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La chambre était belle, propre et confortable. C'était bien agréable de se promener à pied dans tout l'établissement et vous pouvez admirer toutes les plantes, de bouquets de fleurs et des boutiques. Nous avons apprécié la piscine à l'extérieur dans la soirée. Le personnel était sympathique et serviable. Nous n'avons pas aimé le fait que si nous devions marcher autant pour arriver à notre chambre. Nous nous sommes garés au parking. Il n'y avait pas d'endroit à proximité pour garer la voiture ou la décharger. Nous avons dû aller chercher nos valises depuis le parking, ce qui a été une très longue marche à pied. Chaque fois que nous sortions, nous devions marcher beaucoup pour rentrer à la chambre. J'aurais été perdue et n'aurais pas pu trouver mon chemin la plupart du temps si mon mari qui a une super sens de l'orientation n'avait pas été avec moi.
Le Gaylord Opryland Resort est plus un hôtel de destination. Il y a tellement de choses à faire et à voir, et le personnel est génial ! Les lits et les oreillers étaient très inconfortables et manque le soutien. Ils ont vraiment besoin de moderniser.
Le personnel était génial, ils étaient aussi gentils et serviables que possible. Cela aurait pu être plus propre (caché avec les couleurs sombres et les décorations).
Le fait d'avoir un petit déjeuner chaud dans le prix de la chambre d'hotel et d'être pres de l'autoroute.
Près de l'aéroport. L'hôtel est situé dans son coin mort. Le wi-fi était trop faible à l'arrière de l'hôtel. Aucune aide du personnel. Il n'y a pas de restaurants à proximité pour les repas.
Une chambre propre et confortable, un jacuzzi ainsi qu'une piscine pour un prix tout à fait correct. Je recommande cet hôtel.
Un établissement simple et fonctionnel, parfait pour une étape.
Accueil à l'arrivée- chambres vastes et entretenues
Le personnel était parfait, les chambres étaient belles. Le petit déjeuner était génial et la "happy hour" avec "apéritifs" était plus comme un dîner avec une excellente nourriture gratuite. Chaque fois que je retourne à Nashville je séjournerai ici, donc satisfait de mon séjour !!!!! Merci
situation privilégiée au centre ville - chambres calmes et confortables - prix corrects pour la situation personnel le soir de ma venue totalement incompétent et débordé (à 3 pourtant...) : 25 mn pour retrouver mon nom dans la base de données des réservations, puis de nouveau 20 mn pour avoir la réponse à une question, puis 30 mn pour, après avoir fait la queue, avoir une carte électronique pour pouvoir ouvrir la chambre (la première ne fonctionnait pas....). accueil gentil mais peu digne du niveau de professionnalisme attendu de l'hôtel.
Il est très bien situé. Le personnel était très professionnel et aimable. Ils ont fait tout leur possible pour que notre hébergement parfait.
C'est très bien situé pour visiter le Ryman, très propre et bien tenu. Nous reviendrons à coup sûr quand nous reviendrons à Nashville pour le tourisme de loisir.
hôtel agréable mais trop froid, problème de gorge après 2 jours trop froid ainsi que la piscine 1 ou 2 degrés de plus parfait
Great location, very clean and excellent staff. Walking distance to downtown making it extremely convenient. Make sure you check out the pool and take advantage of the car service.
Great location!! Surprised at such an upscale property that there is a WiFi fee if you are not a Omni member or if you do not sign up to be a member.
Breakfast, friendly staff, free shuttle ride, comfortable bed Artwork, further away from nightlife
The air conditioner was too loud
Staff was fantastic and everything was very clean price?
Rooms/hall ways are in need of work.
Pros; bed was very comfortable, staff was very helpful Cons; bit of a smell in the lobby and in hallways. Industrial district it was located in.
Breakfast was ok lobby area ok Everything else was bad pool room tv everything else
The staff working there are very accommodating and friendly. I got to the hotel early the first day and was directed to the free breakfast and allowed to store my bags for free. Breakfast was great! Mini pancake machine along with waffles and eggs. The room was large and comfortable. The location was convenient but not as convenient as some of the other hotels downtown. (I like walking around so it was a bit out of the way returning home in the evening by foot.)
Staff was very customer oriented. Quite clean. Good breakfast. Location was not as good as expected but did have a shuttle running every 1/2 hr. To the downtown area. Shuttle stops at 9:00 pm. Early stopping of the shuttle. Should at least be til 10:00. Otherwise, enjoyed our brief stay.
Bathroom had peeling wall coverings. Fridge was in compartment of entertainment console, no ventilation. Poor concept or maintenance.
Breakfast was good if you get there early enough. Staff was nice. Decor was modern and stylish. Breakfast area was really hot. Ice bucket was dirty. Noisy at night. Other guests and sounded like dumpsters outside were being emptied by garbage truck. Industrial area.
Your employees were very helpful and friendly.
Bed was comfortable, it was quiet. The check in guy at the front I thought was rude. There were random stains on the curtains, walls, and ironing board. I thought the price was too high for the quality. If it were 200 for 2 nights instead of 300 I thought that would've been more fitting. Might as well stay in a la quinta
the luxe the bath was to little
The only thing i liked was the location!! The hotel is well over priced with what you get.There was no bottled water in the room and having to pay for breakfasts on top of the price of the room is outrageous, making it a very expensive trip.
Great place to stay for business or pleasure. Clean, spacious rooms and very friendly staff. No dislikes.
Fun staff. Had a little issue but was addressed right away.
Great staff. Lovely set up. Professionalism at its finest. Highly pleased, and I'll be returning soon.
We had not stayed at the Loews since our son graduated and were pleasantly surprised to see what a nice job they have done in updating the hotel. The staff is friendly and helpful. Great location. Nothing
Our room was amazing... Stayed in the premium king suite...bed was beautiful and comfy... Furniture was very eclectic, bathroom very clean, overall romantic... Had a keurig coffee pot and stocked mini bar ( which we just stared at it because the drinks and snacks were so expensive . We really enjoyed the bar downstairs , Masons. The staff was amazing. Took very good care of us. We were very lucky to have got this room for such a great pricel on kayak.
Great staff No refrigerator for personal use
Wonderful staff! Love the Lounge and the room and decor are fabulous!
It was our anniversary and they quickly bumped us up to a room with a better view for the same rate. They did all they could to accommodate us. Parking is a bit expensive but hey, that's Nashville for ya
Concierge breakfast buffet that came with our room was pretty scarce and not refilled both mornings that we went; Expensive parking lots
The only negative about the stay was the temperature in the lobby / bar / restaurant. Uncomfortably cold in all common areas
The location of the hotel was excellent. It is right across the street from Vanderbilt University which was great for morning walks around their campus. The hotel is also within walking distance to some great unique restaurants in Nashville. It is also an easy drive to downtown. The staff was very welcoming and the valet service was quick and professional. Our room was clean and in good shape. Hallways were very quiet at night. We would definitely stay at this hotel again.
The staff was amazing and super helpful! Everything was clean and nicely remodeled! The hotel has zero parking you have to pay to park which was very expensive!
Staff was wonderful. Rooms well appointed and comfortable beds The fitness facility could be expanded by a lot!!
The location is great for proximity to downtown and Vanderbilt. The bar and lobby areas are nice. Bartenders were friendly and had good wine suggestions. There was a wedding on Saturday that took over the entire lobby for much of the day and night, so that cut down on our enjoyment. Friday night we enjoyed having a glass of wine in the lobby while listening to live music and waiting to meet friends for dinner. The shower stall was old and had mold and mildew stains in the grout. We were awakened several times during the night by people passing through in the hall. They weren't being excessively noisy; it seems to be a design flaw. I much prefer the Hutton. Even the Loews is better.
The location and historic charm are off the hook, Rooms we're lacking for the quality we were expecting.. All and all good stay...
Room was clean and staff was friendly. My only minor quibble is that there was no fridge in the room
Great stay. Very comfortable and good value. We really appreciated the airport shuttle driver. He was on time and friendly. This is a greatplace to stay the night before an early morning flight out. NA
The staff was very friendly. Our flight didn't leave until later in the day so they allowed us to hang out at the pool which was really great. The airport shuttle ran right on time and we didn't have to wait long at all to get to the hotel. The room was a little small so it was hard to move around with three adults staying in one room.
The staff were very accommodating and the location was convenient to the airport. I would stay here again.
Customer Service was hands down the best!! Nothing. Enjoyed every bit of it. I did a ton of research and I believe found exactly what I was looking for.
Le prix hors de proportion avec la qualite de l`hotel, qui n`est qu`un motel...
J'ai vraiment aimé le personnel très amical. J'ai aussi beaucoup aimé le petit déjeuner qu'ils servaient. La seule chose que je n'ai pas aimée, c'est le fer à repasser dans la chambre. Il était tordu et fuyait.
Situation près du centre ville. Piscine agréable. Salle du déjeuner peu conviviale.
Great room with a view of downtown. Jonathon at the front desk comped us a bottle of Champaign to help us celebrate our 25th anniversary. A really unexpected gesture and much appreciated. Translucent door on bathroom makes it impossible to use at night without casting light into the sleeping area.
Location was ideal for enjoying downtown sites
the hotel and staff were very nice, but wait a year to stay here till the construction is over. We were very unhappy to have paid $300 to stay at the Hyatt. Our room looked out over a construction site that started work at 6am and was using dynamite-so no napping or sleeping in. We like to nap and then go back out in the evening, but that did not happen. We are also meditators and that was impossible.
Hallways were stuffy and too warm