Avis des clients
Note globale
8,6
Excellent
Basé sur 26 avis
Propreté
8,6
Confort
8,8
Prise en charge/retour
8,6
Rapport qualité/prix
8,6
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Commentaires récents
Avis des clients
12
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2
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6,0
Points positifs : Easy pick up and drop off
Points négatifs : I informed Enterprise about the car having a colony of ants that made their way inside the vehicle the entire three hour drive to our destination and I was told that it happens if the car is sitting out for long or not being rented.. They said it’s happened before so I question why this would happen again.. If this wasn’t the first time, they should have thoroughly inspected the car before renting it. Also, I mentioned that my friend had a minor allergy to cat fur because every time she got in the car, she would start sneezing and her eyes reddened. Thankfully she was mildly allergic so we were able to get some allergy medicine but it just made me question their overall inspection and cleaning process with their vehicles. The car itself kept glitching on us and kept showing an error message about a sd card being removed. We tried calling them about it but the automated message would say they were closed when their website said they were open. It was bothering to be asked what we wanted from them to make up for the inconveniences... We only wanted a car that wasn’t infested by ants and was thoroughly cleaned and inspected before renting out to people.
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2,8
Points positifs : Nothing
Points négatifs : They were not clear about my days after being upgraded and then over charged me for keeping the car too long when I was told I’d have a the car for a full week
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10,0
Points positifs : Awesome staff in Ventura.
Points négatifs : Honestly the only thing that could ha e been better had nothing to do with the branch, only the malfunctioning vehicle which is not their fault.
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10,0
Points positifs : Loved the upgrade
Points négatifs : Nothing
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10,0
Super Easy And Quick
Points positifs : Easy to pick up, easy to drop off, expedience is key!
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9,2
Points positifs : Easy pick up and drop off.
Points négatifs : Does not accept the insurance offered through the 3rd party websites (ALLIANZ) had to call and get a refund and purchase it through them. Theirs was more expensive.
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2,0
Smokey Car
Points positifs : That they gave me a discount
Points négatifs : That I didn’t get the car type I signed up for and that the car smelt like smoke.
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3,6
Tried to scam us by charging us insurance we didn't agree to
Points négatifs : When dropping off the car, they claimed we bought insurance which would have made our bill double of the original price. We refused to pay it and had to go back and find our contract and once we returned with the contract they corrected the price. It felt like they were trying to scam us. Luckily we kept the contract we signed at the pickup location.
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9,6
Frontier truck rental
Points positifs : The service. The vehicle. The employees
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10,0
Very quick
Points positifs : Drop off was so simple, l left the car running, the attendant scanned the cars something, walked around it, and it was done!
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10,0
Excellent staff
Points positifs : Best experience at the Office on Victoria in Ventura, CA. They were friendly, accommodating, ready to assist. Easy check in and out.
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10,0
Thumbs up
Points positifs : Friendly, accommodating , no long waits
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