Hôtels à Durban

Having your buffet suppers Room service, I had to phone 3 times to get some ice, my husband was very ill and I needed ice to make a cold compact for his head, the biggest problem was if I was going to pay for the ice?

Location was good for day activities only First impression was the condition of the building, very outdated, very inconvenient ascent of stair from parking lot with all the luggage. Internet never worked in room, even after getting vouchers from staff. Bathroom had moss on floors and outside furniture was disgusting. The breakfast room staff kicked us out when requesting a cup of juice 30 mim before opening due to an early tour we had. Overall very dissapointed.

View from balcony Unfriendly and slow reception staff

The comfort of the room and the first class breakfast buffet. Your reception is too slow, the check in should not take longer than 5 minutes. The room was not ready at 14h00.

The bedding and alacarte breakfast. Allocation of rooms is very poor. You find given a room which is already accupied by someone.

the hotel has transformed from the last time we stayed there - 25 years ago for our honeymoon. had noisy neighbours

Rooms are a nice size, and the microwave was a bonus.Breakfasts were great! Good value and decent selection The bathroom needs an update, toilet seat was marked and the shower seals had black marks on them. The mattress springs were a bit flat.

Staff were good and very helpful. Location was good as between the city centre and the other areas of Durban. Nice veiws of the river and beach and so peaceful as not overlooked

The only hiccup was the lost room service food order for my 4 year old daughter, which took more than an hour to rectify.

The views. The lift on the 2nd floor did not arrive when pushing the "down" button. After 5 minutes in the heat of the foyer, we decided to push the "up" button and it arrived in seconds. This happened every time so there is a problem. Also, the area by the lifts is extremely hot - you need a fan or aircon here. I would not swim in the pool as it looks so dirty.