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Rooms are great, liked the full kitchen and living room area. Wish I would have know there was all sorts of construction going on in the building. It changed the way they operated their breakfast and the noise was something I could have done without in the mornings.
L'emplacement est merveilleux. Bâtiment ancien et grandiose qui a été bien entretenu. Il y avait quelques années que j'y étais allé et l'endroit semble en meilleur état qu'il ne l'était.
Accueil réception très chaleureux, commodités piscine, spa très bien organisés.Soirée animée avec musique bien appréciée. -
Emplacement - près de Berkeley 1. Le radiateur ne marchait pas. J'ai eu froid la nuit. 2. C'est un bâtiment délabré du ghetto, portant la marque Sheraton. Je me suis fait avoir par le nom. 3. À côté de l'autoroute et des rues. J'ai étésréveillé plusieurs fois au milieu de la nuit par les sons de camions et voitures et camions de pompiers.
Les chambres sont propres,c'est bien situé, il y a un parking gratuit. Les fenêtres ne fermaient pas bien, il y avait donc du bruit provenant de l'extérieur.
Chambre agreable, grande, excellente literie, propre, la chambre avec balcon avec vue sur la marina vaut le coup. piscine interieure avec jacuzzi ,baie vitre donnant sur la marina. salle de restaurant agreable, bonne restauration, schuttlequi vous amene au bart pour aller au centre de san francisco (1/2h de l'hotel au centre) Pas de point negatif
Nous avons passé un excellent moment. J'y retournerais sans hésiter.
Il n'y a rien Sale, nauséabond et très bruyant. Nous n'avons pas eu un bon séjour dans cet hôtel.
A notre arrivée, les chambres étaient très propres, même si l'hôtel, les fenêtres et les portes étaient atrocement sales. Le personnel au check in était génial. Le lit était très inconfortable, oreillers mous et grumeleux. Les murs sont très fins, donc on pouvait entendre tout ce qui se passait à côté. Horrible.
Hôtel historique refait récemment, au plein coeur de Berkeley, des chambres très propres, et un service impeccable. Le restaurant de l'hôtel est un peu cher, surtout pour les petits déjeuners (difficile de s'en tirer pour moins de 25-30$ avec le tip). Mais bon, les petits déjeuners sont aussi très bons, et il y a un Starbucks à 50m.
Excellente qualité de couchage, restaurant de l'hotel haut de gamme, personnel très efficace et aimable, d'autant que booking.com avait omis de reserver cet hotel !!! L'hotel donne sur les rues, quelque soit la chambre, et l'insonnorisation des fenètres étant insuffisante le bruit fut un soucis majeur.
Es war sauber. Der Preis war unverschämt. Die Lage so lala und eher laut. Parken und Frühstück teuer.
The valet parking service was too expensive and too slow.
I like the fact that the hotel was closed to everything that we needed from restaurants, bars and drugstores. The hotel staff were very friendly from the valet attendant to the front desk. Our flight got delayed and they were able to accommodate our check-in time. We understand that parking is an issued around the city but we thought it was expensive for the hotel to charge $45 for valet parking and there are a lot of homeless people walking around. I wouldn't walk around the city by yourself at night.
Free parking. We stayed here because there weren't any rooms free in San Francisco which was our destination. We stayed here for 4 days and overall it was very good. The biggest plus is polite and extremely friendly owner and his son who did us a favor after something went screwed with our reservations. Rooms are fairly clean, and really spacious with a tv inside. I gave max points for location but for Oakland, for San Francisco this location is good only if you have a car. We found some hair on the pillow on the first night. There was always problem with towels, every night we asked for 2 big towels for showering, and got them, but the next morning we would again be given 2 small ones. Got soap only after asking for it. Wireless working a bit, and then not working...
The staff were pretty nice. Dirty mattresses. Molded shower curtains. Dirty furniture.
I didn't care for the third floor.
for trips to san francisco the hotel is very good located - near the highway; the rooms are very nice and clean the location of the hotel is in a dangerous area of oakland (we found out afterwards); someone broke in our rental car (nissan versa 4) and stole our holder for the navigation system .. not very important or expensive but because of the broken window in our car we had a lot of trouble; the hotel stuff didn't help us in any way to solve our problems .. they didn't even gave us the phone number of the police station ...
They had great customer service and the rooms were super clean. The bathroom, while clean, could use a bit of a face lift. This isn't necessarily a con, just a suggestion.
comfort Performing the work of servicing personnel
The hotel looked a little dingy from the outside, so we were pleasantly surprised when we walked into the room. We got a free upgrade at check in which we were very happy with. The room had free wifi and we could park our car close to the room for free. Staff was friendly and helpful. The hotel is close to the bart station, so it's quick and easy to get to Berkeley. The neighborhood is not too nice, it's not a good place to walk around by yourself after dark and there was some noise outside during the night.
Dirty! Really dirty! I don't know why they got those good revives, I travel a lot, and read reviews before I book my hotels, this one was a totally mistake!
Nothing. I hated my room. The shower curtain had mold and some of the towels were ripped.
The room , the colors , and the cleaness of the room I didn't like that you could not renew your stay
Une belle vue au moment du petit dejeuner,parce que la chambre ne donnait pas sur ce coté(elles sont plus chères),j'ai apprécié la Wifi gratuite,bonne connection. Nous n'avons pas aimé l'éloignement de l'hotel de toutes commodités,il faut etre véhiculé,sinon l'hotel a des navettes pour accompagner les clients jusqu'aux transports en commun mais ce n'estpas pratique,ensuite les appeler pour qu'ils viennent vous chercher(sur ce coup un jour on nous a oubliés et on a du attendre plus de 2h, dans le froid pour qu'ils envoient quelqu'un nous chercher! aussi il n'y a pas d'aération dans la chambre,bien éclairée mais les vitres condanées,je n'y retournerai pas.
The location in Jack London Square, fairly spacious rooms Unexpected noise of the Amtrack as it passed very close to hotel
The room was incredibly dirty and the beds uncomfortable. To be specific there was an unflushed toilet with something not so pleasant upon our arrival into our room. Completely unacceptable. The television did not work either. I will NEVER stay at this hotel again.
Lovely evening meal at restaurant having a limo called for us when we had asked for a cab!
Clean rooms, close to downtown Oakland, waterfront views. Thin walls and ceiling, could hear everything our upstairs neighbors were saying and doing, including peeing into the toilet! We were placed in a weird room right off the lobby and could hear people arriving and checking in. Was not worth the money we paid.
Everything was perfect. Except the breakfast at the attached restaurant was fairly expensive and the service was not superbre, but the hotel itself is a true pleasure to stay in.
It's been years since I've stayed at Jack London Square. It's definitely gone up a step. Waterfront Hotel is an easy access location - both for driving and the train. Great restaurants both right in the Square and a short stroll away. The rooms are clean and comfortable and it was surprisingly quiet even with all the events during our stay. The ONLY drawback was the hallway maze to our room. If we just followed the numbers we eventually got there...but no two paths were the same. Our coffee maker was broken but they delivered hot coffee to us immediately on request. The TV was also out but the cable was replaced while we were out for dinner. Perfect service.
There is a shower only, no bath. The wall is thin. The noise were heared from the adjacent rooms or the passage. The room is narrow.
Balcony, view, color, staff, proximity to office. told it'd be $20 for valet, but valet told me $25. I was charged $20. train sucked.
The location is nice, good restaurants within walking distance in the area. The staff was pleasant and helpful and the wine & cheese hour was a nice touch. Everything was great with the exception of the thin walls, which unfortunately makes it a deal breaker for me.
The only thing we liked is its location, right next to Jack London Square. The bathroom is tiny and outdated. no tub for my children. Advertised "city view" was actually view of the back alley/parking lot. $25 valet parking was mandatory, no self parking. not going to recommend or stay there again.
The staff did a wonderful job. very friendly Parking and the cost to park no breakfast for guess
La situation, le charme des chambre et du jardin
Beaucoup de charme et proximité du campus et de l'animation de Telegraph street. Service très symathique et efficace à la réception La chambre était vraiment très petite : même pas la place pour une table de chevet de chaque côté du lit et pour poser les bagages : nous avons dû mettre une valise sur le bureau et l'autre dans la salle de bains !
Le côté kitch de l'hôtel avec un jardin rempli de fleurs, des feux de cheminée même dans les chambres, un petit déj satisfaisant, un réceptionniste sympa peut- être juste le fait que le métro pour rejoindre San Francisco soit à environ 15mn à pied de l'hôtel..
L'ambiance générale de l' hôtel est très "cosy". L'accueil est très agréable. Le petit déjeuner est très copieux et le service en buffet s'effectue dans d'excellentes conditions.
Nice clean rooms but a good breakfast. Very soft beds with little support.
The best part of this hotel was the daytime shuttle driver. Everything else fell below expectations. We had booked a room with two queen beds and got a King suite instead. The morning manager insisted that I had booked the King suite until I showed her my printed confirmation that showed two queen room. No apology from her, just that they were booked up and couldn't fix the problem. When I asked if the queen sofa bed was made up, she assured me it was. After a long day in San Francisco, we called for the hotel shuttle to pick us up at the Bart Station. The night manager was not helpful when we asked where to stand to wait--just that the shuttle would be there in 15 minutes. We waited 45 minutes and finally had to get a cab. When I asked the night manager where the shuttle was, he insisted that it was there and picked up two clients ( not us). He never said he was sorry about us having to pay for a cab. Then, the sofa bed had NOT been made up. Night manager brought up sheets and said that we would have to make up the bed ourselves because there was no one else to do it. Again, no apology. If you like paying over $200 a night for terrible customer service, this hotel is for you.
clean fast, convenient shuttles caring staff affordable close to BART and OAK airport
Reasonable price and easy access to the airport. Trendy areas are a 20 min uber ride away.
Nothing I wanted to cancel my reservation as soon as I knew it was not needed. However, the hotel and priceline refused to cancel the reservation and charged me the full amount even though I did not use the room.
Restaurant was surprizingly good. Rooms excellent. We used the laundry, which was also good.
The location of this hotel is worse than Kabul. Don't bring your children here. Spend $20 more and stay ANY place else. Ask for a room with no windows because you won't want to look outside.
We liked that the hotel is close to the coliseum BART station and we like that you are also pretty close to a Walmart shopping center. We also liked that it was near the O.co Colisium and an Arena! It's a pretty nice hotel overall, except the street it is on is kinda sketch. Definitely not a street I would be on at midnight.
The staff was very friendly and helpful.
Le directeur du service de nuit qui nous a accueillis était très gentil et professionnel Les couloirs avaient une odeur de renfermé
Très bien situé Il n'y en avait pas assez. Trop de choses qui attendaient
Le personnel était serviable et courtois.
Propre et confortable Bien trop cher pour cet hôtel. Devrait être à 60 -75 $ la nuit.
eau et pommes à la réception. Et le service de navette gratuit vers l'aéroport, etc. bruit de la circulation.
Le personnel était super. Chaleureux et serviable Je n'ai pas aimé devoir attendre la navette pour aller à l'aéroport. Ce n'était pas vraiment leur faute car le taxi qu'ils avaient organisé pour nous emmener à 4:15 du matin n'est pas venu
Propre et confortable tout avait l'air flambant neuf Il n'y a rien
The staff was extremely friendly and helpful. Location was convenient and it had all of the amenities I was looking for. No. I was very happy with it and will stay there again.
Well located for SFO International airport, but out of any flight paths. Quiet marina location with convenient restaurant 2 mins walk away (Horatios). The reception staff were very helpful and friendly and the complementary breakfast was excellent. Would recommend to anyone wanting to stay within 30 mins of SFO or Oakland Airport
The weather That I can't use a prepaid master debit card to pay for hotel.
The view from my room and how quiet the location is
Great location, beautiful setting, friendly helpful staff.
The fact that it has a wonderful breakfast and is close to the Bay Breeze race area. The front desk employees were not as friendly as previous visits and the room was not as clean and fresh smelling as previous visits. This was our 3rd stay in this hotel and when we mentioned this the fellow at the front desk just said," oh."
View A bit dated
the comfort and staff no everything was perfect in out 21 days trip was the best hotel we had
Very friendly and helpful staff, very good breakfast and nice view. They also had a shuttle that was free of charge and could use for your traveling around the city
I loved the location - so close to UC Berkeley. I also loved Henry's. Ate lunch there and had after shopping drinks. Housekeeping was very noisy - starting before 8 am on the floor I stayed on.
Has a wow factor. Lovely decor., down to earth staff and great food. Quiet. We had a good price. The location was perfect The room was small, felt cramped. We were stunned by the local taxes and fees - $93. I might stay out if the area next time.
There for a university tour on a Thursday, had a great stay. Room was comfortable and clean (for 4 of us on two double beds). Room was much bigger than SF hotels we had been at earlier in the week. Staff were all friendly and helpful. Lobby was comfortable and the restaurant was surprisingly good. Overall, great place for a short stay.
It was pleasant and attractive, with staff who wanted to please It is very noisy. I think there should be a card in the room stating a reminder to be quiet, because construction is older and sound carrys.
A very enjoyable stay. Very cheerful and pleasant staff who were always keen to help, especially Eric and Rodolfo at the Front Desk. I will stay again. Grouting around bath need replacing (mould)
Comfortable, very very friendly and helpful staff, near campus, free wifi (slowish). hairs on towel and bathroom floor...
Everyone is friendly and makes you feel very welcome. I loved my room and the pub is fabulous. Great food, great atmosphere and a fun design in the room. I didn't find anything I didn't like.
Near my destination. Hair in my toilet and bathroom.Told no parking available after I checked in and to park on the street.Not informed of construction until after I booked.I deserve a refund not a discount!!
Location to UC Berkeley No air conditioner, very small room
The staff was friendly and the location was great - close to bart and uc Berkeley. Bathroom window did not open and a little bit noise in the morning.
The staff that couldn't do enough to make our 9 night stay as comfortable as possible.
The hotel was located in the heart of Berkeley and only 25 mins away from San Francisco by train. It looks a bit daunting from the outside but inside it is extremely clean, staff are very friendly and the bar/restaurant is good. Rooms are not massive but adequate. Would recommend for a stay in Berkely or base to explore San Francisco.