Points positifs : Staff was accommodating.
Points négatifs : I only got a 80 refund to my account when the deposit was 150 but the deposit isn't listed anywhere on the receipt.
Points négatifs : Clean car nice car
Points positifs : changed advertise insurance from 11 online to 17 at office
Points négatifs : i felt that there was a bait and switch
Points positifs : Staff was friendly
Points négatifs : More staff
Points positifs : Fairly quick check-in process and on the road.
Points négatifs : Our rental vehicle was a little on the abused side (rock chip on windshield right in drivers view, broken handle passenger door, dent on hood), but overall I can’t complain about the price.
Points positifs : Car drop off was easy.
Points négatifs : Check in process took a long time with only one person working the counter. The car I was given had several maintenance issues and warning lights that appeared during my trip.
Points positifs : The drop off was the easiest I have ever experienced....anywhere.
The staff was very friendly(I only had interactions with one person at drop off but she was great).
Points négatifs : The time it took to actually get the car when I rented it. It was very time consuming(not sure why but seemed as if the person in charge of helping me was preoccupied with other things).
Points négatifs : Checking in is not automated enough.
Points négatifs : Pick up took 1:5 hours and only had one person at the counter. Staff the appropriate labor.
Points positifs : The attendant that handled my paperwork was nice. Even though she tried to pull the “we can fill up the tank for you for less” scam before I asked her to clarify if they charge for the entire tank no matter what level it is at. I’m guessing she is required to try to trick people like that as part of her job.
Points négatifs : Literally everything else. I brought the car back after 4 hours and am now trying to get my money back for the remainder of the time. It was unsafe for me and my 3 kids to be driving in.
Points négatifs : Don’t bury the $500 deposit in the fine print. Be able to take 2 credit cards for one transaction. Be flexible on the deposit...would it have killed you to take $490 instead of $500??? Have a manager that can actually work with customer instead of just sitting there not helping. Not saying anything. Horrible experience. Went to enterprise down the street and got my car with only $200 deposit. They bent over backward to make sure I was happy. The actually answered their phone and were friendly and upbeat. Fox needs to improve their customer service. Very poor.
Points positifs : Yes. Drop off was really easy. Staff was very friendly.
Points négatifs : Buildings signs are older and crooked. Bathroom was not working. Line was too long. Building seemed older and not very comfortable.
|lundi||05:00 - 23:30|
|mardi||05:00 - 23:30|
|mercredi||05:00 - 23:30|
|jeudi||05:00 - 23:30|
|Vendredi||05:00 - 23:30|
|samedi||05:00 - 23:30|
|dimanche||05:00 - 23:30|
Intermédiaire (Toyota Corolla ou similaire) est la catégorie de voiture la plus réservée chez Fox à Costa Mesa.
Fox possède 1 succursale à Costa Mesa. Consultez notre carte des succursales Fox pour trouver celle qui vous convient le mieux.
Non (selon nos données)