Points négatifs : Made a reservation only to find out they had no vehicles at all is what they told me. Then they had a van but was an additional $30
Points positifs : The staff were wonderful - very friendly and helpful! Got a nice, clean car that fit our needs perfectly.
Points négatifs : We had to pay $13/ day to add my husband as additional driver. I’m used to adding spouse for free.
Points positifs : Terrible staff. Poor customer service. Extra charges on my bill that should not have been there. And they could care less about my concerns.
Points négatifs : Hire new staff. They are horrible. I will never use Dollar rental car again.
Points positifs : hard to find location in Little Rock airport;
Points négatifs : we are now getting huge bills for tolls - tolls that you cannot stop and by....... each toll comes with a $15 administrative fee. We were never told anything about these high fees........ should be illegal for car companies to charge these fees
Points positifs : Very friendly and helpful staff!!
Points positifs : The car provided great gas mileage and enough power to maneuver as nessary in today's traffic. Value was worth renting there. Saved $$ by doing so.
Points négatifs : The car hadn't seemed to have been cleaned prior to re-renting. The rental service counter was extremely slow. There were 3 people in line at Dollar, and about 30 at another and the other agency finished with all the people in their line before Dollar finished with 3. Other than that, the rental process went fine.
Points positifs : Nice employee & nice vehicle
Points négatifs : High price for one day. Must have been a supply/demand price relative to a big event weekend in LR, AR. Had to have it so rented it.
Points négatifs : Great service
They closed early without telling anyone
Points positifs : Myself and a few other passengers on the flight had called Dollar to let them know that our flight would land at 11pm (which was their closing time). We were all assured that they would stay open until 11:30pm. Got to the counter at 11:05pm and they had closed down and locked up. We were all stranded even though we all had reservations. Thank God Hertz was there and got us all rentals. I’ll never use Dollar again. One gentleman who as getting a rental at Hertz explained that he’s had Dollar so this several times and he won’t even attempt to rent from them again. I now have the same stance.
Points positifs : Eventually switched out car
Points négatifs : Car was unclean and in bad mechanical shape
Don't reserve if it's not going to be open
Points positifs : Nothing!
Points négatifs : They were closed by the time my flight got in. They would have been closed no matter what and I was not stopped from reserving a car! Got a cheaper car from another car rental place that was open.
Points positifs : We were charged a fee for dropping the car in Bentonville even though we booked it that way. We were also charged $10 a gallon for gas which is way more than usual.
Points négatifs : See above
Citadine (Dodge Grand Caravan ou similaire) est la catégorie de voiture la plus réservée chez Dollar à Little Rock.
Dollar possède 1 succursale à Little Rock. Consultez notre carte des succursales Dollar pour trouver celle qui vous convient le mieux.