Points positifs : The staff who took car back had excellent customer service
Points négatifs : The person who we first got car from was not very knowledgeable
Points positifs : Staff performed like clockwork in difficult conditions.
Points négatifs : Without an indoor office, some kind of out door awning would have helped.
Points positifs : they were nice and efficient
Points négatifs : I scheduled the pickup for 12 but that’s the time they closed so everything was incredibly rushed, causing us to miss an issue with the bumper that they then tried to charge us for that issue at drop off. Incredibly frustrating.
Points positifs : Staff was friendly, pick up and drop off were easy and felt safe. Very communicative!
Points négatifs : Drop off times were very limited and difficult to work around for my schedule
Points positifs : I was unknowingly given a car with a sheet of metal hanging off the bottom of the car. It was really annoying and I was worried it set off sparks. I went to the nearest Enterprise rental and they were able to help me out and get a different car. It was a fuel efficient Toyota Camery which was perfect. I really appreciated that they were able to help me out.
Points négatifs : When I initially went to get a different car or get assistance because the piece of metal was hanging off the first car 15 minutes after I picked it up. They at first said they couldn’t do anything about it and that I would either have to pay a damage fee because they thought it was my fault the car had problems. They also told me to drive it back to Portland and talk to the people where I picked it up. I immediately started crying because they couldn’t help me and we’re going to make me waste all this time with this broken car on my vacation. But then they changed their minds and decided to help me and got me a different car. I guess I wish they would have been able to help me right away and I wish they would have believed me that the car came like this.
Points positifs : The staff were very friendly and helpful and took their time explaining, and let me look over the car prior to.
Points négatifs : The price was a little high. Otherwise, it was excellent!
Points positifs : Kyle provided excellent service. Picking up my car and getting all the necessary paperwork handled was seamless. Kyle was professional but also very friendly and great to talk to. I was very impressed.
Points négatifs : N/A
Points positifs : The staff was very friendly, professional, and extremely knowledgeable about the vehicles.
Points négatifs : I would not change a thing.
Points positifs : Airport staff are wonderful. Pick up and drop off were great.
Points négatifs : Car looked clean, but I did notice a lot of crumbs and dust between seat and center area which was disappointing. Would be nice if a detail vacuum were used. Also, front seats were stained. For the money, it would be nice to have it cleaner.
Points positifs : Staff were very helpful. I had a last minute change and they easily accommodated my needs. The car was perfect, premium at a reasonable price.
Chez Enterprise, une voiture de location à Portland coûte en moyenne 42 € par jour.
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Portland.
Enterprise possède 12 succursales à Portland. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.