Points négatifs : Super smooth rental and excellent price. Highly recomnended!
Points positifs : Pickup staff were great and I appreciated the vehicle they offered me!
Points négatifs : Vehicle had trash in it, which is extra concerning during COVID and I was left feeling very unconfident that it had been cleaned/disinfected per protocol. Changing details regarding dropoff once I already had the car was a *nightmare* with Enterprise customer service.
Points positifs : Free upgrade
Points négatifs : Nothing; totally satisfied
Points positifs : The guy who waited on me at pickup and drop-off was awesome.
Points négatifs : The vehicle was very uncomfortable. The outside of the vehicle had several scratches and dings. The carpet on the driver's side was ragged and torn. The back of the vehicle had stains and the plastic had deep scrapes. I was not happy with the vehicle at all. Also I will not rent from that location ever again. For what it cost, I expected the vehicle to be in way better shape than it was.
Points positifs : Staff very Covid Conscious
Points positifs : I enjoyed how easily I was able to pickup and drop off the vehicle. The employees were friendly as well.
Points négatifs : The vehicle was low on wiper fluid, tire pressure (around 29 when vehicle required 33 psi), and the car steering wheel and gear shift were dirty.
Points positifs : Staff was professional.
Location is horrible
Points négatifs : Location, price, cleanliness should all be improved upon.
Points positifs : The agent explained the basic operations of the vehicle, which was really helpful as I always have to search to figure each new car's set-up.
Points négatifs : Other than a sign to state that we could not enter the office, there was no indication of where to stand outside so there was confusion on who was next in line to be served. Additionally, it was extremely sunny and hot and there were no coverings or shade to wait in. The agent did not inform me that the rental drop-off location in DC that was on my reservation is currently closed due to COVID-19, so I didn't know that I had to drop-off the vehicle at a completely different location than I had selected.
Points négatifs : The car smelled like cigarette smoke. I mentioned when I picked it up but they said it smelled like a normal car. I noticed every time I got back in the vehicle.
Points positifs : The employee we had contact with was outgoing, kind and friendly.
Points négatifs : They didn’t have the car we actually booked (it was being given to another customer as I arrived) so we were switched to something similar. We were up sold on insurance coverage after being told that the Allianz policy offered online didn’t really cover anything. If we wanted to leave on Sunday there were really limited hours (12p-3p, leaving us to rent the car another day to eliminate the hassle/give us the freedom to leave when we wanted). The option to pay with my credit card online didn’t work causing some confusion before picking up the car.
Points positifs : Great staff . Very clean, comfortable and mileage efficient car. Staff were very efficient and courteous. Drop off was extremely fast.
Points négatifs : Ease of extending our reservation through the 1-800 number.
Points positifs : absolutely great service
Points négatifs : nothing that I know of. great job
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Nashville.
Enterprise possède 8 succursales à Nashville. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.