Points positifs : A refund on the vehicle i never used
Points négatifs : You guys couldve been more prepared with more vehicles
Points positifs : Too busy and not organized very well. The workers I dealt with were friends though.
Points positifs : Gentleman who helped me was professional, courteous and efficient.
Points négatifs : Only thing that was a VERY MINOR problem was my lack of knowledge that the button to open gas tank cover was located on the car door (had not encountered this in other vehicles).
Points positifs : The employees were all very helpful, courteous and professional.
Points négatifs : The vehicle was in poor condition. The alignment was so bad it pulled to the right, the front tie-rod was bent and the tires were dangerously worn. This vehicle should have never been rented in this condition. That said, 1 week into the trip Enterprise authorized the repairs at Firestone.
Points négatifs : Staff was not friendly and they did not have a car for us when we arrived.
Points positifs : yes ...all great staff
Points négatifs : nothing..all good !!
Points positifs : Enterprise did not honor my reservation. They make me another reservation under enterprise website and charged me a lot more
Points négatifs : Enterprise should not be part of the website or part of the business provided. Terrible company and customer service. Mean managers st chapala st office in Santa Barbara. The agent helping me was great and very kind and helpful. Manager didn’t give a dam abt customers.
Points positifs : Friendly, quick
Friendly staff at a tiny location
Points positifs : The staff was very friendly and accommodating. They even asked to give me a ride somewhere if I needed.
Points négatifs : The parking lot is tiny. It is very difficult to park a car there.
No work around offered
Points positifs : Counter accessibility
Points négatifs : Lack of helpfulness. Didn't honor our pre-booked rental.
Points positifs : Staff were helpful and professional
Points positifs : Easy and fast pickup & drop off
Points négatifs : Nothing at all
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Santa Barbara.
Enterprise possède 3 succursales à Santa Barbara. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.