Points négatifs : Had some difficulty with the technology but resolved by changing cars.
Points négatifs : The inside of car seemed relatively dirty, which made us question cleaning measures for safety
Points négatifs : I was able to pay for my rental online. The money was paid out of my account before I went to pick up the car, when I went to pick up the car, I was told I could not because I didn't have a major credit card, even though I had already paid online. Most disappointing experience ever. Being able to pay online and not being able to pick up your rental needs to be fixed!
Points positifs : Staff was friendly and the paperwork process was quick. The agent even walked with me to the car and made sure everything was in order/ looked great before letting me drive away.
Points négatifs : The rental counter could have used another person behind the counter as a long line started forming. I had to wait at least 30 mins before my turn up to the counter.
Points positifs : A staff called me to explain that no car was available
Points négatifs : Hertz let me reserve a car at the PDX airport for the Labor Day weekend, confirming the reservation a couple of days ahead of time. Shortly before arrival at the airport, they called me to say that they did NOT have a car, and that the reservation was able to be made due to a "glitch" in their system.
Points positifs : Pickup was for 5pm. Arrived at 5:02pm and location was closed. Received no help from Kayak on trying to figure out alternative solutions.
Points positifs : No the place we rented from is no longer in business. And yet you still took our money and sent us to that location. Apparently our time and money is worthless? We had to uber to a second hertz and have them rent us a car.
Points négatifs : actually rent cars from locations that still exist. Despicable business practice.
Points positifs : Staff was friendly and helpful. The van handled well and did better than expected on fuel usage. Would use again if needed.
Points négatifs : We didn't do a walk around on the cargo van... the back door handle didn't work. So was given a different van, I don't believe it was cleaned out from last use properly.
Points positifs : The staff in Portland was very friendly, informative and helpful. When I got to my drop off location the process inside the office was pretty speedy.
Points négatifs : The pickup and drop off times were both 7 AM. In Portland their office wasn't even technically open until 8 AM, and if the woman working there wasn't kind enough to help me while she was still setting up for the day I likely would have had to wait an hour to get the car. Also it was at the airport and because I had a second driver, she had to pay to park to sign and we weren't informed until after that there was a lot we could have used for car rentals and avoided the parking fee for the original garage (seems like something that should be offered FYI when there's helpful location-specific information) we payed a handful of dollars to park for 7 minutes so she could come in and sign. On the drop off, the location specified in Chicago literally doesn't even exist anymore, I was low on gas (paid for the fill in advance) and was driving around downtown in circles trying to find this place before I went into the hotel they used to be located in, asked and opted to see if I could drop at a different location. Had i known one, that this location was closed and two, that I could have dropped it at a different location I could have avoided that stress and time loss, as well as sought a drop off location at least five miles closer to my home.
Points positifs : Staff was helpful and efficient.
Points négatifs : Car rental was cancelled without notice (Still not sure how this happened)
Points négatifs : Turns out Hertz won't rent you a car if you don't have either a credit card or a return flight ticket in hand. I was on a one-way flight, and I have a debit card backed by VISA that can be used as a credit card for literally everything else, but their computer system wouldn't accept it. Fortunately Avis was willing to rent me a car instead!
Chez Hertz, une voiture de location à Portland coûte en moyenne 50 € par jour.
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Portland.
Hertz possède 5 succursales à Portland. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.