Avis des clients
Note globale
7,1
Bien
Basé sur 2 802 avis
Note générale
7,8
Propreté
8,0
Confort
7,8
Prise en charge/Retour
7,6
Rapport qualité/prix
7,9
Passer directement au contenu principal
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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2,8
Points négatifs : The check in counter was slow and the girl gave a space number to find my car which did not exist. We reserved a mid-size SUV got a Buick Encore which is at best a compact and only had room for one suitcase. The drop off attendant said it was a compact car but they would not credit the difference.
avis de
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4,4
Points positifs : The staff was friendly.
Points négatifs : The security depot was charged to my card twice and I was never emailed a receipt.
avis de
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4,4
There’s a reason Thrifty is cheapest.
Points positifs : Car was clean. Car drove well. No complaints about car itself.
Points négatifs : Wait time in line at pickup was over 1 hour. Cars not ready and available for assignment. Staff very slow. Staff not communicative about delays. Only 2 staff working Friday evening. 1 staff was a trainee. Customers were actually leaving the line and going to other rental companies.
avis de
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8,0
first time Thrify rentert
Points positifs : The staff were very friendly. they do have quite a number of cars.
Points négatifs : May want to revap the cars listed to be more actual to the ones that they have.
avis de
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9,6
Car issue resolved easily
Points positifs : After getting on highway, I noticed rear bumper flapping in the wind and stopped to push back in. Didn't get far before it happened again. Stopped and called roadside assistance who was very helpful and together we decided it best to turn around and trade the car. Super helpful attendant quickly got me into a different car yet before departing, I noted the front bumper was very loose! She quickly got me another car and 3rd time was a charm....the experience was seamless from there.
avis de
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10,0
Points positifs : The staff was very friendly and helpful. I did not have any issues when checking out the vehicle and also when I returned the vehicle. I will be sure to always use Thrifty Car Rental for all of my future traveling. Thank you!
avis de
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10,0
Points positifs : Drop off was smooth and easy at Indianapolis airport. Customer service was friendly. Much better experience than our Chicago interactions.
avis de
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2,0
NEVER RENT FROM THRIFTY EVER!!!
Points positifs : NOTHING!!!!!!!!!!!!!!!!!!!!!!!!
Points négatifs : WE DID NOT GET THE VEHICLE WE ORDERED WE COULD NEVER GET A HOLD OF ANYONE WHO COULD HELP US THERE IS NO PHONE NUMBER FOR ANY THRIFTY LOCATION THEY ALL ARE DISCONNECTED AND THEY SEND YOUR CALL TO INDIA THEY TOLD US THEY FIXED OUR RESERVATION AND WE COULD PICK UP THE VEHICLE WE ORDERED IN ANOTHER STATE ON THE WAY TO OUR DESTINATION, WE GET THERE AND THERE IS NOT ONLY NO RESERVATION, BUT THERE ISNT ISN'T THE VEHICLE THEY SWORE UP AND DOWN WAS THERE AT THAT FACILTY!!! BIGGEST LET DOWN OF A COMPANY EVER!!! RUINED OUR ENTIRE VACATION!!!! FILLED OUT A COMPLAINT, WAS TOLD SOMEONE WOULD CONTACT US WITHIN 20 HOURS.... IT HAS BEEN 4 DAYS AND NOTHING!!!!!!
avis de
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2,0
I Got Screwed
Points positifs : It was easy to place the reservation and for kayak to take my money.
Points négatifs : It was easy for kayak to take my money and leave me without a rental car. Got to the Indianapolis International Airport expecting to pick up a van. Thrifty and all other rental agencies wouldn’t give me the time of day. Leaving me stranded with the option to phone a friend. Reasons stated are as follows: Under 25, No major credit card, No loopholes in their policies that allowed an Active Duty Service member to rent while in leave. I needed orders stating that I needed a rental vehicle for military purposes. They have me a “you’re SOL buddy” kind of attitude. Good luck to anyone who deals with such people on a daily basis.
avis de
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8,8
Points positifs : Newer car very clean.
Points négatifs : Concierge style desk at cars. Just give a parking spot # and let us go. Should not need escort to car and should not feel the need to tip associate in garage to get rental car.
avis de
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8,0
Pleasant, but short staffed
Points positifs : Easy access, clean and comfortable car. Friendly staff.
Points négatifs : Short staffed both when I arrived and dropped the car off. Led to waiting both times that lasted longer than usual.
avis de
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10,0
Points négatifs : Prompt and efficient service. Good value car rental.
avis de
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9,6
Car issue resolved easily
Points positifs : After getting on highway, I noticed rear bumper flapping in the wind and stopped to push back in. Didn't get far before it happened again. Stopped and called roadside assistance who was very helpful and together we decided it best to turn around and trade the car. Super helpful attendant quickly got me into a different car yet before departing, I noted the front bumper was very loose! She quickly got me another car and 3rd time was a charm....the experience was seamless from there.
avis de
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10,0
Points positifs : The staff was very friendly and helpful. I did not have any issues when checking out the vehicle and also when I returned the vehicle. I will be sure to always use Thrifty Car Rental for all of my future traveling. Thank you!
avis de
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10,0
Points positifs : Drop off was smooth and easy at Indianapolis airport. Customer service was friendly. Much better experience than our Chicago interactions.
avis de
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8,8
Points positifs : Newer car very clean.
Points négatifs : Concierge style desk at cars. Just give a parking spot # and let us go. Should not need escort to car and should not feel the need to tip associate in garage to get rental car.
avis de
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10,0
Points négatifs : Prompt and efficient service. Good value car rental.
avis de
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8,0
first time Thrify rentert
Points positifs : The staff were very friendly. they do have quite a number of cars.
Points négatifs : May want to revap the cars listed to be more actual to the ones that they have.
avis de
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8,0
Pleasant, but short staffed
Points positifs : Easy access, clean and comfortable car. Friendly staff.
Points négatifs : Short staffed both when I arrived and dropped the car off. Led to waiting both times that lasted longer than usual.
avis de
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2,8
Points négatifs : The check in counter was slow and the girl gave a space number to find my car which did not exist. We reserved a mid-size SUV got a Buick Encore which is at best a compact and only had room for one suitcase. The drop off attendant said it was a compact car but they would not credit the difference.
avis de
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4,4
Points positifs : The staff was friendly.
Points négatifs : The security depot was charged to my card twice and I was never emailed a receipt.
avis de
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4,4
There’s a reason Thrifty is cheapest.
Points positifs : Car was clean. Car drove well. No complaints about car itself.
Points négatifs : Wait time in line at pickup was over 1 hour. Cars not ready and available for assignment. Staff very slow. Staff not communicative about delays. Only 2 staff working Friday evening. 1 staff was a trainee. Customers were actually leaving the line and going to other rental companies.
avis de
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2,0
NEVER RENT FROM THRIFTY EVER!!!
Points positifs : NOTHING!!!!!!!!!!!!!!!!!!!!!!!!
Points négatifs : WE DID NOT GET THE VEHICLE WE ORDERED WE COULD NEVER GET A HOLD OF ANYONE WHO COULD HELP US THERE IS NO PHONE NUMBER FOR ANY THRIFTY LOCATION THEY ALL ARE DISCONNECTED AND THEY SEND YOUR CALL TO INDIA THEY TOLD US THEY FIXED OUR RESERVATION AND WE COULD PICK UP THE VEHICLE WE ORDERED IN ANOTHER STATE ON THE WAY TO OUR DESTINATION, WE GET THERE AND THERE IS NOT ONLY NO RESERVATION, BUT THERE ISNT ISN'T THE VEHICLE THEY SWORE UP AND DOWN WAS THERE AT THAT FACILTY!!! BIGGEST LET DOWN OF A COMPANY EVER!!! RUINED OUR ENTIRE VACATION!!!! FILLED OUT A COMPLAINT, WAS TOLD SOMEONE WOULD CONTACT US WITHIN 20 HOURS.... IT HAS BEEN 4 DAYS AND NOTHING!!!!!!
avis de
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2,0
I Got Screwed
Points positifs : It was easy to place the reservation and for kayak to take my money.
Points négatifs : It was easy for kayak to take my money and leave me without a rental car. Got to the Indianapolis International Airport expecting to pick up a van. Thrifty and all other rental agencies wouldn’t give me the time of day. Leaving me stranded with the option to phone a friend. Reasons stated are as follows: Under 25, No major credit card, No loopholes in their policies that allowed an Active Duty Service member to rent while in leave. I needed orders stating that I needed a rental vehicle for military purposes. They have me a “you’re SOL buddy” kind of attitude. Good luck to anyone who deals with such people on a daily basis.
avis de
Notes des autres agences à Indianapolis
- 8.8/10 Voitures de location Enterprise à Indianapolis
- 6.1/10 Voitures de location Payless à Indianapolis
- 7.9/10 Voitures de location Budget à Indianapolis
- 7.9/10 Voitures de location Dollar à Indianapolis
- 7.4/10 Voitures de location Hertz à Indianapolis
- 8.9/10 Voitures de location Alamo à Indianapolis
Où trouver des voitures de location Thrifty à Indianapolis ?
7801 Col H Weir Cook Mem Dr, Location de voitures Thrifty
Adresse
7801 Col H Weir Cook Mem DrTéléphone
+1 877 283 0898Louer une voiture à Indianapolis avec Thrifty - FAQ
Combien y a-t-il de succursales Thrifty à Indianapolis ?
Thrifty possède 1 succursale à Indianapolis. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.
Y a-t-il une succursale Thrifty à d'Indianapolis (IND) ?
Oui
Est-ce que Thrifty propose un service de navette à partir de d'Indianapolis (IND) ?
Oui