The room was very comfortable, filled with every thing a traveler would need. It is in a great location!! And the staff was so helpful.. loved it.
It was in Fells Point and close to Inner Harbor. The hotel has a quaint aura about it. The water was nearby. The Hotel was difficult to find for 1st timers there and the parking was very difficult. Most parking was taken up in the evening and hotel patrons had to park away and in areas that were not seemingly safe. Breakfast buffet was not replenished in a timely manner although servers were attentive to customers.
I have stayed a number of previous times, so I knew what to expect. New mele restaurant and Tapas restaurant seemed nice, although we did not eat there this visit. I like the old photographs that decorate the corridors and common areas. Hotel's location is excellent for Baltimore visits. No major complaints. a part of the carpet in our room had been shampooed prior to our arrival. It was still wet and the room therefore smelled musty. There was no coffee maker in the room, although there was a coffee set-up. I let the desk know that it had disappeared.
It is asking too high a price for a very basic room. There is no breakfast, and two person staff who were responsible for reception, bellman, security, and all the other needs. It is asking too high a price for a very basic room. There is no breakfast, and two person staff who were responsible for reception, bellman, security, and all the other needs.
Baltimore had 30+ inches of snow the weekend that I spent at the Admiral Fell Inn, and the hotel was fully booked. The staff was fabulous ensuring that the guests had everything that was needed. In addition, the location of the Inn at Fells Point couldn't have been better - lots of restaurants and bars within easy walking distance. When the airport re-opened and I was able to get a flight home, the Admiral Fell had cab drivers on call with experience driving in snow to get me to the airport. What could have been a really horrible weekend ended up being a lot of fun. I will definitely stay at the Admiral Fell Inn on future visits to Baltimore.
the staff was very friendly, and there were many restaurants nearby to go to. it was nice they had valet parking. the bed was gorgeous they charged me for three nights, and i had to point out to them that i only stayed two nights.
spacious room when I arrived @ 2:30 AM, I was let in by a police officer and there was nobody that showed up to check me in for ~ 15 minutes. I had no clue what to do.
The hotel staff was very, very accomodating. The Gadiva chocolates were stale.
The beds were cool and the internet worked. Not worth the money. Made me miss motel 6. the room was 200$ and I got 2 double beds although I asked fro queen bed. The parking cost some 40$ a day! There is no swimming pool. It takes 15 minutes for the hot water in the shower to appear. When I switched the next night to a room with a king size bed I didn't get refrigerator, apparently there is a trade off... The restroom were uncomfortable too.
the room was comfortable and clean and in the area we wanted
Bel hôtel dans ma nouvelle ville préférée. Accès facile aux transports en commun, mais nous sommes allés presque partout à pied ... y compris Inner Harbor. Les logements étaient fantastiques, et le personnel était serviable.
Bon hôtel, bien situé Les chambres étaient confortables et bien équipée Le lit était très confortable Le personnel était sympa Bruyant, on pouvait entendre les sirènes tout au long de la nuit
Tout était super. Beaucoup d'espace. Beau design. Les lits étaient très confortables. Le personnel est sympathique. Emplacement pratique. La prochaine fois que j'irai à Baltimore, je reviendrai ici. Service voiturier était $31 + taxes & pourboire par nuit. La machine à glace sur le 6ème étage a besoin d'être remplacée.
Gave us the wrong room but charged us for the other one. Terrible customer service!
Exceptional quality suite Beautfiul furnishings Impeccable front desk and staff service Not as close to the inner harbor as advertised
Staff was accommodating, polite, professional. Rooms were spacious and comfortable. I would absolutely stay here again and highly recommend it.
Great breakfast, close proximity to the inner harbor AC didn't work very well, and the tv in the room was strangely placed where you couldn't watch it from the couch or bed
Complimentary drinks, great breakfast, staff was excellent People smoking outside the door, is disgusting
Stay was FAB - U - LOUS! I had read other reviews and would agree. Clean, spacious rooms. Cable plus. nice towels. Food from restaurant was good. Polite, speedy check-in and out. Gym was current. Slept so good, I missed the breakfast. I heard it was great too. Only suggestion, would be wifi included.
Good breakfast, suites are spacious and not that expensive.
The bed, the kitchenette, the temperature control, the quiet; the breakfast buffet, the staff.
My overall experience was okay but the parking was confusing. I would've liked for my parking to be free for staying with the hotel, especially because the rooms are pricy. I stayed at the Embassy in Philly and for $50 more I had a balcony, an extra bed and a larger living room area. I think this place is only valuable because of the location. I was able to walk to the lounge my boyfriend and I went to so that was great, was only seven minutes from our destination. There's not many late night food options though, we ended up driving to IHOP around 1 a.m. and it was a 20 minute drive.
Le personnel avait une attitude merveilleuse et était très attentif aux besoins des clients. La salle de remise en forme était super; le petit déjeuner sous forme de buffet était un bon rapport qualité-prix. L'hôtel est situé dans le port intérieur. Le Keurig dans la chambre fonctionnait. C'était un agréable séjour Certains meubles était assez vieux, mais je n'ai vraiment pas besoin de rien d'extraordinaire pour mettre mes vêtements.
View was great of the city. The staff were very friendly and helpful. Would definitely stay and recommend to my friends and family.
Since the hotel was so big it was very impersonal so I guess that is what you get for a large hotel. The service was Omni the certainly not incredible.
I liked the closeness to downtown activities and the view from our window was amazing. Beautiful baseball stadium was an awesome site while exercising. We just got back from a long walk and sat down in the lobby and was confronted with a panhandler. I was having a hard time being confronted at every turn outside the hotel but to have someone begging for money inside the hotel was a bit unnerving also the parking is an extra $30 a night. It was very noisy both nights and no towels in the pool area Be sure you don't want to cancel because it is not refundable. We tried cancelling the second night but would have been charged anyway so we stayed.
The location was great, right next to Camden Yards to see the Orioles baseball game. Hotel reservation could not be found and they were not helpful. Our room was not cleaned until 3 pm and we needed towels. The indoor pool was cold, not heated and was so cloudy and dirty you could not see in it!!! Coffee shop/restaurant had long lines.
On a business trip - checked in at 2pm and because check-in wasn't for a bit, front desk helped me out. "Upgraded" me to an amazing suitt overlooking Camden yards. It was a rainy cold night, and the orioles were not in town. I can appreciate upgrading someone when neither of the above were factors. The room (667) had great views and hangout areas, BUT NO BED!!! WAS RELEGATED TO A PULL OUT COUCH DESPITE PAYING TOP DOLLAR!!
This hotel has lost its glamour. The hallways are musty and the furnishins are is worn. It lacks character. The best thing about its hotel is it's central location to the inner harbor and friendly staff. Musty smells Worn furnishings Dusty room
Stayed there as we had come in town for an Orioles game. The hotel is across the street from Camden Yards and the gym has an awesome view of the park. Overall nice facilities and upscale feel. It's also a block from the Light Rail station so getting there from BWI is very inexpensive ($1.70) although parking was $35.00 a night of you drove. Some normal amenities were missing, no breakfast although a Coffee Bean is in the lobby. Charged a fee to use things like the conference room and the business center has the computers set up so the sun is at your back and difficult to read the screen.
We traveled here for a one night trip to attend an Oriole's game. The ball park is immediately next to the ball park and you can actually see the park from most of the rooms. It's also abuts the convention center in addition to having its own meeting space. Would be an excellent place for a conference or to stay for an event at the convention center. The coffee bean and tea leaf was excellent and the room was clean enough and pretty comfortable. Really wanted to use the pool with our baby but it was incredibly cold. That was a big bummer. Also didn't know it was pet friendly and we had a dog that was pretty unhappy near us.
The location was convenient. The staff was rude. It took 3 hours to "find" my reservation, it was dusty, dirty, hairy, ac unit wouldn't work and extremely overpriced. At 8 in the morning a woman who worked there put her ear to our door waking us all up tapping and when I opened the door she said she was just checking to see if we were all there. Checkout was at noon.
My room over look at Camden yards as does the executive lounge Mattress needed to be replaced, digital key did not consistently work, executive lounge food and beverage not as good as most
Beautiful accommodations, great view of Camden fields, well priced, pool was nice, coffee bean in lobby, a great place to stay whether it's for business or pleasure! - staff was extra accommodating
Couldn't even check in 1 hour early. Stayed here due to proximity to Camden Yards so we could park and not have to worry about our vehicle. When we arrived we were told they didn't have room to valet our car because of the game, which is the entire reason we picked this hotel. Whatever. We went to the 4pm baseball game and came back to check in. They gave us keys to a room occupied by another family. Went back to the front desk and was told they had no room for us because of a flood and they were waiting for a room to become available. Said we could go to the pool and then get dinner. While in the pool they told us the restaurant was closing early so we would have to order carryout. We ordered carryout at 9:30pm and didn't receive our food until 11:15pm because we were told to wait in the lobby by the front desk staff and apparently our food was taken somewhere else. My 3 kids aged 5 to 10 were miserable waiting until after 11pm to eat. Finally got into our room around midnight. Complained the next day to the manager and was told we wouldn't have to pay for our stay. It's been over a week and we are still waiting for the credit to our account. Called the accounting department, left message and never heard back from them. When we were there it was very apparent many people were having numerous problems with the hotel including 15 minute waits for the elevator. It was also apparent management is not willing to roll up their sleeves and get things done. They appeared more likely to be found hiding in a back room somewhere.
Hotel bien situé. Par contre j'ai eu affaire à une dame totalement incompétente à l'accueil. Les chambres sont mal fichues: le lavabo se trouve dans l'entrée et pas dans la salle de bain! Du jamais vu! Tout service est facturé en sus. J'ai eu affaire à une dame totalement incompétente à l'accueil. Les chambres sont mal fichues: le lavabo se trouve dans l'entrée et pas dans la salle de bain! Tout service est facturé en sus.
Hôtel bien situé; accès aisé à la gare Seulement des chaînes de télévision américaines, même pas cnn en espagnol!
service impec , hotel un peu vieux , mais confortable , personnel très sympa
La proximité avec le port, le centre touristique, les moyens de déplacement -train. Nous n'avons pas eu la chambre que nous avions réservée (chambre avec 2 lits doubles) nous n'avons eu qu'une chambre avec un lit queen Pas de réaction commerciale de la part de l'hotel Il manquait toujours un détail (gobelet, mouchoir, set de café)
Personnel très serviable, discret et efficace. Chambre parfaite en tous points.
The location was perfect walking distance to the beautiful inner harbor. The view was great only because we were on an upper floor....our friends stayed on floor 2 and had a horrendous view of an old dedicated balcony. The accommodations were nice and staff was friendly. Our floor in front of the fridge in our room was always wet. The bathroom was pretty outdated and the fan in the bathroom had no purpose what so ever it was there for decoration and to make noise. Was upset that our room wasn't ready yet we got there at about 3 and did an early check in and said what time we would get there to ensure there would be no wait and we had to wait until 5oclock.
I was very pleased with the location of this hotel it is just a short two block walk to the harbor. The room was comfortable and the kitchenette was nice to have available although I did not use it. It is definitely decorated in a trendy style which was a nice change from your typical hotel. The other people staying there were mosly young couples. The hot breakfast that was included with our stay was great! It was a nice selection of items. There was very little I didn't like but I did not like that there was no iron available in our room. There was also no towel bar on which to hang our towels. I would have preferred that the bathroom be a bit cleaner (the tub was stained and there was dust in the corners).
Location was great, staff was friendly Room smelled of smoke, even though it was supposed to be non smoking. Otherwise the room was very nice.
It's a block from the harbor. The rooms are huge, clean and modern. Very quiet and comfortable!
bed was soft staff was friendly the breakfast was basic, should not say hot breakfast
I'm not giving a poor review because I stayed there. I was not able to make it to Baltimore that day. I was not able to get a refund. We were not able to make it to Baltimore that day.
comfy beds good breakfast smelly
The hotel is a fun place to stay. The staff treats you like you're part of their family. The staff wear their own clothes, and the casual atmosphere is very friendly and welcoming. We didn't know that we had a microwave and refrigerator, or a hot breakfast buffet until we got there. It was a nice surprise, and we took advantage of all three. We will definitely stay at the Brookshire during our next trip to Baltimore.Special thanks to Yolanda at the front desk!
Location Destination fee
Great cleaning staff. Room cleaned very well. Maintenance staff jumped on fixed only problem we had. Too limited of selection in morning for breakfast.
It was convenient to where I needed to be.
friendly staff and breakfast. security needed/and info on cars expecially when alarm keeps on all night ...costumers can not sleep and causes irritabilities and unconfortabilities.
Great value. No.
The staff were friendly and helpful. The rooms were very clean, the beds were very comfortable, the shower was great! Only stayed there 1 night but would certainly return or recommend. Was only about 7 miles from the Inner Harbor. The breakfast was excellant. We where disappointed that there was no resturant for dinner in the hotel. The only thing I can say negative is coming from the Inner Harbor to the hotel we had to drive through some area that were not the most desirable,we started to doubt our choice. The area did get better towards the hotel which was promising. The hotel is in more of an industrial area and the outside appaerance of the hotel throws you off. But when you walk into the lobby you know you made a good
I only used my credit card once while I was in the US and it was in this hotel. However, a few days later, my info was used for an 800 Euro/1000 Dollar cell phone to be shipped to Malaysia...
The hotel gives from the outside the impression as if it had not been mantained properly. The reception was clean and ok.The room had a rug with a big stain and the beds had had better times but were clean. The bathroom was clean and the shower worked fine. The sense of not clean and breakfast.
The location was great for everything I needed and places I had to go. Yes, the Contin Brk need to be upgraded....I am a retired chef...If interested would like to be chef/manager of your rest. if the owner decide to open for Lunch and Dinner....pls contact: Lee Owens 434.390.5250 cell or home 434.223.8737
It was a nice size room for the money The bed was to hard and there were no maps to get to attractions. Hotel staff did not really know directions.
The time I stayed before in February It was dirty. Thye never cleaned my room
fire alarm Saturday night and the fact we could not get back into our rooms for almost an hour because the elevators would not work and no stair access to 3rd floor. Very disappointed.
Allowing pets was a plus for us. She enjoyed her visit as much as we did.
Staff was excellent, from the checkin by the employee named Emperus to the check out. Simply great service.
I like the decor and atmosphere as well as location Guest elevator not enough
redsox game, aqurium, ft mchenry, fells point
The management was awesome Need to change the main bath mat daily not the tab mat. I had the same one for 5 days
Very pleasant staff. Very accomodating as well. This is not their fault, unless they failed to communicate to you, but there is no "buffet breakfast" even available at this hotel. They do not have a buffet breakfast. And hotels really need to stop touting "continental breakfast" as any kind of perk. A few danishes and coffee do not make for anything special.
start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.
Nice room, pool was great, location in the heart of it all!! Very secure also. Nothing
All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk. Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.
Great room and staff. Location is great Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.
Le personnel était très sympathique et gentil. Notre chambre était propre et confortable et la vue était super! Il n'y a rien
Personnel sympa et serviable. Les chambres sont un peu vieilles et un peu vétuste.
Accueil agréable malgré la taille de l'hôtel. Parking en sous sol. Bar/Restaurant de l'hôtel bon, bon acceuil. La déco a besoin d'un rafraichissement. Situé dans un environnement de bureaux. Désert le soir. Peu de restau proches. Difficile de sortir sans la voiture.
Le personnel était extrêmement serviable et courtois. Au petit déjeuner il n'était pas très varié.
Super salle de gym, très bien situé, à distance de marche de tout. Parking gratuit facile à trouver deux ou trois rues plus loin dans Little Italy. Le personnel de la réception semblait un peu préoccupé par d'autres choses. Ils étaient gentils et ont répondu à nos questions mais snt rapidement revenus à plier et trier des lettres, etc. C'était aussi étrange que le personnel de la réception soit divisé entre deux hôtels. Aucun gros reproche cependant.
Staff was wonderful. Room beautiful
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Old world charm. Spacious room. Beautiful marble bathroom. Thoughtful amenities. Expensive parking
Location in Mount Vernon and proximity to transportation so we did not need to rent a car. Beautiful historic features. Staff were courteous and helpful.
This is a very nice hotel. Staff were very friendly and rooms were very clean and orderly.
Location Room rundown
While staying at this hotel I had a bag of items stolen from my room, the staff was ridiculously rude every time I asked for anything and we were never given clean towels or new shampoo and conditioner during our stay. I was horrified with this hotel!
The cleaning staff was incredibly nice and friendly and willing to help. Beds were comfortable. The staff - they were rude, unfriendly and lacked any customer service skills. They lost 1 of my 2 room reservations. The only parking option is Valet and it costs $38.40 to park for ONE night. We waited 20 min for the valet guy to come park our car.
the hotel does not allow smoking but doesnt have any signs to let guest know an on my firs night i was scammed out of 250.00$ because a hotel staff entered my room while i had my do not disturb sign on,
There was dust every where nothing was clean. I couldnt sleep bc of all the dust
Free jacuzzi inside the room No room service. Housekeeping missed my room all days of my trip. Uncomfortable spring mattress
The room was spacious, the view was nice, the location was great. I would recommend it to anyone that is going to downtown Baltimore, and it seemed to especially cater to families. We had to change our reservation from 3 nights to 2 nights which the staff did without charge. The carpet was very dirty near the sink, the closet door could not be closed once opened, the fitted sheets came off the mattress every night (so that by morning I was sleeping on a bare mattress) and one of the elements on the stove top was not connected to the stove.
The front desk staff worked to put us next to our children and grandchildren which we very much appreciated. They were efficient and warm: they gave an excellent first impression. The breakfast staff was also very helpful and generous. No valet parking. I realize that is likely not what this hotel offers, but my wife and I are older and it would have been nice to have had that service
The comfort and convenience were perfect for our needs. Having a living area and small kitchen allowed us to visit with family in a private space.
the amenities, mainly the sport club Food but it is general in the US
I liked having complimentary breakfast and dinnner, access to the pool and gym and the ability to cook in my room and open the windows. It was difficult for people phoning in to get through. Once my husband tried 4 times and kept being cut off. Also, the burner on the stove didn't work
the view from our room was fantastic! great location and having the kitchen was convenient
Clean, great staff, free breakfast, comfortable bed Location is a bit sketchy, lots of homeless people around the hotel, but they never cause any problem during our stay
I loved the shuttle. The drivers were excellent and informative. So nice not to have to take a cab everywhere!
I had to attend a conference in Baltimore and I knew that I would end up spending most of my time at the conference venue or being out with the conference attendees. So, I wanted a reasonably priced hotel in walking distance from the place where the conference venue (Inner Harbor). I chose this hotel because it looked decent on the internet and was about 60% the price of the conference hotel (and this included free internet). I was not disappointed. In fact, I was pleasantly surprised from the room, both from its cleanliness and its furniture: it looked very nice. The breakfast, which was included in the price, was nothing special but still I could start the day without having to search for something to eat at 7:00. Overall, value for money
Clean, close to inner harbor. Needs more free parking.
As others have described, surrounding neighborhood not the best. But very clean, comfortable room. Very friendly and accommodating staff. Shuttle service was a nice feature, as well as complimentary breakfast in the morning. Overall, good value for the price point.
Hotel was so close to the Inner Harbor one could walk there. Loved the look of the lobby, so grand and gorgeous. The parking was very limited but we did find space across the street in the street.
The breakfast and the refridegerator in tne room. Free internet is a must and it worked very well.
Staff was very friendly. Free shuttle was perfect! Bar / restaurant in hotel would have made this a 5-star rating
Everything: room, breakfast, close and affordable on-street parking Nothing....
Plenty of room
Very satisfied overall, especially with the breakfast and the coffee station that was stocked at least until 5:00 PM. Room was very spacious, and comfortably held three of us. The key car I had quit working four or so times over just a few days, which was frustrating.
Perfect room for the money spent Police sirens sounding off all the time
The breakfast buffet was large and clean. Fresh options and heavier breakfast items both offered. The oatmeal and juice bar were a nice surprise. All the employees were very friendly and helpful. Unfortunately there was road construction outside the hotel and only being on the fifth floor, it was easy to hear.
The desk staff couldn't possibly have been more helpful. They noticed a tired traveler and didn't let him make any serious mistakes. The room was large and spacious, and the temperature was perfect.
We really were so pleased with this hotel. Very reasonable rate for such a beautiful hotel in a wonderful location with a great view of the harbor. Also, although we didn't use the ferry it was so convenient and I'm sure if we had stayed longer we would have taken the ferry at some point. Everything was great. We'd actually be willing to pay a little more to have breakfast included. That's always such a perk and my family loves having breakfast in the hotel. They prefer not having to go out and search for a breakfast spot, but honestly, we're just not willing to pay the $12.95 a person for the breakfast that was offered at this Hampton Inn.
The staff was very courteous and dependable. The room was very well maintained. I enjoyed relaxing in the waiting room.
Good rooms, not on the harbour but near it,
We loved how close it was in walking distance to the inner harbor. The breakfast was fantastic! We loved our stay. The staff was so nice, and the hotel was beautiful. Just that we were in a room near the elevator which isn't ideal when you are trying to put little ones to bed early, but that is an easy fix of just requesting a room away from there.
in their complamentary letterthey mentioned the shuttle charge from airport is 43$ but in reallity it was 90$,the breakfast so traditional and not much items to choice
Very close to all attractions breakfast was awesome