Hôtels près de The Baltimore Basilica - Baltimore

Points positifs: I booked this room for my son and my grandson. I was charged more than what booking.com had stated. The receptionist even when informed about the reservation charged my credit card more than that stated by booking.com. When I presented the reservation statement, later, the receptionist instead of deducting the amount of the difference added the difference thus the costs of the room. Later, when I informed them of the error which could have been intentional or negligent, I was given a hard time which up to this time has not been resolved. I will not stay with Staybridge ever again.

Points négatifs: When coming, the receptionist should have known that there as a reservation and that the price on the reservation should have been the one charged. Either negligent or intentional which could have been fraudulent.

Points positifs: The location is great and the room was clean and modern! Bathroom was awesome too!

Points positifs: Large clean suite with recent furnishings. Excellent value for money.

Points négatifs: Bed was OK; breakfast was OK. Neither was a problem, but they weren't great either.

Points positifs: We came to go to the aquarium and port discovery childrens museum. Both attractions were approx. 2-3 blocks from the hotel! Love the complementary breakfast and happy hour!

Points positifs: Truly, the entire stay was wonderful, up until the security guard on my evening's stay harassed me. I loved how spacious the room was, there were amazing amenities, and the property was better than anticipated.

Points négatifs: The security on the property. I was harassed by the security guard who refused to provide me with his name or reason for why I was stopped. When I called the front desk afterward to inquire about his name and why this transpired, Amir was less than helpful. My stay was overshadowed by the horrible experience I had with your security "officer."

Points positifs: It was very clean and the location was convenient.

Points négatifs: There is a lot of confusion with the parking. The address given for the self-park garage is misleading, and brought us to a building that was not a garage. We found a garage across the street and thought maybe that was it. Upon checking in, the associate at the desk was very rude when we asked where the garage is. Apparently it was behind the building the address gave us. The directions given to us by the associate consisted of driving around the block past a row of strip strip clubs. With this confusion, we asked if it was possible to be reimbursed for $15 we just paid for 6 minutes of parking and for a stern-faced “we don’t validate other garages.” We understood that, but we explained it wasted both our time and money and their website information did not provide thorough directions to the garage, just an address. Again, all we got was “we don’t validate other garages.” We weren’t impressed with the room either. It was nice and clean, but the thermostat never seemed to change the temperature no matter what we did to it, so it was insanely hot the whole night. It would have been nice to have an ice bucket as well because the refrigerator only made like 10 ice cubes while we were there. I definitely will not use this hotel again. Not worth the money they charge at all.

Points positifs: valet parking attendant did an excellent job very professional and attentive helpful with baggage as well as helping others very good multi tasking

Points négatifs: the charge for valet parking $30.00 way too expensive no parking on premises

Points positifs: It was clean quiet and a good location. Oh and I we loved the breakfast spread.....

Points négatifs: I hated the way the heating system worked. I had to keep calling the front desk for help. Honestly it was almost like they controlled the heat from the desk. I was freezing back and forth. Other than that it was a great place

Points positifs: les chambres au top, la deco de l'hotel, l'espace de la chambre. proche du port , des magasins et des restaurants.

Points négatifs: les oeufs brouillés du petit dejeuner laisse a desirer, il manque une cafetiere à expresso...des details!!

Points positifs: Location, comfortable, easy to get to

Points négatifs: The credit card machine did not work at checkout. I was told a receipt would be emailed but still have not received one. That wasn't the staff's fault.

Points positifs: Comfortable bed, clean room, nice breakfast and pleasant staff.

Points positifs: La literie excellente, le petit petit déjeuner très varié et de qualité. Les équipements de la chambre

Points négatifs: Le parking payant

Points positifs: Belle chambre, super piscine, situé en plein coeur de tout ce qu'il faut !!! Très sûr aussi.

Points négatifs: Rien

Points positifs: The location.

Points négatifs: The Pool is not really kid friendly with the bar and drinkers standing around the walls of the shallow end.

Points positifs: Location. Parking on site and you get a swipe card to leave as often as you'd like and you don't have to pay for parking at checkout.

Points négatifs: Check in was a pain. The mattress and pillows were hard as a rock and the sheets were like hospital sheets. Rooms incredibly noisy and small for the price. No microwave or coffee maker in the room. Toilet was like a public restroom toilet.

Points positifs: Great location on the inner harbor convenient to everything. Very nice helpful staff

Points négatifs: The price for parking is ridiculous. Parking should be free or at least discounted for hotel guests.

Points positifs: The location is great. Close to everything at inner harbor and close to Camden Yard. We walked all around the inner Harbor for several hours and it was nice to be just a few steps away from the hotel.

Points négatifs: No

Points positifs: Friendly staff good breakfast buffet. Very clean and quiet

Points négatifs: Coffee pot did not work. Took 3 days to get it replaced.

Points positifs: Location, View perfect,,polite staff ,

Points négatifs: The closing of Pisces restaurant to the public for NYE. The bar and restaurant that is available to us was small and space limited, The food was not great! Extra for a room facing the harbor even when requested 2 weeks in advance. No robes as listed on web site.

Points positifs: Great view. Room was clean. Quick walk to everything at Inner Harbor.

Points négatifs: Our room was by the exit stairs and the hallway smelled like car exhaust (4th floor). There were several people loudly cussing while we were waiting for others in the lobby. Not so great with kids, but I do not know if that's the norm or not.

Points positifs: The staff members were extremely nice and helpful. The hotel was clean and spacious!

Points positifs: Location, Inner Harbor. Excellent dinner at hotel restaurant.

Points négatifs: Outdoor rooftop pool very small.

Points négatifs: The property is nice, but customer service is horrible!!! Attitude every time you call ! From front desk to whoever answers the phone for reservations....no robes in the room called to request one, it never came! All decaf coffee only 2 glasses! Dirty trash cans. Ruined my Romantic weekend

Points positifs: Very nice and Clean place.

Points négatifs: They have two types of parking. Valet and self parking. Valet is 40 something a day and self parking (what I did) was $30 a day. That’s a charge that will sneak up on you. Especially if you stay more than one night. Not to mention they have their own parking deck. At this point their charging just to charge.

Points positifs: Skywalk to the inner harbor and the location

Points positifs: L'emplacement était à quelques minutes à pied du port

Points positifs: Sympa, et le personnel serviable. J'ai adoré le centre commercial attenant grille.

Points négatifs: Petites salles de bains.

Points positifs: Bien situé, personnel sympathique, tout était propre, la chambre était propre et les lits et les oreillers étaient assez confortables.

Points négatifs: Le parking dans le garage coûte 29 $ la nuit/voiture, ce qui n'est pas une réduction sur le prix normal du garage. Il n'a pas besoin d'être gratuit mais c'est trop cher.

Points positifs: Bien situé

Points négatifs: Minuscule salle

Points positifs: Super bien situé, tout près du port intérieur. Personnel sympa et serviable. Très bon prix.

Points positifs: personnel très sympa, chambre propre, confortable

Points négatifs: très bondé, difficile d'avoir un ascenseur à certains moments en raison de la foule

Points positifs: Facilement accessible du centre des congrès

Points négatifs: Il n'y a pas le petit déjeuner continental

Points positifs: J'ai aimé le stade de football de Baltimore M&T Bank et j'étais à quelques minutes à pied, ce qui m'a permis d'économiser de l'argent.

Points négatifs: Je n'ai pas aimé que le parking était à 28$.

Points positifs: La personne qui nous a enregistrés était la meilleure. L'emplacement et le prix étaient très bons. La nourriture et le bar étaient également en haut.

Points négatifs: La chambre était très chaude, la Climatisation était allumée et ne tournait que pendant environ 3 minutes toutes les 30 minutes. En plus, l'appartement était humide et le sol de la salle de bains avait de l'eau partout il a dû mettre des serviettes en bas. Numéro de chambre 230 . Le lendemain matin, le café-bar, la dame qui travaillait, toussait malade et ne lavant pas les mains, la Manager l'a chargée de fermer après ma commande. Les petites choses font de grandes affaires .

Points positifs: De l'autre côté de la rue du palais des congrès. Il y a plein de restaurants à proximité. Aussi, Cardem est à 3-5 minutes à pied. L'hôtel est parfaitement situé pour se promener.

Points négatifs: La baignoire ne se vidait pas. Quoi qu'il en soit, le personnel réglait la question le jour où on est parti. Apparemment, la situation affectait tout l'étage. Malgré tout cela, ce lieu est un super rapport qualité-prix.

Points positifs: Le personnel était exceptionnel, chaleureux et efficace. La chambre était propre et très confortable. Pas un endroit luxueux, mais c'était parfait pour un hôtel en centre-ville.

Points négatifs: Un bruit de trafic même avec une chambre à l'étage supérieur. Parking cher.

Points positifs: L'emplacement était à quelques pas De Camden Yards ainsi que de nombreux restaurants et bars locaux. Il y avait aussi un parking couvert pour un accès facile au bâtiment. La chambre était standard et avait tout ce dont nous avions besoin avec suffisamment de place pour 4 personnes confortablement.

Points négatifs: Le prix dans l'ensemble. Nous étions là pour une journée de jeu Red Sox et les prix étaient nettement plus élevés. Pour ce que c'était, je dirais que c'était mieux que d'autres options mais un peu cher. Le vrai kicker était le parking de 28 $ et le petit déjeuner de 13 $. Nous avons tous été un peu surpris par le petit déjeuner, qui était au mieux médiocre.

Points positifs: Location

Points négatifs: No - good value

Points positifs: The customer service is always great. Great location with great people working there. Better than staying at the Hilton with no fridge in the room for sure haha. Highly recommended.

Points positifs: Great location, extremely clean room, and bathroom. Exceptional front desk staff. This will likely become my go-to facility when traveling to Baltimore

Points négatifs: N/A

Points positifs: Staff was wonderful. Jessica was particularly nice.

Points négatifs: I wish it didn't cost so much to park. A good deal on a room matters a lot less when the parking is so expensive.

Points positifs: La position proche du port Le parking en tarif réduit et à côté de l hôtel Chambre spacieuse Calme

Points négatifs: Literie molle Toujours problème de serviettes. On est 4 mais 3 serviettes à chaque fois Lavabo dans la chambre

Points positifs: The staff. We arrived from Maine on 11/27 to spend Thanksgiving with family.The shift supervisor, was superior, friendly and arranged for us to park our Handicap van out front. She set the tone for an excellent stay. Give Supervisior a raise!!!!

Points positifs: The location

Points négatifs: It is advertised on the website free parking and it is not

Points positifs: Tout. Propreté, design, équipement et qualité des équipements. A recommander sans hésiter.

Points négatifs: Rien tout était parfait.

Points positifs: The hotel was very conveniently located to the convention center. It was quiet, although being in the city there was all that noise. The bed was very comfortable and the restaurant was good.

Points négatifs: The only things that were uncomfortable was the staff member who checked me in--she was kind of short with me. Nothing too awful, but not what I expect. The other issue was that the room smelled a bit moldy--but I am very sensitive to mold and mildew.

Points positifs: Proximity to OPACY

Points négatifs: Parking charge was ridiculous!!

Points positifs: Très proche de tous les sites touristiques Petit déjeuner délicieux

Points positifs: Location and Staff

Points négatifs: Cleanliness

Points positifs: The fact the Stores was close

Points négatifs: The shower was extremely Loud with who’s banging like noise

Points positifs: Très bon emplacement à distance de marche du port et des restaurants et bars. Personnel accueillant et prêt à répondre à vos questions. Déjeuner inclus et très bien pour un continental. J’y retournais sans aucun doute.

Points négatifs: I booked on booking .com.the cost of my stay was $647 When I got there,they told me the cost will be $ 1047.thats $345.per room from the $209 per room .that was very upsetting to me they told me I will be reimbursed $230 if nothing was damaged or otherwise.

Points positifs: Staff was great. Valet parking was so convenient and breakfast was awesome!

Points négatifs: Rooms were dated. Shower head was very old and water was Luke warm our 2nd night. It never got hot. Kids were looking forward to the indoor pool but it was dark and dingy and the water was cloudy though the chlorine smell was overwhelming. Didn't use it.

Points négatifs: The property was under construction however the rooms were clean, the staff was great and the rooms were quiet. The construction company was quiet when necessary and we were not inconvenienced that much. The breakfast room and food assortment was great. Our only wish was for an additional waffle maker.

Points positifs: L'emplacement de l'établissement à proximité du port. Le petit-déjeuner copieux. La chambre confortable et très propre

Points négatifs: La climatisation est assez bruyante mais il est possible de s'en passer

Points positifs: I loved the breakfast

Points négatifs: I didn't like that I didn't know the hotel was being renovated. Didn't look to inviting. It was not a bad stay overall. Ther kid's enjoyed themselves.

Points positifs: It’s was clean

Points négatifs: The entrance I don’t if it’s getting remodel but it was a black cover

Points positifs: That it had a pool!!

Points négatifs: We can have breakfast each stay!!

Points positifs: The hotel is a 10 minute walk to the aquarium.

Points négatifs: The hotel was undergoing renovations so the first floor was inaccessible. The heater for the pool was broken so it was too cold to get in. There were crumbs in our bed between the top sheet and the fitted sheet. The fitted sheets were too small for our beds and kept popping off. My husband waited an hour for the valet to bring our car over only to find out that the valet never heard the front desk when they told them to bring it over. Breakfast was down in the lower level. The selection was good but get there early. We gave up on trying to make waffles because there was only one waffle make and 10 people waiting to use it.

Points positifs: The location, staff was friendly

Points négatifs: They were in the middle of renovating