Baymont by Wyndham Nashville

It was clean enough.

There was illegal drug activity which made me feel unsafe. The front desk required us to show identification for my partner's service dog which is against the law according to the Americans with Disabilities Act. The bed was not very comfortable.

Bed

Need to address standing water when taking a shower. Locking system on door take three to four times to unlock

Booked wrong

Was booked into a smoking handicapped room. We do not smoke nor are we handicapped. When I discovered the error, I asked to be changed to another room. I was told the hotel was full and no other rooms were available. I left without staying in the room and went to a hotel down the street. When I informed them I was leaving, I asked for a refund. I was told there was no manager on duty and no refund was possible. I was told to call 2 days later to talk to a manager to see if a refund was even possible.