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La taille des chambres et leur équipement sobre, élégant et fonctionnel.
confort et calme, situation dans le centre historique de Puebla , à proximité des bus qui acheminent vers l'aéroport international de Mexico, Wi fi gratuit, prestations vraiment pas chères pour un hôtel de cette catégorie !! Personnel compétent et d'une gentillesse désarmante .. Enfin le taux de change qu'ils pratiquent est conforme au taux en vigueur et sans aucune commission
The hotel is awesome! The architecture, furniture, everything of the hotel was incredibly beautiful. I never take pictures of my hotel room, this time we did. Frescos, paintings, deco furniture all very enjoyable and very nice t live in for a while. Go and see, it is difficult to explain.Of course, do not expect jacuzzi bath or things like that, it is not the kind of place for that. You must be the kind of person to enjoy a very particular place. Nonetheless, we had free wi-fi, an immense retroflection TV set in the room (together with a very old valves radio set, of course not working). Location was excellent in front of the Rectorate and 200 m form the Zocalo. We had to wait for a while before hot water reaches the bath and the shower was not perfection, but this is not what I will remember of the hotel (I will remember the pluses). No lift (for those who need one, not a problem for us), given the structure of the building.
We stayed in the Porfiriano Suite. The view was nice and the room was very large and decorated in the era of Porfirio Diaz. The staff was helpful and the breakfast was good.
Nice hotel and staff, breakfast buffet was outstanding. The on site spa isn't really a spa. The massage I received was pretty amateurish, and the pedicure laughable. Several times I had to call to get towels for my room, and the maids didn't always replenish soaps ad's such. They also had some power issues and there were periods without ac or lights in some areas. Staff, however, were great, accommodating, and service was fest in restaurant, bar, check in and porters. See above.
I have stayed at this hotel about 10 days total through the last year. Clean, nice staff, great restaurant, good location to other services. BUT Internet is only wireless any you have to pay $10 per 24 hour period. If secure Internet and or RELIABLE service is critical to your stay, proceed with caution... we had some problems staying connected.
I stayed at the Marriott Puebla for a business trip. The Marriott Puebla has traditional Mexican warmth with an unexpected world class luxury. It is conveniently located from the corporate office that I work for. The check-in was smooth and the young front desk clerk (wish I could remember her name) was most pleasant and helpful. She asked if I needed dinner arrangements and offered to assist with reservations or suggestions. Somehow she discovered that I was visiting my corporate office and since she knew that it was my first stay at the hotel, she offered clear directions to get there. When I was walking to my room, initially took me a few moments to realize the enormous garden areas available. It made feel peace of mind. The room was much nicer and larger than I had anticipated. The room along with a well-appointed bathroom and terrific shower makes you feel really comfortable. There was enough room to move around (even for 3 people). I love Marriott’s bed, it was extremely comfo...
Staff was excellent hotel was clean and comfortable would definitely go back Nothing
Plein centre Trop de bruits, chambres donnant sur la cour, bruit du ventilateur...
Son ambiance bon enfant, son caractère Mexicain et surtout la vue imprenable sur le Zocalo et la cathédrale depuis nso balcon de chambre;
Situation sur la place centrale de la ville Petit dejeuner servi tres en retard, manque de pression sous la douche.
Le service du petit déjeuner est remarquable. Le service parking voiture est appréciable mais parking relativement cher. L'emplacement de l'hôtel est idéal sur le zocalo face à la cathédrale, mais certains clients de l'hôtel sont bruyants et sans gêne.Accueil très agréable dans l'ensemble et aide précieuse le bruit dans les couloirs de l'hôtel: chacun devrait être conscient, par un écriteau par exemple, que le respect des autres est une priorité pour l'hôtel
la situation en pleine place centrale (zocalo) + prix + coffre fort decoration vieillote, personnel moyennement avenant
Great quiet hotel away from the main blvd. Close to downtown(ie. the zocalo) and easy access. Rooms were spotless, the staff accomodating. The breakfast was pricey for the area but excellent. Air conditioning was not working so we had to change rooms in the middle of the night.
nice hotel staff was mediocre... front desk attention was poor
The staff and the location were both great. Just a couple of blocks from the Zocolo. The hotel itself was very clean and beautiful. The staff was very attentive and took care of our requests promptly. Breakfast was also great with varied options for all tastes.