Points positifs : The pick up and drop off was great, the staff was very good.
Points négatifs : The car with it was both very dirty, it had an odor and visible dirt. The vehicle also seem to have engine issues, or require a tuneup.
Points positifs : Easy drop off.
Points négatifs : Stop trying to upsell. Also unexplained charges going through on my credit card after renting here.
Points positifs : Pickup was a nightmare. Representative would not release car until exact reservation time, causing me to unnecessarily while the car sat only a few feet away.
Points positifs : Free upgrade.
Points négatifs : The trunk was not vacuumed.
Points positifs : Staff are courteous and sincere. They took care of me with flying colors
Points négatifs : None at this time
Points positifs : From the time that I arrived to the time that I left; the process was quick. Staff are very sincere and they took care of me very well!
Points négatifs : None at the time.
Points positifs : My car reeked of cigarette smoke. There were no other cars available at that first location so I drove an hour with the windows open to another location to get another car.
Points négatifs : One of the agents made a mistake on my contract and closed it out in the middle of my rental. So when I tried to return the car, it took about 30 minutes as the agent couldn't find me in the computer. He ended up renting the car to me again and then closing it out. Was not a smooth transaction.
Fast great service
Points positifs : Agent was great help. She got us out of there quick with no problem.
Points positifs : Car was clean.
Points négatifs : Timeliness of receiving and dropping off the vehicle. It was terrible!!!
Points positifs : Excellent value and excellent service
Points positifs : My rep Amir was awesome and even though he was under a lot of pressure with some customers before me, he handled it with grace and kindness. My car was great and overall fabulous experience!
Points positifs : It was cheap.
Points négatifs : Very hard to book, online set up is confusing. I was willing to pay 30 extra for being under 25 years of age but then was told I wouldn’t be able to pick up the car unless I had a credit card under my name even though I paid with my debit card and they still took out the money and I haven’t gotten my refund. I do not own a credit card and it was very confusing to have to call different numbers to ask for my 60 bucks back. Waist of time. Would never use again.
Hertz possède 2 succursales à Oxnard. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.