Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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9,2
Points positifs : Friendly staff, easy check out, great shuttle drivers
Points négatifs : Rates are too high
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9,6
Points positifs : Ability to pick vehicle
Points négatifs : Wish the lot was at the airport like the other rental companies instead of offsite
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4,4
Points négatifs : We wanted to charge our vehicle to the corporate credit card, as this was a business trip, and the person at the desk was friendly but refused. (We were perfectly willing to give a personal credit card for the driver for them to keep on record, we just didn't want it charged.)
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9,6
Points positifs : It was quick and easy pickup and drop off. Vehicle was clean.
Points négatifs : The customer service I received when arriving. The lady I dealt with was nice when I arrived, but too pushy with wanting me to pay daily insurance and turned more rude by the time I left.
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7,2
Points négatifs : Drop off was a mess. Their paperwork didnt match the car, and we are still having problems as they think we never returned it, because the car we returned didnt match the paperwork
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10,0
Points positifs : Yes
Points négatifs : Having a human present at the airport would have been more convenient instead of wasting time trying to figure out the kiosk after pre-registering online
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10,0
Points positifs : The manager Kyle went above and beyond to make sure our needs where met! Thank you so much!
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2,0
Points négatifs : booked the wrong city on accident. I contacted them within 10 min of making the reservation(couldn't find help from kayak). Alamo said I had to contact priceline, why? i booked thru you. whatever, I spent hours trying to get the reservation changed. never was able to!! won't use either ever again
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9,6
Portland airport office is easy and efficient
Points positifs : Friendly, helpful staff, they made everything easy and enjoyable
Points négatifs : No criticism
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10,0
Points négatifs : Good
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2,4
Was charged twice
Points positifs : I liked that the car did not break down.
Points négatifs : I showed up to my car rental an hour early, and they mentioned they already gave my car away to someone else. They charged me again even though I payed through kayak. The car had a lot of stains on the seats of the car. Picking up the car took about over an hour to do. It has been two weeks since the rental date and I have still not been refunded the second charge. I will not be renting with Alamo again
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10,0
Great Experience
Points positifs : Great customer service. Nice cars available!
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9,2
Points positifs : Friendly staff, easy check out, great shuttle drivers
Points négatifs : Rates are too high
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9,6
Points positifs : Ability to pick vehicle
Points négatifs : Wish the lot was at the airport like the other rental companies instead of offsite
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9,6
Points positifs : It was quick and easy pickup and drop off. Vehicle was clean.
Points négatifs : The customer service I received when arriving. The lady I dealt with was nice when I arrived, but too pushy with wanting me to pay daily insurance and turned more rude by the time I left.
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10,0
Points positifs : Yes
Points négatifs : Having a human present at the airport would have been more convenient instead of wasting time trying to figure out the kiosk after pre-registering online
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10,0
Points positifs : The manager Kyle went above and beyond to make sure our needs where met! Thank you so much!
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9,6
Portland airport office is easy and efficient
Points positifs : Friendly, helpful staff, they made everything easy and enjoyable
Points négatifs : No criticism
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10,0
Points négatifs : Good
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10,0
Great Experience
Points positifs : Great customer service. Nice cars available!
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4,4
Points négatifs : We wanted to charge our vehicle to the corporate credit card, as this was a business trip, and the person at the desk was friendly but refused. (We were perfectly willing to give a personal credit card for the driver for them to keep on record, we just didn't want it charged.)
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2,0
Points négatifs : booked the wrong city on accident. I contacted them within 10 min of making the reservation(couldn't find help from kayak). Alamo said I had to contact priceline, why? i booked thru you. whatever, I spent hours trying to get the reservation changed. never was able to!! won't use either ever again
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2,4
Was charged twice
Points positifs : I liked that the car did not break down.
Points négatifs : I showed up to my car rental an hour early, and they mentioned they already gave my car away to someone else. They charged me again even though I payed through kayak. The car had a lot of stains on the seats of the car. Picking up the car took about over an hour to do. It has been two weeks since the rental date and I have still not been refunded the second charge. I will not be renting with Alamo again
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