Points négatifs : I was overcharged! Not sure who is at fault but I will not be using that 3rd party service again.
Points négatifs : We didn't appreciate wgeb you rent a car online you're not told that this company is away from the airport. That makes a big difference. We canceled our rental.
Points négatifs : Our rental was non-cancelable under any circumstances. Apparently even Covid travel restrictions!
Points positifs : We waited for a very long time for the airport shuttle and finally had to Uber to the off-site location. When we got there we complained about the wait and were told it was our fault because the shuttle only comes when you request (we were never told this ) it at the Information desk at the airport. Well, we went to the Information Desk and found it unmanned!!! We tried to call Thrifty but only got a recorded message. The van we rented was clean and ready once we finally got there but our level of frustration was high.
Points négatifs : If your pick up van is not going to circle the airport regularly then LET PEOPLE KNOW and provide a phone number that actually goes to the pick up location. Very frustrating!!! Will not rent from them again.
Points positifs : NOTHING, beside the car was
Points négatifs : Given me the car we ordered and payed for.. We order a Nissan Rogue and got a Nissan Kicks. Could barely fit in.
Points positifs : The process was fairly efficient and we received our car in a timely manner
Points négatifs : I had reserved a full size SUV and received what I consider to be a mid size...that was not expected or appreciated.
Points positifs : The staff was friendly and expedient. Pickup and drop off were super quick and easy.
Points négatifs : I wish I had known while booking that whoever booked the rental would be the only driver unless we paid a fee. I ended up driving the whole time and I would have preferred my husband to be the driver but I wasn't able to add him without paying an additional $13 per day.
Points positifs : the drop off was easy--
Points négatifs : the car wasn't what was shown in the photos-- it also had 'hertz' logos all over it so i paid to drive a marketing campaign-- the price went up upon pickup due to a 'mandatory insurance', i was directed to the wrong car initially and had to go back inside to say this key does not unlock this car.
Points positifs : Easy experience traveling to and from airport. All staff were helpful and nice. Car was ready and clean.
Points positifs : Staff was extremely helpful. I rented a van and wanted all the chairs folded down which they did for me.
Points négatifs : Nothing.
Points négatifs : We were unexpectedly charged for dropping the car off a day early. We didn’t know about the charge until we were emailed our receipt after dropping the car.
Points positifs : I never picked up the vehicle. My trip was canceled because of restrictions due to the Corona virus. I tried to contact customer service to request a credit and no one responded to my email. I couldn't get anyone on the phone. The customer service is woefully inadequate.
Points négatifs : Respond to my email request for a credit for a future car rental. My inability to pick-up the vehicle was totally out of my control. If I can't receive a credit, I plan to never rent through Kayak or Thrifty again. I will also tell all my friends not to rent with you in the future.
Chez Thrifty, une voiture de location à Portland coûte en moyenne 33 € par jour.
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Thrifty à Portland.
Thrifty possède 1 succursale à Portland. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.