Avis des clients
Note globale
7,7
Bien
Basé sur 137 avis
Propreté
8,0
Confort
7,9
Prise en charge/retour
7,6
Rapport qualité/prix
7,3
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Commentaires récents
Avis des clients
23
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15
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4,8
Points positifs : Car was okay
Points négatifs : No radio!! Ridiculous! Just Sirius advertising Drop off was atrocious. My designated drop off site had been closed for months. Ran around for an hour, spent an hour on the phone. They had to tow it from my home
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9,2
Points positifs : Friendly staff. Easy pickup and drop off. I got a Nissan Versa which has a comfortable driver’s chair for the lumbar area.
Points négatifs : I bought a one way rental and thought that I was overcharged.
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9,6
Points positifs : staff was very helpful; drop off easy and friendly
Points négatifs : checking out of the parking garage; line lasted 20+ min to get out because person at the gate reviewing docs was slow, slow, slow
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8,0
Points négatifs : The extortionate 1 way rental fee.
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10,0
Points négatifs : Nothing, exceptional service.
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8,0
Points négatifs : I prepaid for the rental and was told that was it but was charged another $47 in fees directly. Plus the prepaid gas which was $70.
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8,0
Points positifs : Pickup in the airport terminal was very easy.
Points négatifs : Drop-off in Brooklyn was a mess. The garage entrance was blocked, so I had to leave the car on the street, and then it took about 15 minutes for someone to greet me and take the keys. Signage was poor, the office was messy, and I didn't know what to do.
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5,6
Points positifs : Good price.
Points négatifs : Hertz service was shameful. Spent hours trying to resolve issue.... even spent hours at a dealership trying to fix. Hertz was awful. At drop off, the woman literally said. "Well, you got a great price on the rental" and "we will rent it to the next person like this too". Too expensive to fix
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7,6
Points positifs : Staff was friendly
Points négatifs : Could have adjusted my rental to my specifications (they didn't have any mid-size cars available; when I suggested I take a compact, which were suddenly available at pickup, at a reduced cost, they insisted on just giving me a full-size at the mid-size rate)
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2,0
Points positifs : Hertz wasnt the issue K A Y A K was
Points négatifs : When inputting an airport code that should be a clue
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2,0
Points négatifs : Was not at the airport location.
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2,0
Canceled my reservation that morning!
Points positifs : Nothing
Points négatifs : They phoned an hour before my pick up time to cancel my reservation. Blamed it on a computer error and I had to rent a new car from a competitor at twice the price. Worst customer experience ever and claimed nothing could be done. Avoid booking with hertz at all costs!
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Notes des autres agences à Pittsburgh
Où trouver des voitures de location Hertz à Pittsburgh ?
Les meilleures astuces pour louer une voiture à Pittsburgh avec Hertz
- Le prix des voitures de location de catégorie « Compacte » chez Hertz à Pittsburgh est environ 33% moins cher en moyenne que les autres types de véhicules.