Réservez une voiture de location chez Enterprise à Tucson

Points positifs : The staff was great. Pick up and drop off was easy

Points négatifs : The front of the van was clean the rear of the vehicle was not clean. the rear driver side tire was bad (constant leak).

Points négatifs : Had to walk all over the airport to find an open rental car desk and no cars were available when I tried to pickup

Points positifs : No one wanted to help me out ,i made a reservation because my flight was canceled and they did not want to give me a car because i was taking it to texas so they proceeded to help evry other customers with cars and then they made me wait longer for cars to come in and they had plenty of cars ,horrible experience i will not be coming back due to this and when i tried to call the branch i couldnt get ahold of no one to nake a change

Points positifs : Car was maintained. No issues there.

Points négatifs : I arrived at 9:30PM'ish local time and the counter was closed. A Hertz agent mentioned that I can find the office people outside in the parking lot (Temperature around 40F). I didn't find anyone at the Enterprise booth, it was closed! I stumbled over the entire rental car parking lot and found an open booth. The Enterprise people happened to be there with other car rental agencies. I had to pay extra for a smaller car. Which I found ridiculous.

Points positifs : The staff was friendly and efficient

Points négatifs : I had rented a compact SUV and received a stripped down bare necessity Hyundai which did not even fit 2 suitcases in the back. We drove it fir 2 days, but it was not comfortable and gave my husband a sore back. We drive it back to Enterprise to get a better car. Was charged $11 more per day, but at least the ride was comfortable. I do not know why they have the other car part of their fleet. Disappointing!