Omni Chicago Hotel

The separation of bedroom and sitting room. Great bar and bar service. Service in the restaurant

Not a good menu for breakfast or dinner The rooms are somewhat tired.

Great location to The Mag Mike

We could hear the elevator all night long. Restaurant closed early for private event. Rude BMO employee (staying in the hotel for private event) pushed past my children to run onto the elevator and didn’t like when we confronted him. Mumbled expletives at us when we exited. Fun times

I like that the front desk gave us bottled water, and were there to help with any questions we had had. They printed out our tickets for a concert that we were going to see. I also liked that all the employees at the hotel were very nice.

I think that the valet parking was kind of expensive. I believe the hotel should make it known that you may have to pay for valet, or find your own parking when coming to stay. I was never aware of this until I was stuck in traffic, trying to find the hotel and trying to figure out parking. It's upsetting finding out last second that I need to pay 72$ for valet, if I do not want to waste time parking.

Location

It seems a little outdated.

Great staff and location. Room clean and well maintained.

One negative was the relatively small pool and hot tub area was over run on Friday evening with 20 plus people there for a party.There was clearly just one guest that had invited too many others that prevented use by any other guests.Wish hotel regulated

Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.