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Location, the room No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.
The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.
Tennis courts and overall ambiance Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid
It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay. Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
The location of accomidations were perfect. They were very dog friendly in everyway!
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
The location. cleanliness, costs, fees, housekeeping
The staff were very friendly and accommodating. Couldn't have been more helpful. The pools are warm and clean, there were good waves at the beach. I have seen complaints about no self parking, there is, it's about 500 ft before the main entrance, it says bacara, could not be more clear!! Not one thing. Serious!
Such a great luxurious get away that's only few hours away from SanFrancisco. Staff was so friendly and super helpful. Anything you could ask for, they would provide.
Helpful, friendly staff who were on it to help you at any turn. Beautiful room, gorgeous pools, lovely setting. Deck of pool should be scrubbed down at night ( lots of food waste, ketchup, etc left from previous days) and hot tubs could use a drain and scub/beach situation, a bit smelly.
Resort was beautiful Service was poor and not enough eating pptions
We liked the design and style comfort and the coziness of the place,before our trip I read some of the reviews that people said thier room wasn't clean me as a picky person when it comes to the hotel room,I was so surprised honestly it was very clean ,it's a good relaxing place.
The place is gorgeous. The bell service took over an hour to deliver my bags so my kids basically missed out on swimming that afternoon. The "Beach House" was closed so there were no amenities available at the beach: towels, board rentals, refreshments, etc... This was not made clear anywhere before arriving down at the beach. I was told it was past the end of "beach season" but the weather was beautiful and it was the weekend.
Professional, friendly & accomidating Wished there were self-park options
Absolutely gorgeous facilities with attractive rooms and landscaping. Front desk staff was not friendly and the food was exorbitantly overpriced, even for a luxury resort.
Service was solid. Decor and facilities need to be refreshed. Setting is amazing but about 20 minutes north of SB Lacked warmth and the little touches- felt like a group business destination. Sterile and needs a refresh.
Great location and amazing views, very relaxing place. Too overpriced for what you're getting, not worth it, in my opinion.
I proposed to my Fiance at the Bacara and it was the perfect place. I set up all the plans through the concierge in the weeks leading up to the trip and everything was taken care of perfectly...and then some! The staff went above and beyond for us and made it the perfect place for the proposal. If the resort itself wasn't already enough, the staff helped make it the most special time for my fiance and I. I will definitely be coming back and i recommend the hotel 100%.
Location is great, and the ground are fantastic to explore. We traveled not during peak season and received what we thought was a great rate, however our discounted rate translated into a down grade in room and service was compromised.
I really liked our room, it had a decent view of the ocean over looking the pool. The walk-in shower is always a plus, big bathroom, comfy bed, fast internet with lan and wifi, perfect location for beach and downtown access, balcony to sit outside and enjoy the weather, and lastly they actually have a lot of good tv channels to sift through at night before bed It's dumb, but I really didn't like that the tv is bolted into the wall with no hdmi access whatsoever. I usually always have my macbook on me for work and it has an hdmi out to view on flat screen tvs. This was actually my first experience where I couldn't hook it up. It's minimal but I was bummed cause I stay up later than most and would of like to watch something of mine. Nothing major at all hahah. Parking is a little minimal as well and tight. I'd advise leaving your car in a spot once you get one. UBER is extremely cheap in Santa Barbara and they're are plenty of drivers.
Huge room. Great location. Little pricey, fee to park
Was not told in advance about the parking charge!
Great location. Beautiful and close to shops on State Street. I also loved the linens and the soaps in our room. I had a great nights sleep. Other reviews complained about not being able to check in until 4:00. That is the policy so you should plan for 4:00. They stick to the policy. There is plenty to do within walking distance. They let us park our car and called us when the room was ready at about 3:30. For the price, there should be a microwave and refrigerator in the room. There was a stocked minibar refrigerator, but no place for my things.
Personnel très attentif, emplacement parfait, calme, confortable et propre. Pour une si petite propriété. Elle possédait tous les équipements nécessaires. Vraiment très bien fait. Les hôtels historiques souffrent du bruit ambiant à cause du vieux bâtiment. Vous pouvez entendre les clients dans les autres chambres. Ça fait parti du charme.
Le jacuzzi était agréable ainsi que la cheminée qu'on pouvait voir depuis notre chambre et salle de séjour ! Seulement des petits détails ici et là. Rien ne qui vaille la peine d'être noté dans cet avis
In heart of downtown SB, walking distance to Granada Theatre and dining/retail, beautiful Spanish Mission styling. Excellent service at valet parking, front desk, restaurant, and housekeeping. Wonderful canopy bed but definitely used the step stool. Only thing missing was a ottoman to put up your feet. Absolutely nothing. Expensive but worth the splurge.
Very Quiet, very clean and friendly staff. Centrally located, walking distance to many venues. Great experience.
The location was good. The hotel was very noisy and only moderately clean. There was mold in the bathroom and several spiders in the room. The bed was also unomfortable.
Lovely decor, comfy bed. Good location to walk and shop. Free bike loaners. Pet friendly. Complimentary wifi and coffee. Tiny rooms. Loud street noise all night. Inconsistent seevice, some great, some disinterested. Poor shower pressure. Weak air conditioning in bedroom.
Great location with incredible staff who made sure my stay was top notch. They made my stay worth it. Room was becoming worn and torn, with some awkward elements like a flat screen in the bathroom that was too big for the space. I understand they're going for chic, but ultimately fell flat and was silly. Less is more.
Beautiful hotel, nicely located downtown. Great restaurant. The pool staff was horrible. So slow, so inattentive, and kind of rude.
Great service, nice rooms, amazing roof top area with pool/spa Rooms and bathroom a bit small
Friendly, knowledgeable staff High price for valet-only parking
Atmosphere is nice. Romantic. Room is cozy. Location is by far the best thing. So close to State street. 10 min to anywhere worthwhile. A bit noisy in the room. Rooftop is cute but small. Pool and jacuzzi is small.
The restaurant and bar were very nice. Fabulous staff. We will be staying again in July as our daughter is getting married very close to the hotel. The individuals we talked to in setting up several suite reservations and possibly doing a bridal lunch were somewhat customer service lacking.
This hotel was always beautiful - I like modern boutique hotel which this is not and I still love it - kimpton purchased it and added their touches which are great but didnt change the character of a beautiful hotel nothing
Ian at the front desk was absolutely phenomenal. He went way out of his way to make sure we were comfortable, and gave us a fantastic recommendation for dinner. The valets were extremely pleasant, willing to help and attentive They seem to be a bit understaffed.
If you need a place to take a deep breath and relax, Simpson House Inn is it. From our personal greeting when we arrived until we said good-bye, the friendly staff catered to our every need. Hedges surround the secluded Victorian home making it a true get-away. The room was beautifully decorated with antiques, meticulously clean, and very comfortable. The pillows and bedding were first-class and made for an excellent night’s sleep. The complimentary Kiehl’s bath and body products made getting clean delightful. At our romantic table for two on the veranda we were served amazing vegetarian breakfasts (banana pancakes were my favorite) on cherished family china. In the afternoon, we enjoyed a few too many of the fresh-baked cookies. The evening Hors d’oeuvres were truly delectable. We like good food – and we were not disappointed! In-between eating, we spent time sitting in the beautiful garden, listening to the soothing fountain, and admiring the sprawling Oak Tree. We strolled downtown, walked through nearby parks, visited a museum, and drove to Solvang. Our stay was a trip back in time, yet with all of the modern comforts – including Wi-Fi, television and a mini-fridge. Thank you Simpson House for the perfect vacation.
The service was impeccable. Like staying with family... The included breakfast and snacks were thoughtful and delicious. The perfect romantic getaway. Highest recommendations! Having to leave.
Le personnel est très sympa et attentionné. Les chambres sont très propres et confortables.
Le personnel est très sympathique et serviable. L'emplacement est génial, on a marché jusqu'à State Street, des restaurants et des magasins. Également la plage Fisherman, Funk, zone est accessible à pied. C'était cher, mais ensuite Santa Barbara L'est dans l'ensemble.
Cet endroit est vraiment agréable. Le service était excellent, en particulier lorsque je suis arrivé tard dans la nuit. Il faut marcher un peu pour aller à votre chambre car l'hôtel est fait assez bizarrement. Croyez-moi, mais ça en vaut la peine. Les chambres sont belles et propres. Le seul parking est par Vale et ils le facturent. Il y a des places de stationnement dans la rue, mais ils vous le disent, donc ne vous inquiétez pas, vous trouverez une place de parking.
Le caractère très intimiste de l'hôtel tenu par un couple. Hôtel très propre et coquet dans un quartier sympathique. Bon petit déjeuner
Les hôtesses d'accueil était très aimables, l'hôtel très calme et reposant dans un style convivial, confortable, élégant. La chambre avait une "cheminée à écran plat" qui peut amuser et détendre avec l'image du feu et un peu de chaleur le soir. Il n'y a qu"un étage. Cela fait penser à une grande maison de tradition: on accueille ses invités dans un cadre agréable. Le petit déjeuner était décevant: pas de jus de fruits, pas de chocolat au lait, sauf si on demande expréssément à faire chauffer le lait froid des corn flakes au micro-ondes, ce qui a l'air d'étonner le personnel de service, qui parfois ne parle pas bien l'anglais. Le beurre n'existe pas non plus: c'est un substitut à base d'huile de palme, économique et pas très diététique. Ces défauts détonnent et déçoivent, vu le prix de la nuîté.
Accueil excellent. Cookies chauds l apres midi. Prets de velos. Situe pres de la plage et du port dans un quartier tres calme et agreable
la situation de l'hotel chambre petite, tres petite fenetre, petite salle de bain (pas de baignoire), pas de piscine; rapport qualité-prix tres mauvais
Hôtel très agréable avec un personnel sympa et très bien situé. Je reviendrai sans hésiter
Notre famille de quatre personnes a passé un bon moment à l'Eagle Inn. Les chambres sont charmantes et les salles de bain sont super. Le petit déjeuner était préparé et servi individuellement. Ils avaient même des vélos disponibles que nous avons utilisé pour explorer Santa Barbara, ce qui, étant donné le super emplacement, était facile à faire. Nous avons tellement aimé l'endroit que ça ne nous a pas dérangés qu'il n'y avait qu'un grand lit par chambre. Les chambres sont trop petites pour deux lits, mais bien avec un lit. Nous avions aussi une personne qui n'aurait pas pu prendre les escaliers, et nous avons eu la chance d'avoir une chambre au rez-de-chaussée. Je ne sais pas si il y a un ascenseur, donc les visiteurs devraient vérifier la disponibilité des chambres en bas.
We had such a great time and were extremely pleased with the West Beach Inn! Everything about the hotel was perfect.....the staff, the room, the grounds and the pool were exceptional!
Cute, cozy and quiet place with a very friendly staff. Rooms were pretty small but clean and updated. The beds/pillows were very comfortable. Close enough walk to State Street. Would stay here again.
The hotel felt old and worn out. The Wi-Fi didn't work consistently. The tub didn't drain and even a short shower resulted in standing in ankle deep water.
Bed was comfortable The walls are so thin that you hear conversations next door and people walking and even moving in their bed above you. If you stay here, at least insist on an upper level room.
Excelente ubicación, cuarto espacioso, buen desayuno de cortesía, parking gratis.
the staff was great, we were greeted with wine, we had to change rooms and they were very accommodating. there were little gnats or fruitflies in our rooms (we changed rooms and the fruitflies were there too)- the bathrooms could've been cleaner- the tub had hair in it and could use a little bleach in the corners
attention a la photo l hotel n est pas en bord de plage !!!!!!!! dc ailleur aucun hotel est en bord de plage dans cette ville!! Et le petit dej pas la peine soi disant offert mais vienoiserie glacee ,tres nul nul .A la reception petit jeune tres sympas pas de souci mais au prix de l hotel on aurait pu s attendre a autre chose qu une reception type auberge de jeunesse!!!!!!!!!!
Emplacement près de l'océan et le confort agréable. La salle de bain était vieille, sans doute besoin de nouveaux équipements sanitaires. De plus, le sol était très glissant. Réfrigérateur était en panne, et machines à glace sont situés à l'écart des coins de l'hôtel. Il y faisait très chaud et humide, il faudrait air central pour faciliter ce problème.
Trés bonne situation. Piscine et SPA. Chambre bien équipée. Parking dans l'hotel.
Excellent hôtel dans un cadre paradisiaque déjeuner à améliorer
La localisation de l'hôtel est magnifique. Face à l'océan et très très près du Quai. Le tapis et les rideaux devraient être changer, mais en général c'est très bien.
j'ai beaucoup apprécié la situation de l'hôtel ainsi que le personnel très agréable
Location right on State Street where all of the great shops and restaurants are was great. Valet guys were pretty nice. Room smelled slightly smoky even though it was a non smoking room. Our room was close to the ancient elevator from 1926 and it sounded like our hotel room was in a subway station which was a bummer when we wanted to sleep in. A bunch of sketchy characters hang out right outside the front door of the hotel on State Street at night. Wasn't aware that parking was $10 until we arrived at the hotel.
location Room smelled like smoke even though it was a non-smoking room. We called the front desk and were offered another room however.
Great location, it is right at the very central of downtown area. Close to all the good eating locations. the room is clean. Staff is very friendly. THE ELEVATOR!!!! OMG!!!!
Historic hotel. Great location! Friendly staff A bit noise at night from the surrounding bars but not too bad. Rooms are a bit small Only one slow antique elevator.
This hotel exceeded all expectations. It is an older building and they have done an outstanding job keeping the character while providing modern amenities. The location is great, we arrived and departed town via the Amtrak station, which is a 10 minute walk from the hotel. Its location near shopping, dining, and nightlife is perfect. And to top it off, I think the highlight is the staff. The people running this place obviously have instilled a high level of courtesy, customer service, and friendliness in the staff. You can't go wrong.
The bed was so comfy and I like noon check out:) The room was a little small
The breakfast and nice size rooms. I like the parking valet system too. The wifi does not work, so it's frustrating.
Le seul point positif était son emplacement et le fait qu'il soit proche d'un café Starbucks le matin. Mobilier démodé qui m'ont rappelé les 1970. L'agencement bizarre de l'hôtel, on entend toutes les allées et venues des gens. Il n'y a rien de luxueux ni même d'agréable à cet hôtel et 280 $ par nuit c'est prix est ridicule. L'hôtel se trouve au même niveau qu'un motel 6.
Localisation de l'hôtel, propreté des chambres et répartition équilibrée des différentes chambres autour de deux ensembles "pisicine + jacuzzi" donnant l'impression de pouvoir bénéficier individuellement des ces facilités. Petit déjeuner non compris et à prendre dans sa chambre.
Le personnel est sympatique et les piscines sont bien ammenagées ainsi que les jardins bien fleuris le tout dans une atmosphere humaine NA
adorable hôtel personnel sympathique Le ménage était correct j'ai trouvé des affaires des précédents occupants
Les chambres ont eu des fruits et de l'eau et des articles de toilettes étaient très agréables
le spa et les attentions envers les clients le fait que le retaurant s'attribue ses propres tips et les impose aux clients
un rapport qualité/prix des meilleurs. Une jolie piscine, une chambre propre, un acceuil sympathique. je conseille.
la propreté et le confort de la chambre!!! le café et les fruits offerts démontrent l'admirable attention envers le client!
Accueil/site/proprete/espace/pratique/facilite d acces
Chaleureux et serviable la réception les gars Vieille grande chaise dans la chambre
C'était très calme. Il a besoin d'être modernisé.
spacious room dirty towel left from last guest
good location worn and used building, quite noisy inside, breakfast not really good
Location is good . Front desk staff are rude and unhelpful. I stayed once before but I'd forgotten how rude she was. If I would have remembered I would have never returned .
free parking and free internet Very late breakfaste. 7.30 AM, I am on the road at this time
It was a super clean and very modern. Having a microwave and a frig in the room was extremely useful! The shower was spacious and the bathroom was tighty! Would stay here again! I did not like the fact that for both check-in and check-out I was waiting five plus minutes for someone to help me. They have a button that you press for service and I pressed it several times for service. No one came till I had pushed it four times.
Reception wasn't friendly Very poor shower, almost no running water
Clean rooms, friendly staff, nice sized room with a balcony. TV not much good, although there were probably 50 channels listed on the guide next to the TV only about a dozen came in. Seems like they cancelled cable and put up an over the air antenna.
There was free parking, the hotel was near the places and restaurants we wanted to go to, it was also close to a gas station and a 7 Eleven. There was a free breakfast included in the price saving us time and money. The building has an elevator. The beds were very high and there were no bars in the restroom to help people with disabilities or Senior Citizens who have difficulty moving. There were no Senior Citizen or AARP discount rates.
Nice location, close to the beach, but has a baseball field across from the hotel which I was not too crazy about. Quiet area. Free breakfast The place could use some updating. Nasty old carpets in the hallways. The room was somewhat dusty. The whole place can use a facelift. Was not overall impressed with the place, thought it could be cleaner and better kept in shape.
The room was really nice
The location is amazing. We took the train into Santa Barbara and the hotel was only about a 5 min walk away. It's one block from the beach, close to the breakwater and a short walk to the peir or downtown. Rooms are clean, comfortable and modern.
J'ai aimé la piscine, le parking gratuit, la déco de la chambre très soignée, la télé grand écran, les fruits et bouteilles d'eau dans la chambre. Je n'ai pas aimé le wifi assez lent, la douche pas pratique du tout et impossible d'obtenir une température constante. Le service pressing de l'hôtel a perdu nos vêtements et avons du attendre quelques heures avant notre départ pour les récupérer! Aucun geste commercial suite à cet incident. En résumé, hôtel agréable mais bien trop cher pour le niveau des prestations!