserved. Tried to upsell us to premium with the only alternative offered being to wait for our reserved class to come available. Should have been a free upgrade not a charge for thier error.
Points positifs : Yes
Points positifs : The staff in SB was super helpful. He assisted me quickly and efficiently and did not aggressively try and upsell me. The drop off in SF was very easy and straight forward. I simply walked to work after I dropped off in the morning. Could not have been more simple.
Points négatifs : It was difficult to find the drop off. It is in a busy and dense part of SF so it can be hard to find stuff in general. However, I think the entrance to the drop off could have been marked better. It was hard to find the entrance and the address was for a different street than the one the entrance to the garage was located.
Points positifs : Thanks a lot for the drop off at the LAX air bus :-)
Points positifs : Staff was amazingly efficient and so kind and nice.
Points positifs : no one could explain charges. I got charged for four extra days when I dropped off same day as planned at another location. also charged $.35 per mile extra
Points négatifs : I had to change drop off and customer service on phone was awful.
Points négatifs : They closed the return facility at the time of my return and had a sign up saying don’t leave cars here after hours. If they are going to close early for a holiday they should call everyone with a scheduled drop off that day.
Points positifs : The ease of the process and friendliness of staff
Chez Budget, une voiture de location à Santa Barbara coûte en moyenne 34 € par jour.
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Budget à Santa Barbara.
Budget possède 2 succursales à Santa Barbara. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.