Hôtels - Nashville

The staff was super friendly and helpful

No, needs a comfortable smoking area

Met our expectations

Room was fine and location was good

Renovations were being done. Lots of construction around the hotel

Our room wasn't ready to check in and wasn't going to be until 6pm. We had to check in to a smaller room. Our newspaper was not delivered. Had to call twice to get one. The service staff uses the same elevators so we were usually riding with a cleaning g or room service cart on board. After calling ahead to have the car brought around it was not ready for us and no one had even called the valet to request it for us. It had been more that 10 minutes and it was NOT busy. We were not impressed on any level. Clearly poor management. We won't stay again or recommend The Hutton. Too bad as it looked like a great place.

The staff was fabulous!

Everything was perfect.

The atriums were nice to look at but crowded, hot and food prices were way too high.

We paid hundreds to stay including a resort fee through kayak. Then they charged us the resort fee there too. Not to mention they had the audacity to charge us to park, we had to walk really far to a bus, wait for the whole bus to load and drive us 15 min to the hotel where we had to walk thriugh two EMPTY parking lots and around the hotel to get to registration. The room was about what you'd see anywhere (other than the obstructed atrium view) The grout in shower was nasty & tiles are worn & cracked. There was some hunting convention going on and all we heard all day & night were duck calls. NEVER again. Save your hard earned money & stay somewhere relaxing and welcoming.

Gardens all the greenery

Self parking too far

The location was ideal. Overall the hotel was Good.

Hotel seemed to be under miner construction. & face bowl was slightly clogged.

Nice place. Not far from downtown by car.

No.

Hotel is pretty modern. Nice staff.

Great location, clean rooms, good service and great in town shuttle

N/A

Excellent location and extremely helpful front desk. Highly recommended and would definitely stay here again.

Nicely decorated. Great views! Staff were very nice!

This hotel was very nice except for the fact that our room was connected to the room next door and we could hear everything that was said/going on in the room next door. This definitely made us paranoid that they could also hear us. Very frustrating.

The new interior decor

Staff seemed clueless, didn't know the breakfast place in the hotel wasn't open.

Would not stay there again, found hotel to be dirty and outdated.

Bathroom smelled absolutely awful.

Nothing

Had to wait 4 hours after check in time for room to be ready. Staff not friendly. Not clean. Horrible parking. Door locked us outside in freezing conditions key didn't work. Awful stay all around. Avoid this hotel.

The bathroom layout was fairly institutional - wall hung sink with no counters and an awkward shower configuration that made it difficult not to get water everywhere. The price was lower than some of the other hotels in that area, but on previous visits I paid less at hotels east of the city with far better amenities. Since I was only staying 3 nights and not planning to eat in my room, the full size refrigerator and two burner stove weren't of value to me.

The hotel's location is convenient to airport and downtown area. The large flat screen TV in the room was a bonus.

The rooms were clean but dated. Carpet needed to be shampooed. Breakfast area undersized and crowded in morning.

Indoor pool and spa, interior room access

Antique tv's, hot tub didn't work

The rooms are in need of updating. There was a cigarette burn hole in the curtains. The shower curtain liner came out of the curtain rings b/c they were all stretched out. There were marks in the bathroom on the wall near the mirror that looked like scratched wood. There were hairs on the floor in the bathroom right when we got there so I know they weren't ours. There was a scuff on the door jamb near the bold lock. It looked like it had been banged up. On the upside, the staff was friendly and we liked the breakfast. But won't return unless the hotel is updated.

My family stayed at this hotel for a cheerleading competition in town. We chose this hotel away from our team who stayed closer to the convention center. We did this for two reasons 1 being the other hotel had bad reviews and 2 the breakfast offered at Embassy. We did not want to worry about finding good food for my daughter all while getting her ready for her events. We were taking a chance but as it turned out the breakfast was fantastic the food was great . I took advantage of a made to order omelet every morning with fresh fruit and sausage. There was many options as well. After the competition we came back to hotel around 5 pm for a complimentary drink ,like happy hour till 7:30 with snacks.The lobby is very nice with two flat screen tv s plenty of space and very well furnished for comfort .I used the gym it is adequate and clean. The hotel is within walking distance of good food. There is a Mexican place on the corner which was fun and good very busy.italian food two blocks down ...

Staff was super nice. Room was moderate size but fresh and clean. Beds were very comfortable. Overall good value in a town that tends to be fairly expensive for accommodations anywhere near the middle of things. The West End is just a great place to stay. This hotel is sort of on the edge of it but there is a lot in a short walking distance and the hotel offers a free shuttle.

Not a thing to complain about!

Staff were amazingly friendly and helpful--went out of their way to make our anniversary special. The hotel shuttle was a great resource to get around town. Location is convenient to everything and costs half as much as boutique hotels 2 blocks away.

Housekeeping wasnt particularly attentive--our rooms didnt always get completely freshened up from day to day, but it wasnt a huge deal for us.

The location of the hotel was excellent. It is right across the street from Vanderbilt University which was great for morning walks around their campus. The hotel is also within walking distance to some great unique restaurants in Nashville. It is also an easy drive to downtown. The staff was very welcoming and the valet service was quick and professional. Our room was clean and in good shape. Hallways were very quiet at night. We would definitely stay at this hotel again.

It was our anniversary and they quickly bumped us up to a room with a better view for the same rate. They did all they could to accommodate us.

Parking is a bit expensive but hey, that's Nashville for ya

Nothing worked at the breakfast had to cook our own sausage

loved the location

wasn't as clean as i would like and dont think price matched the value of what we got. wish shuttle also ran longer. wouldn't want to stay any longer there than just to sleep.

Great location at a decent value

Dont expect anything great it was just alright. Very close to everything, we walked pretty much everywhere.

This place was great! It was about a 10 minute walk from downtown, but well worth it! It sits on a nice little strip and backs up to amazing local resturants! It was a breath of fresh air to eat at a more local resturant and enjoy a quiter side of Nashville while still being within walking distance to Broadway.