Réservez une voiture de location chez Hertz à Madison

Points positifs : The drop off was very easy and friendly. The car didn't break down.

Points négatifs : The car wasn't clean but I understand they were busy.

Points négatifs : They waited until I arrived to tell me they didn’t have a rental available

Points positifs : Staff was trying to helpful but nothing they could do

Points négatifs : I wasn’t able to rent the car due to a credit hold

Points négatifs : Car had no AC!? In the Summer? It was too late - almost Chicago when discovered...

Points positifs : Drop off was super easy and then came the call - a small chip in the windshield, they needed us to return for a VIR, and they write it up as quarter sized! We had to produce our own dime to show them it was smaller than a dime and did not impede the driver view and they couldn’t share the drop off pictures, when they showed us the wipers were up and the vantage point didn’t show whether a small chip had been there.

Points négatifs : A cleaner vehicle, there was trash inside and dirt and the windows weren’t clean, and they had us buy Sirius radio, said they’d show us how to use it but he just took pictures and left me the keys...we didn’t use the radio and were charged for it.

Points négatifs : Rude and condescending at check-out in Madison; was on her phone and seemed that I was interrupting her to check out the car.