Wellness Hotel Harrachovka

The staff - waiter and waitress - in the restaurant was very nice. (Unfortunately leaving this week)

It does not offer 4 star level of service, Difficult to find the hotel.

Our bathroom needed refurbishment, however other rooms seemed fine.

the weather

1. they promissed free WI FI . there was not wi fi available in the room. if I knew that I would not come to this hotel.2. The asked me, at the check out , to pay for room service that was orderred by another room but they forgot to give the other room the bill so they changed the room nomber and forgerred signature. when asked they appologized, but if did not look good on the bill I could pay for it. 3. one of the rooms given for full price was unheated ( its february in high mountains-sky holiday) and under roof so the free space was very small ( for midgets). did not receive any compensation for those irregularities.

Location was good, after I found the hotel, it was a bit challenging.

In general it was bad, spa&welness hotel I wait to get sauna but I cannot. Beforehand reservation was needed, unfortunately it was not mentioned in the information. Partly it was difficult to manage with English.

location was ok

the impossible shower and toilet in rooms 401/402 in which you could not stay straight