Hôtels - Durban

La proximité avec l'océan et la vue.

la vue sur la mer

nothing special, just went for the world cup

hard to find plugs in the room

Staff were good and very helpful. Location was good as between the city centre and the other areas of Durban. Nice veiws of the river and beach and so peaceful as not overlooked

voir mon autre mesage ou est exprime la mesaventure financiere suite au paiement par carte decredit

Proximity to the marina. The suite was quite acceptable. Breakfast good.

No room service after 10am - according to reception. The room phones only worked intermittently. Reception was sloppy & unhelpful in organising transport. Reception didnt even know how long I had booked the room and 3 times blocked the door key!

Breakfast was very good, the location in the center of the city is good, you can walk to the beach (± 1 km).

the staff at the reception was not interrested in the customer

L'accueil, l'originalité des lieux. Le petit dej copieux...

rien c'était top !

La disponibilité et le charme familial de cet hôtel.

RAS

Beautifully redecorated, the public areas are lovely and accomodating. A lot of the old bits have been retained and it has the lovely old world feel. Very pleasant.

Not really anything not to like

the position and facilities were fantastic as well as the breakfasts

service a little slow at times

nothing

we arrived at reception and we were told the hotel is fully booked, with no excuse no alternative nothing ! the worst service ever not to mention the poor quality of the building

Proximity to the beach Ease of check-in/check-out

Inability to have iron & ironing board; forced to use hotel valet

Location was good for day activities only

First impression was the condition of the building, very outdated, very inconvenient ascent of stair from parking lot with all the luggage. Internet never worked in room, even after getting vouchers from staff. Bathroom had moss on floors and outside furniture was disgusting. The breakfast room staff kicked us out when requesting a cup of juice 30 mim before opening due to an early tour we had. Overall very dissapointed.

Accueil chaleureux du personnel, chambres avec vue sur mer, restauration variée, bon rapport qualité/prix

Faiblesse de la connexion Internet

calme; personnel acceptant un anglais approximatif...et attentif; facile à trouver

pas de wifi dans les chambres ; reception limite polie ; travaux en cours en vis a vis ; parking restreint et 25% plus cher que sur le site.distant du centre ville

Grande chambre avec baie vitrée ;pas loin centre ville ;un peu moin de la plage

La qualité de l'accueil de tout le personnel, du portier au directeur. Merci pour tous les efforts que tout le monde a fait pour rendre mon séjour le plus agréable possible. Le salon était très bien.

Le manque de piscine et la situation, un peu loin du bord de mer, mais, bien entendu, à proximité immédiate du centre de congrès...

le decor art deco, le bar, le breakfast en terrace

le prix petit dejeuner, le checkin time 1400, il devrait etre 12PM

La petite piscine avait l'air sympa, dommage que l'on soit arrivé trop tard pour en profiter...

Nous nous sommes perdus dans Durban et avons appelé 2 fois l'hotel pour qu'on nous guide et on nous a raccroché au nez. Une fois arrivés, j'ai demandé à passer un coup de fil et on m'a dit que ce n'était pas possible! On m'a renvoyé vers le public phone du coin! Les draps étaient tachés, la robinetterie de la baignoire fuyait en continu, il y avait des insectes dans la chambre. A ce prix, on pensait trouver mieux.

it's very nice, so close to the beach, in a very quiet context

Friendiness of the staff

The rooms are too small and breakfast staff were too slow to serve us breakfast on time

Accueil délicieux. Propriétaires disponibles et aimables. Cadre idéal et calme. Chambres meublées avec goût.

Rien. C'est parfait.

Merci de bien vouloir rédiger un commentaire d'au moins 15 mots

pas trop loin du centre ville mais un véhicule est obligatoire. Bon acceuil et bon comfort. décoration des chambres sans charme. On s'attendait à mieux.

Décoration des chambres sans charme. On s'attendait à mieux. Rapport qualité prix insuffisant.

The staff was very friendly, rooms small but clean and comfortable.

The stay was very pleasant, and I would definitely stay there again. Just think perhaps they should have a phone service to each room. I was there alone with my 13 year old daughter and there was a problem with our room being booked to someone else and security entered the room at 23h30 which was a little nerve racking. Staff was very apologetic but with a phone service it would have been handled better:)

View to ocean is very good, the room clean and the breakfest is enough.

Absolutely no internet in this hotel and no places where you can get it in the evening. At the ground floor there is a bar with shalaves.

Streets around the hotel are very unsafe by night. The hotel is very old, the rooms are dark and the cleanness of rooms is not satisfactory.

L'emplacement (trop bruyant), manque de confort dû à un manque de rénovation (chambre vieillote et vétuste).

Friendly home away from home b&b

I liked the view, the food was also very good.

Even though the outside is noisy, once in your room it is very quite. The staff was friendly and very helpfull. The rooms are done very good - almost like being home.

Other guest very loud and inapproriated in the lobby and the dining room. Pre booked parking would have been nice.

IT was superbly situated. enjoyed all the restaurants etc. al over. thank you.

The sheets on the bed did not fit properly and as a consequence ended up sleeping on the mattress. Plug in the basin leaked and had to keep water running to ensure that there was sufficient water

Quality of towels

The fitted sheet on the bed did not fit

A conference center that does not have internet facility that works? Never heard off. This place is definitely not suited for the business traveler. The people that were temporaily in charge did not have any clue about running this place. Prices were quoted without VAT and thus upon arrival the invoice is 14% higher. If correct price was stated in the first place and it would have been mentionned that there was no internet, then I would never had stayed in this place and wouldn't have had such an annoying time. Not fair price compared to what you get, not recommendable.

centally located. near gateway( wife loved location)

not really

Close proximity to the Gateway

For some reason I found the staff a bit rude at check-in. All my details were completely misspelled on the registration card. I also didnt like the fact that they charged my credit card shorlty after my booking was made, considering that I had a flexible rate and could still cancel it.

I arrived very late at the Hotel, and I was welcomed by a very friendly staff. They made me feel at home. The hotel was so good, I have already recommended it to several people who wish to go for a holiday in Durban. The breakfast was fabulous, and it catered for all my need.

It is a nice, clean and modern hotel in design and it was very pleasant to stay there. The staff were very good: helpful and friendly.

I would have appreciated a fridge in the room and more clothes hanging space.

Quite rooms - Hospitality - Situation

vintage

Quietness

Reprimanded for eating our foof just outside the hotel restaurant even after we were given persmission by one of the reception staff.

The staff was very friendly and professional. the staff went out of the way to be helpful

The menu in the restuarant could have a wilder variety to cater for all tastes. The food on the menu was good but sometimes a person would like just a plain steak.