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Location, the room No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.
It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay. Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.
Tennis courts and overall ambiance Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid
The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
The location of accomidations were perfect. They were very dog friendly in everyway!
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
The location. cleanliness, costs, fees, housekeeping
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
Location and facility were top notch! The staff could not have been nicer. Very personable and friendly. We felt like friends. Definitely recommend.
This guest did not leave comments about this hotel.
Best location in Santa Barbara, right across from the beach and wharf. Ref in room was a mini bar, had to use my own cooler for drinks I brought to room. Ice machines were near byâ€¦ not to much of an inconvenience.
The staff at the front desk. Super-welcoming, and they gave us a map of the area, as well as some recommendations, when they found out that it was our first time in the area. Nothing, I would definitely return. I would upgrade again to a waterfront view.
Rooms were very clean. Easy parking and amazing location.
Staff was friendly and helpful Construction was loud
the beach across the street. Desk staff were very helpful.
Well worth the money... beautiful rooms.
This guest did not leave comments about this hotel.
Service and location
If you need a place to take a deep breath and relax, Simpson House Inn is it. From our personal greeting when we arrived until we said good-bye, the friendly staff catered to our every need. Hedges surround the secluded Victorian home making it a true get-away. The room was beautifully decorated with antiques, meticulously clean, and very comfortable. The pillows and bedding were first-class and made for an excellent night’s sleep. The complimentary Kiehl’s bath and body products made getting clean delightful. At our romantic table for two on the veranda we were served amazing vegetarian breakfasts (banana pancakes were my favorite) on cherished family china. In the afternoon, we enjoyed a few too many of the fresh-baked cookies. The evening Hors d’oeuvres were truly delectable. We like good food – and we were not disappointed! In-between eating, we spent time sitting in the beautiful garden, listening to the soothing fountain, and admiring the sprawling Oak Tree. We strolled downtown, walked through nearby parks, visited a museum, and drove to Solvang. Our stay was a trip back in time, yet with all of the modern comforts – including Wi-Fi, television and a mini-fridge. Thank you Simpson House for the perfect vacation.
The service was impeccable. Like staying with family... The included breakfast and snacks were thoughtful and delicious. The perfect romantic getaway. Highest recommendations! Having to leave.
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
Le personnel est très sympa et attentionné. Les chambres sont très propres et confortables.
Le personnel est très sympathique et serviable. L'emplacement est génial, on a marché jusqu'à State Street, des restaurants et des magasins. Également la plage Fisherman, Funk, zone est accessible à pied. C'était cher, mais ensuite Santa Barbara L'est dans l'ensemble.
Hôtel très agréable avec un personnel sympa et très bien situé. Je reviendrai sans hésiter
Les hôtesses d'accueil était très aimables, l'hôtel très calme et reposant dans un style convivial, confortable, élégant. La chambre avait une "cheminée à écran plat" qui peut amuser et détendre avec l'image du feu et un peu de chaleur le soir. Il n'y a qu"un étage. Cela fait penser à une grande maison de tradition: on accueille ses invités dans un cadre agréable. Le petit déjeuner était décevant: pas de jus de fruits, pas de chocolat au lait, sauf si on demande expréssément à faire chauffer le lait froid des corn flakes au micro-ondes, ce qui a l'air d'étonner le personnel de service, qui parfois ne parle pas bien l'anglais. Le beurre n'existe pas non plus: c'est un substitut à base d'huile de palme, économique et pas très diététique. Ces défauts détonnent et déçoivent, vu le prix de la nuîté.
la situation de l'hotel chambre petite, tres petite fenetre, petite salle de bain (pas de baignoire), pas de piscine; rapport qualité-prix tres mauvais
Notre famille de quatre personnes a passé un bon moment à l'Eagle Inn. Les chambres sont charmantes et les salles de bain sont super. Le petit déjeuner était préparé et servi individuellement. Ils avaient même des vélos disponibles que nous avons utilisé pour explorer Santa Barbara, ce qui, étant donné le super emplacement, était facile à faire. Nous avons tellement aimé l'endroit que ça ne nous a pas dérangés qu'il n'y avait qu'un grand lit par chambre. Les chambres sont trop petites pour deux lits, mais bien avec un lit. Nous avions aussi une personne qui n'aurait pas pu prendre les escaliers, et nous avons eu la chance d'avoir une chambre au rez-de-chaussée. Je ne sais pas si il y a un ascenseur, donc les visiteurs devraient vérifier la disponibilité des chambres en bas.
Le caractère très intimiste de l'hôtel tenu par un couple. Hôtel très propre et coquet dans un quartier sympathique. Bon petit déjeuner
Accueil excellent. Cookies chauds l apres midi. Prets de velos. Situe pres de la plage et du port dans un quartier tres calme et agreable
Excellent hôtel dans un cadre paradisiaque déjeuner à améliorer
attention a la photo l hotel n est pas en bord de plage !!!!!!!! dc ailleur aucun hotel est en bord de plage dans cette ville!! Et le petit dej pas la peine soi disant offert mais vienoiserie glacee ,tres nul nul .A la reception petit jeune tres sympas pas de souci mais au prix de l hotel on aurait pu s attendre a autre chose qu une reception type auberge de jeunesse!!!!!!!!!!
Emplacement près de l'océan et le confort agréable. La salle de bain était vieille, sans doute besoin de nouveaux équipements sanitaires. De plus, le sol était très glissant. Réfrigérateur était en panne, et machines à glace sont situés à l'écart des coins de l'hôtel. Il y faisait très chaud et humide, il faudrait air central pour faciliter ce problème.
La localisation de l'hôtel est magnifique. Face à l'océan et très très près du Quai. Le tapis et les rideaux devraient être changer, mais en général c'est très bien.
Trés bonne situation. Piscine et SPA. Chambre bien équipée. Parking dans l'hotel.
j'ai beaucoup apprécié la situation de l'hôtel ainsi que le personnel très agréable
We had such a great time and were extremely pleased with the West Beach Inn! Everything about the hotel was perfect.....the staff, the room, the grounds and the pool were exceptional!
The hotel felt old and worn out. The Wi-Fi didn't work consistently. The tub didn't drain and even a short shower resulted in standing in ankle deep water.
Bed was comfortable The walls are so thin that you hear conversations next door and people walking and even moving in their bed above you. If you stay here, at least insist on an upper level room.
the staff was great, we were greeted with wine, we had to change rooms and they were very accommodating. there were little gnats or fruitflies in our rooms (we changed rooms and the fruitflies were there too)- the bathrooms could've been cleaner- the tub had hair in it and could use a little bleach in the corners
Le personnel est sympatique et les piscines sont bien ammenagées ainsi que les jardins bien fleuris le tout dans une atmosphere humaine NA
la propreté et le confort de la chambre!!! le café et les fruits offerts démontrent l'admirable attention envers le client!
Localisation de l'hôtel, propreté des chambres et répartition équilibrée des différentes chambres autour de deux ensembles "pisicine + jacuzzi" donnant l'impression de pouvoir bénéficier individuellement des ces facilités. Petit déjeuner non compris et à prendre dans sa chambre.
le spa et les attentions envers les clients le fait que le retaurant s'attribue ses propres tips et les impose aux clients
Chaleureux et serviable la réception les gars Vieille grande chaise dans la chambre
Les chambres ont eu des fruits et de l'eau et des articles de toilettes étaient très agréables
adorable hôtel personnel sympathique Le ménage était correct j'ai trouvé des affaires des précédents occupants
un rapport qualité/prix des meilleurs. Une jolie piscine, une chambre propre, un acceuil sympathique. je conseille.
Accueil/site/proprete/espace/pratique/facilite d acces
The bed was so comfy and I like noon check out:) The room was a little small
Location right on State Street where all of the great shops and restaurants are was great. Valet guys were pretty nice. Room smelled slightly smoky even though it was a non smoking room. Our room was close to the ancient elevator from 1926 and it sounded like our hotel room was in a subway station which was a bummer when we wanted to sleep in. A bunch of sketchy characters hang out right outside the front door of the hotel on State Street at night. Wasn't aware that parking was $10 until we arrived at the hotel.
Great location, it is right at the very central of downtown area. Close to all the good eating locations. the room is clean. Staff is very friendly. THE ELEVATOR!!!! OMG!!!!
This hotel exceeded all expectations. It is an older building and they have done an outstanding job keeping the character while providing modern amenities. The location is great, we arrived and departed town via the Amtrak station, which is a 10 minute walk from the hotel. Its location near shopping, dining, and nightlife is perfect. And to top it off, I think the highlight is the staff. The people running this place obviously have instilled a high level of courtesy, customer service, and friendliness in the staff. You can't go wrong.
The breakfast and nice size rooms. I like the parking valet system too. The wifi does not work, so it's frustrating.
Historic hotel. Great location! Friendly staff A bit noise at night from the surrounding bars but not too bad. Rooms are a bit small Only one slow antique elevator.
location Room smelled like smoke even though it was a non-smoking room. We called the front desk and were offered another room however.
spacious room dirty towel left from last guest
Reception wasn't friendly Very poor shower, almost no running water
The room was really nice
There was free parking, the hotel was near the places and restaurants we wanted to go to, it was also close to a gas station and a 7 Eleven. There was a free breakfast included in the price saving us time and money. The building has an elevator. The beds were very high and there were no bars in the restroom to help people with disabilities or Senior Citizens who have difficulty moving. There were no Senior Citizen or AARP discount rates.
free parking and free internet Very late breakfaste. 7.30 AM, I am on the road at this time
good location worn and used building, quite noisy inside, breakfast not really good
Location is good . Front desk staff are rude and unhelpful. I stayed once before but I'd forgotten how rude she was. If I would have remembered I would have never returned .
Our mattress was very old and misshappen. It was replaced after one night..however, this should not have happened in the first place..
Walking along the beach. The continental breakfast, 4pm snacks and 8pm snacks.
The rooms were clean and comfy. The wine evening service and the breakfast were lovely. I thought the beds a bit too soft but the linens and amenities were nice.
big and beautiful room with kitchen, outside swimming pool and jacuzzi, close to the West Beach, free Cheese, Wine, Milk and Cookies in the evening simple breakfast in a very little room, not enoug tables for everyone, little bit far from statestreet (downtown) for dinner
A clean, comfortable motel with a good level of onsite car parking. Great afternoon complimentary wine & cheese and reasonable light breakfast.The staff were great and easy to deal with. A little "out on the fringe" with a 15 minute walk to Stearns Wharf/town centre shopping.
The room was comfortable and the hotel location is within easy walking distance from the beach, wharf, and downtown restaurants.
It is a great comfortable place to stay. Bathroom could have been cleaner vents are very dirty need dusting and cleaning. Had a great time pool and spa are very nice and clean. Breakfast was good very relaxing and great location can walk pretty much everywhere. Bikes were nice too.
We wanted a to stay somewhere special for the last night of our holiday and we got exactly tht with this hotel. We booked a standard queen room but were fortunate to be upgraded to the Fireside Suite. This has a sitting room, king sized bedroom and two bathrooms, all beautifully decorated and with solid oak furniture. The hotel provides a luxury breakfast, complimentary bottle of champagne in the room, cheese & wine in reception early evening and milk and cookies at bedtime. A beautiful hotel and we'd happily stay there again - even without an upgrade. Nothing at all
Super friendly staff, newly remodeled bathroom, wine & cheese hour, clean room, late check-out, free parking & Internet, spacious room - they gave us the largest room! Couldn't sleep well because of the street noise - cars, motorcycles, delivery trucks, garbage pick-up
The ambiance of the entire facility Shower plumbing was not working properly slow drain. Was reported.
Very cute little resort motel in very nice area of Santa Barbara.
Beautiful place near the harbour. The hotel is located near the 101 road so too much traffic (continuous flow of cars and trucks going through).The place is definately too expensive for the location.
They could not write the company name in invoice.