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Great staff, good location by car Facilities a bit run down
Good Location outside the city center. Walking distance to restaurants and shopping. Short taxi ride to historic city center.
Good location, clean rooms Gave me a different price
Good location and modern. Rooms are very clean. Great kings size beds. Wifi was very choppy. The breakfast wasn't great and the buffet wasn't good. The rooms are tiny. You can't bend over in the shower without opening the shower door. The counter top space in the bathroom isn't enough.
The hotel is new and clean. If you like shopping the hotel is beside a large mall. What i truly appreciated was the staff, so understanding and welcoming.
La taille des chambres et leur équipement sobre, élégant et fonctionnel.
confort et calme, situation dans le centre historique de Puebla , à proximité des bus qui acheminent vers l'aéroport international de Mexico, Wi fi gratuit, prestations vraiment pas chères pour un hôtel de cette catégorie !! Personnel compétent et d'une gentillesse désarmante .. Enfin le taux de change qu'ils pratiquent est conforme au taux en vigueur et sans aucune commission
Un hôtel pas mal. Les lits sont très durs. Les gens ne parlaient pas beaucoup. Nous n'avons jamais été accueillis ou conduits à notre chambre. Quand nous avons payé notre facture ils ne nous ont jamais demandé comment ça s'était passé. Nous avons dit merci et ils ne nous ont pas répondu. Son emplacement n'est pas le meilleur si vous n'avez pas de voiture.
Accueil du personnel, propreté de l'établissement, qualité de la nourriture.
I have stayed at this hotel about 10 days total through the last year. Clean, nice staff, great restaurant, good location to other services. BUT Internet is only wireless any you have to pay $10 per 24 hour period. If secure Internet and or RELIABLE service is critical to your stay, proceed with caution... we had some problems staying connected.
Very nice hotel.. would stay there again none
Very well serviced.
Friendly staff, great facilities and excellent location.
The hotel was very nice. The staff was very friendly as well. The hotel it is near to a restaurants area (no walking distance but near) so we did not have problems to access different attractions and places to eat. The service at ¨Los Angeles¨ restaurant was very average or below. Le pool it is nice and the water warm but it is not light at night so even when pool close at 10pm it is hard to see. (My kids enjoyed even without light).
Great place and good food in the 2 restaurants they have with good prices. Thank you
This hotel is very clean and offers updated equipment (ipod station/flat screen TV/room safe). Bed was BIG and very comfortable. We initially had a difficult time getting to the hotel, but I was able to navigate there with my garmin nuvi-mexico maps. The hotel is located on a main street (Blvd Hermanos Serdan)and cannot be missed once you arrive. We initially booked a double occupant room but we spoke to reception and we were able to update to a single room with a great view of the main street without any additional cost. The hotel staff is great.
When I did checked in they gave me a room who had not been cleaned. They apologized & changed me to a clean room. Mistakes do happen but the first impression was obviously not the best.
I was on business trip and I liked the hotel and its location near malls. Good food and price but the pool is outside. excellent view to the city
This hotel is beautiful and comfortable. I was there for only one day after a work trip on my way back home and it provided me comfort and cleanless.