Le bw nashville est en réalité un motel dont le seul point positif est une localisation somme toute proche de broadway et, donc, des lieux d'animation de la ville.Pour le reste c'est vraiment en dessous des standards usuels, a fortiori à ce niveau de prix : c'est de loin le plus mauvais"hôtel" où nous avons séjourné durant notre périple aux usa (2 nuits dans cet hotel sur un total de 21 nuits) , et aussi celui qui nous a couté le plus cher. a éviter donc.
J'ai bien aimé la proximité du centre ville et aussi la facon de faire avec les autos. Le systeme est le valet service. Etant en plein centre ville je n'ai pas eu besoin de mon auto du week-end. Ayant réserver pour 2 nuits, nous avons changer la réservation pour 3 nuits et il n'y a eu aucun problemes.... Quelque peu dispendieux, mais étant au centre villle , ca doit etre le prix a payer
Staff was very customer oriented. Quite clean. Good breakfast. Location was not as good as expected but did have a shuttle running every 1/2 hr. To the downtown area. Shuttle stops at 9:00 pm. Early stopping of the shuttle. Should at least be til 10:00. Otherwise, enjoyed our brief stay.
The staff working there are very accommodating and friendly. I got to the hotel early the first day and was directed to the free breakfast and allowed to store my bags for free. Breakfast was great! Mini pancake machine along with waffles and eggs. The room was large and comfortable. The location was convenient but not as convenient as some of the other hotels downtown. (I like walking around so it was a bit out of the way returning home in the evening by foot.)
Breakfast was good if you get there early enough. Staff was nice. Decor was modern and stylish. Breakfast area was really hot. Ice bucket was dirty. Noisy at night. Other guests and sounded like dumpsters outside were being emptied by garbage truck. Industrial area.
The air conditioner was too loud
Rooms/hall ways are in need of work.
Bed was comfortable, it was quiet. The check in guy at the front I thought was rude. There were random stains on the curtains, walls, and ironing board. I thought the price was too high for the quality. If it were 200 for 2 nights instead of 300 I thought that would've been more fitting. Might as well stay in a la quinta
Pros; bed was very comfortable, staff was very helpful Cons; bit of a smell in the lobby and in hallways. Industrial district it was located in.
Breakfast, friendly staff, free shuttle ride, comfortable bed Artwork, further away from nightlife
Bathroom had peeling wall coverings. Fridge was in compartment of entertainment console, no ventilation. Poor concept or maintenance.
Staff was fantastic and everything was very clean price?
Breakfast was ok lobby area ok Everything else was bad pool room tv everything else
Your employees were very helpful and friendly.
The Hutton is centrally located and the staff are fantastic. They also also pets and do a great job making the owners and pets feel welcome. Parking is pricey.
The ambience was calm and structured which made us feel like we had nothing to worry about. The staff was always eager to assist when the concierge wasn't available. I really appreciated sitting down to check in, it's not something I would normally consider but it is well worth it. The rooms were spotless and I had room 1515 with an outlook on downtown. The sheets were clean and I sunk into the down comforter. The shower and bathroom soaps were to die for, I actually bought some of it I enjoyed it so much. I had to travel to the Java station for a simple coffee instead of allowing for my own in the room. However I'd gladly do it again for the other commodities to be available.
Extremely helpful staff Hotel car was free to use extensively Good location Nescafe machines on each floor Overall, would gladly stay again Hotel staff replaced out towels, even though we did not need Parking at @ $25/night is a bit steep, especially when the parking deck was mostly empty
The service was fantastic from the moment I checked in until the time I left. The front desk, bar, maintenance and cleaning staff were all very friendly and went out of their way to make sure everything was to my satisfaction. The fitness center was very nice with a variety of equipment. Very close to downtown!
Staff was very professional, attentive and friendly. Great room service . Hotel was a bit further from downtown than we thought. They do provide a free shuttle, though.
Great service ( gave me a toothbrush since I forgot) happy hour, great design, friendly sincere staff. Didn't have warrior game.
Liked everything. Great hotel. Only complaint (if you make me pick one was the rooms were a tad small.
First hotel room to have a mobile lighted make-up mirror. One can place it on the desk and sit down to apply make-up. Fabulous! Nothing.
Staff incredibly friendly Nice ambiance Clean and modern rooms Very expensive ($500 per night) and breakfast was not included. The room did not have a closet for our clothes (what was there was a closet for the luggage with no hangers) The room was big but not huge, given its cost. The location is convenient for college visit but it it is not downtown, so it is not in a pretty part of town
We planned on going to New York or Chicago when my wife suggested Nashville. I immediately thought of honky tonks and country music, but I'm into new things and so we set a course to Nashville. There were several Hotel options, and we pick the Hutton because it seem to apeal to us more so than the others when we saw the website. we were not disappointed. We had a great time.
Shuttle Service (Tesla) Early Check in (if available) Great Service! Rooms are a bit smaller
Staff was friendly. Dogs barking. Noise in room above ours at 1:30 am. Food in restaurant was very bad
Situation près du centre ville. Piscine agréable. Salle du déjeuner peu conviviale.
J'ai vraiment aimé le personnel très amical. J'ai aussi beaucoup aimé le petit déjeuner qu'ils servaient. La seule chose que je n'ai pas aimée, c'est le fer à repasser dans la chambre. Il était tordu et fuyait.
Le prix hors de proportion avec la qualite de l`hotel, qui n`est qu`un motel...
La facilité d'accès, le parking et Internet WiFi gratuit. La climatisation dont le niveau sonore empêche de dormir (elle est placée à l'intérieur de la chambre!). Donc, soit on crève de chaud et on peut éventuellement dormir, ou on a frais mais on ne peut pas dormir à cause du bruit.
Pourrit. De plus ils n on pas respecter notre reservation pour une chanbre non fumer. Et au lieux d'un lie king size nous avons ue une chambre avec deux lit. Ne respecte pas les reservation. Chambre viotte qui pue la sigarette.
La chambre était belle, propre et confortable. C'était bien agréable de se promener à pied dans tout l'établissement et vous pouvez admirer toutes les plantes, de bouquets de fleurs et des boutiques. Nous avons apprécié la piscine à l'extérieur dans la soirée. Le personnel était sympathique et serviable. Nous n'avons pas aimé le fait que si nous devions marcher autant pour arriver à notre chambre. Nous nous sommes garés au parking. Il n'y avait pas d'endroit à proximité pour garer la voiture ou la décharger. Nous avons dû aller chercher nos valises depuis le parking, ce qui a été une très longue marche à pied. Chaque fois que nous sortions, nous devions marcher beaucoup pour rentrer à la chambre. J'aurais été perdue et n'aurais pas pu trouver mon chemin la plupart du temps si mon mari qui a une super sens de l'orientation n'avait pas été avec moi.
Le Gaylord Opryland Resort est plus un hôtel de destination. Il y a tellement de choses à faire et à voir, et le personnel est génial ! Les lits et les oreillers étaient très inconfortables et manque le soutien. Ils ont vraiment besoin de moderniser.
Il est très bien situé. Le personnel était très professionnel et aimable. Ils ont fait tout leur possible pour que notre hébergement parfait.
hôtel agréable mais trop froid, problème de gorge après 2 jours trop froid ainsi que la piscine 1 ou 2 degrés de plus parfait
The staff was very helpful and friendly. It is located too close to major roadway where you can hear the traffic early in the morning.
Nothing Had to wait 4 hours after check in time for room to be ready. Staff not friendly. Not clean. Horrible parking. Door locked us outside in freezing conditions key didn't work. Awful stay all around. Avoid this hotel.
The bathroom layout was fairly institutional - wall hung sink with no counters and an awkward shower configuration that made it difficult not to get water everywhere. The price was lower than some of the other hotels in that area, but on previous visits I paid less at hotels east of the city with far better amenities. Since I was only staying 3 nights and not planning to eat in my room, the full size refrigerator and two burner stove weren't of value to me.
Very nice room, comfy, clean the people that work there always go the extra mile to accommodate you... I have stayed in several hotels in the area but this one works excellent and their internet works as opposed to many of the hotels in this area that subcontract the internet to some outside provider and as soon as you have a few people on line in grinds to a halt!!! If you need to work this is your place... Everything was great...
I was disappointed in their workout room as almost all the equipment was broken.
The staff was friendly and the room was clean. They are still doing remodeling so it feels like you are in a construction zone. I imagine it will be nice but they should have a discount for thhis period.
3 out of 4 showers I took didn't have hot water! Hurt overall positive experience
Due to an early flight, I had to pay an unexpected $11 to travel a short distance to the airport. Unaware and unexpected!
Friendly, helpful staff. Very good breakfast and happy hour. Comfortable clean room. Airport shuttle any time. Free internet.
The front desk staff was wonderful! I couldn't get hot water in the shower.
location to the airport and the staff which were efficient and helpful our stay exceeded all expectations
We thought the beds were very comfortable and the staff was very accommodating. We had to switch rooms midway through our stay due to some plumbing issues, but the hotel made it easy and comped our night. Overall they were very helpful for our very large group! I found mold in the sink which is pretty disgusting. Also, we had an early flight to catch and the formal breakfast wasn't ready, but they were surprised when I simply asked for a muffin togo. Lastly, our room totaled $250 night and for that price I expect coffee to be kept out in the lobby past 10:30am! It's Nashville people, we guests are sleeping in! So, if you're not up and ready there won't be any coffee. Not to mention, they started closing up the omelette and hot food bar by 10:10am.
The whole stay was great from the valet parking to checking out. It was the best hotel experience we have had in a long time. The only thing we did not like is they did not have a swimming pool and my son was upset about that.
That they had a shuttle that you could use. One of the employees behind the front desk.
The staff was excellent. Very nice and welcoming. The hotel was above par. Everything was wonderful. I would definitely recommend this to anyone.
Convenient to downtown area. Noisy area. Especially at night. Loud music.
the continental breakfast was awesome. the rooms were roomy and comfortable. coke machines didn't take dollars.
Staff friendly and helpful. Area great for walking to check out down town Nashville like a 10 or 15 minute walk. Loved the music close by! Pool little chilly but clean and maintained and not too cold to swim in.
Location was wonderful! Easy walk to down town and right across from stadium! It was really loud. Large gaps between door and floor allowed for all hallway noise to travel into your room..
Location, location, location The breakfast was so-so. Need more fresh fruit choices and creamers of half-n-half. Not everyone likes non-dairy. (I realize there was half-n-half in a thermos at the coffee station but not any creamers to take back to the room).
It was mostly more or less what I expected, which was good. This particular location is highly problematical whenever the stadium on the other side of the street is in use because of the way traffic is controlled. Need more space to explain.
Location was excellent; breakfast was above average. Price was decent. Traffic noise was a bit loud at night.
breakfast included and nice location Check-in takes a little long.
The polite and accommodating staff as well as the breakfast and shuttle service
This guest did not leave comments about this hotel.
Close promimity to the Nissan Stadium, just a short cab ride or 1/2 mile walk to Lower Broadway area. Offers a nice free breakfast. Promised shuttle but when asked said its not available or not running, called a cab or said we could walk the 1/2 mile over the river to Lower Broadway. for nearly $--- a night was at best a 2 star hotel. Clean ,usable but staff not helpful or friendly
This guest did not leave comments about this hotel.
Location for the price Room was on highway side, very loud. Also smelled like mildew or mold parts of carpet was wet, ceiling above bed must of had previous water damage all night we were worried about it falling on us.
This guest did not leave comments about this hotel.
Assez proche de toutes les choses qui nous intéressaient. Propre. Le petit déjeuner était assez convenable. La chambre était plus grande que ce dont nous avions besoin, même si elle était organisée bizarrement. Ils ont besoin d'un ascenseur de service séparé , même s'ils réservent l'une des trois actuellement en place pour le service seulement. Il y avait un certain nombre de fois où le personnel remplissait les ascenseurs. Également, ils pourraient probablement diminuer l'AC en bas dans les couloirs -- il faisait froid dans les parties communes.
situation privilégiée au centre ville - chambres calmes et confortables - prix corrects pour la situation personnel le soir de ma venue totalement incompétent et débordé (à 3 pourtant...) : 25 mn pour retrouver mon nom dans la base de données des réservations, puis de nouveau 20 mn pour avoir la réponse à une question, puis 30 mn pour, après avoir fait la queue, avoir une carte électronique pour pouvoir ouvrir la chambre (la première ne fonctionnait pas....). accueil gentil mais peu digne du niveau de professionnalisme attendu de l'hôtel.
All in Complimentry Benefits. We booked for two nights and enjoyed our nights and had planned to be in the area for 7 days. We inquired to stay an additional 5 nights and the rates available were up about 25% higher. We ended up booking somwhere else for 5 nights right next door. Still highly recommend staying at hotel if you are haapy with price.
Staff was great, very friendly, Jon was the best. Food was good and the drinks are always nice. Beds were very uncomfortable for me, way to soft and sunk in. Bathroom door doesn't lock refrigerator was tiny compared to other hotels of this kind I have stayed in. At over $200 a night I expected better.
J'avais une opération dans un hôpital à proximité à 5 h du matin. Cet hôtel était bien situé. Quand nous sommes arrivés, nous avons découvert que l'hôtel était en cours de rénovation. Le parking était en désordre, l'enregistrement était situé au deuxième étage, et il y avait des bruits de travaux devant notre fenêtre. J'ai également marché sur une aiguille de couture durant la soirée qui était logée dans la moquette.