Réservez une voiture de location chez Hertz à Baltimore

Points positifs : Absolutely nothinf

Points négatifs : Everything. They didn’t have cars again to rent out and they were not nice about it. It was a real shame.

Points positifs : Not much.

Points négatifs : The location was incredibly understaffed. I waited over an hour to get my car because they only had one person working for multiple rental agencies. When I got the car, it had a large gash in the front tire and had to be replaced. All told, it took 2 hours to get the car. Hertz needs to staff their locations with an appropriate amount of people to service the number of customers they get.

Points positifs : Convenient shuttle, but that is about it.

Points négatifs : Car was not available. 4.5 hour wait at 1am in the morning with a family waiting

Points positifs : I liked the attendant, Natlin.

Points négatifs : Everything else was awful! The rental was extremely dirty and due to the lack of cleanliness I stuck my finger in someone’s leftover food during a pandemic.

Points positifs : The people are very friendly.

Points négatifs : I had to wait over one hour forty minutes them to get the car. Which made me three hours late for work.

Points positifs : Pick up and drop were easy

Points négatifs : The cars paint was terrible and the interior glass was filthy. Also smelled of smoke and had cigarette burns in the drivers seat

Points positifs : When we arrived there was no one at the counter. After waiting ten minutes, the agent came and was downright rude. Although we had booked the car in advance she claimed there were no cars on the lot for us to take. We were left stranded without transportation. I was highly disappointed at how we were treated and would not recomend using them. Additionally, I had purchased an insurance policy with the car and only the car rental was canceled not the insurace I booked. I would like a refund for my insurance.

Points négatifs : Don’t use them you will be disapointed