Points positifs : Pick up and drop were easy
Points négatifs : The cars paint was terrible and the interior glass was filthy. Also smelled of smoke and had cigarette burns in the drivers seat
Points positifs : When we arrived there was no one at the counter. After waiting ten minutes, the agent came and was downright rude. Although we had booked the car in advance she claimed there were no cars on the lot for us to take. We were left stranded without transportation. I was highly disappointed at how we were treated and would not recomend using them. Additionally, I had purchased an insurance policy with the car and only the car rental was canceled not the insurace I booked. I would like a refund for my insurance.
Points négatifs : Don’t use them you will be disapointed
Points positifs : The drop off was super easy. Excellent customer service.
Points négatifs : I was completely satisfied with Kayak and Hertz.
Points positifs : I see To checking Out
Points négatifs : They need more people to work but I waiting two hours to get a car
Points positifs : Car worked for what we needed
Points négatifs : Didn't really know about extra 200$ hold. Prepaid ahead and didn't plan for it
Points positifs : Beautiful vehicle and rode like a charm!
Points positifs :
Both the check in and the rental return were super easy and efficient.
Points négatifs : Can't think of anything.
Points positifs : The staff was very helpful. The car was clean and easy to drive.
Points négatifs : drop off was a little stressful. We returned the car very early and didn't immediately see the attendant. We spent 5 minutes looking around for a drop box for our keys and mileage/gas info. The sign of how to drop off the car should have been at the front of the car return section.
Points positifs : Staff was helpful and I had plenty of inventory to select amongst
Points négatifs : Offered an upgrade of vehicle gratis since there was so much inventory....Just kidding you guys did a fine job on this trip.
Points positifs : Glitch getting correct car. Quick dropoff
Points positifs : Quick check in
Points négatifs : The car was dirty. Didn't look like it had been cleaned out at all. Found wrappers and a plastic cup in it. It was also dirty inside.
Points positifs : Good service.
Points négatifs : No, all was good.
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Baltimore.
Hertz possède 3 succursales à Baltimore. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.