Avis des clients
Note globale
7,5
Bien
Basé sur 23 avis
Propreté
7,6
Confort
7,8
Prise en charge/retour
6,9
Rapport qualité/prix
7,4
Passer directement au contenu principal
Plus
Commentaires récents
Avis des clients
7
1
3
1
2
-
2,0
Points positifs : They didn't have a car for me and I was screwed.
Points négatifs : I will never use them again.
avis de
-
2,8
Points négatifs : Guy was rude, the car promised was not what was being offered to me. When I asked for another vehicle he gave attitude. Car was dirty and had an odor. They did not offer a replacement. Guy was on a personal call during transaction. Had rude comments made during drop off.
avis de
-
10,0
Points positifs : yes
avis de
-
9,2
Points positifs : drop off at after hours at SBA was very easy.
Points négatifs : I had to wait quite a bit to pick up the car even though there was no other customers in line.
avis de
-
2,0
Points négatifs : Car was not available. Car was dirty, staff were lazy and unhelpful, have not received deposit.
avis de
-
5,6
Points positifs : reliable car, fast service
Points négatifs : our rental price increased from $200 to $300, paid double for insurance (makes NO sense!! Especially paying $50 extra per day!) and didnt even understand this was happening until it was too late.
avis de
-
7,6
Pick up time
Points négatifs : I was given the choice of 6pm for pick up and Hertz closes at 6pm. I was rushed through and communication was not clear with the agent. I did not get to look through the rental before I received it to make note of any flaws int he car so I wouldn't be charged. It would be beneficial to note that the facility closes at 6 and to go earlier for good service. Otherwise, everything was good.
avis de
-
8,4
Points positifs : Friendly staff in Ventura, who also drove me to my office!
avis de
-
4,4
Make sure the rental location will be open at your
Points positifs : The price I was initially given
avis de
-
10,0
Good standard car rental
Points positifs : Clean car. Appreciated that it came with unlimited miles - I did a lot of traveling to different National Parks. Extended my time with the car by a couple of days and they were willing to give me the same low rate no problem. Quick and easy!
Points négatifs : First car had oil and check engine light come on after a few days. Everything seemed fine (checked oil, etc.) but didn't want to worry about it so I brought it back to Hertz - they swapped it for a different car no worries.
avis de
-
10,0
Hertz does it again!!!!
Points positifs : Thank you for being the affordable company. I was able to drive and help my elderly friends in Washington and take my Moki with me. It turned into a beautiful autumn drive back to Calif.
avis de
-
4,8
Personnel at the Hertz car rental in Ventura no so
Points positifs : Just to be clear, the ratings above aren't on the wonderful car we rented while in Colorado but on the personnel at the Ventura Hertz car rental agency when returning the car.
Points négatifs : When it was time to return the rental car to the local Ventura Hertz Company, we filled the tank first and the gauge indicated that the tank was full. The counter person looked over the car for any damage (didn't find any) and then said we didn't return the car with a full tank. I showed her our gas receipt and she still doubted us. We felt as if she thought we were lying! Very uncomfortable and, of course, the more one tries to convince someone of their innocence, the more that someone doubts. Other than that, Hertz did good by us because of Kayak.com
avis de