Avis des clients
Note globale
8,2
Excellent
Basé sur 262 avis
Propreté
8,2
Confort
8,3
Prise en charge/retour
8,1
Rapport qualité/prix
8,2
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Commentaires récents
Avis des clients
84
21
12
3
22
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8,4
Points positifs : Staff super friendly.
avis de
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2,0
Points positifs : N/A
Points négatifs : There were no cars available when we went to pick up on time. This is more of a Kayak/Computer issue. Enterprise says this happens all the time with same day reservations.
avis de
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2,0
Points positifs : Nothing
Points négatifs : Everything, I didn’t get the car in first place, because the company is greedy
avis de
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8,4
Points négatifs : It was great and easy process
avis de
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4,0
Points positifs : Staff was friendly.
Points négatifs : The wait time, it had taken 30 minutes to get vehicle after checkout from counter. Vehicle asked was not available.
avis de
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10,0
Points positifs : The staff was incredibly patient even though we were all standing in 100 plus degree heat!. We had pre booked so the actual rental was very easy
Points négatifs : I asked for a ride home when I returned the rental. Angel, the driver was very polite and friendly. The only issue was that due to the COVID, I had to sit in the very back seat of a rather large van that had all back seats removed except the rear one. I had to partially crawl in the van to get to it! I'm in pretty good shape for 70 years old but that was a challenge!
avis de
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8,8
Points positifs : Drop off was a challenge. Original drop off location was closed so had to look for another one. Other then that was good and fast.
Points négatifs : Drop off location should have been updated as closed.
avis de
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9,2
Points positifs : Staff was great, vehicle was great, process was pretty good outside of the caveat of the requiring a credit card rule due to airport.
Points négatifs : Transparency or warning about needing a credit card to hold the vehicle.
avis de
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8,0
Points positifs : yes just short staffed because of pandemic
Points négatifs : find a cure to pamdemic
avis de
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4,0
Points négatifs : It would be nice to get a little bit better car you get the worst one when you pick suppliers choice
avis de
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10,0
Points positifs : I appreciated that the staff all wore masks, that the location was clean and that they took social distancing seriously. It felt safe to be inside and interact with the staff.
Points négatifs : Couldn't say. I had an excellent experience
avis de
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6,0
Points positifs : Location
Points négatifs : My car was not available, so I was given a car that was just returned. It smelled like cigarettes and an unshowered old man.
avis de
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