Points positifs : Staff friendly and helpful
Points négatifs : The selection of cars.
Points négatifs : Running boards on all trucks
Points positifs : Best staff ever!
Points positifs : Quick, friendly staff.
Points positifs : The staff was friendly. Had to track someone down when it came to drop off...told to just leave the car with the keys in the ignition. They were too understaffed to do an inspection with me there. I understand the times are tricky but....
Points négatifs : I was given a quote for $265.00 and when I picked up the car, I was told that they would just email me the charges and was told the same when I dropped the car off. I later discovered a charge for $470 on my credit card without being sent one email confirmation/declaration of the charges. I have contacted Enterprise to try to resolve this matter.
Points positifs : The vehicle was reliable and unlimited mileage was needed.
Points négatifs : When I arrived they had given all the cars away to walkins. There wasn't any cars available and I had to wait untill a vehicle came in. It wasnt cleaned and the gas tank was empty. It also made me late for my destination by an hour and a half. I had made the reservations 4 or 5 days ahead so I would have a car. Then they gave me a minivan because that's all that they had that came in.
Points positifs : Nothing
Points négatifs : Employee was rude. I stood in line for 1 hour and still didn’t get the rental. Strongly felt discriminated since I was the only African American and female in line. I don’t plan on booking enterprise ever again.
Points positifs : Car was better than expected
Points négatifs : Price could have been cheaper
Points positifs : one of the staff was very accommodating and tried his best to make our situation better
Points négatifs : we should have been able to get the car we requested or offered options before we got there. we ended up with a very similar car but not as nice and would have preferred going to an entirely different model.
Points positifs : The vehicle itself was roomy and comfortable.
Points négatifs : The vehicle was extremely dirty, the fuel was on EMPTY (27 miles to empty) and the staff attempted to tell us that it had just been cleaned. There were deep scratches all over the vehicle, it smelled inside and there were 2 cracks in the windshield. Overall, this was NOT a good experience. Enterprise did provide a 15% discount (after trying to offer a 25% discount to take a smaller vehicle) but we expect turn key service when renting vehicles. i would likely explore other options next time.
Points positifs : The vehicle wasn't ready as scheduled.
Points négatifs : Could have been ready and could have been cleaned better... the oil change light came on on my drive away from the enterprise location.
Points positifs : Staff at avon location was great. Downtown location staff attitude and helpfulness was terrible
Points négatifs : Update which vehicles are available at the correct locations. I reserved a trk for DT location when i arrived was told that that location does not rent trks. Fine with me but not so much when you Uber there and then are told next closest location is 15 to 20 miles away
Intermédiaire (Hyundai Elantra ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Indianapolis.
Enterprise possède 18 succursales à Indianapolis. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.