Avis des clients
Note globale
7,6
Bien
Basé sur 32 avis
Propreté
7,8
Confort
7,7
Prise en charge/retour
7,4
Rapport qualité/prix
7,6
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Commentaires récents
Avis des clients
9
4
1
5
1
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8,0
Points positifs : Car was promptly available. Staff friendly.
Points négatifs : There was no hanger for clothes which I thought was strange - had to lay them on the back seat eliminating any area for extras.
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3,6
Points positifs : The Riverside, CA staff were rude and rented me an older, dirty SUV with body damage. I dropped the vehicle off in Hurst, TX where the staff were friendly, but I had to wait over an hour to just return the keys. There were no additional fees, which was the one thing that matched my expectations.
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8,0
Points négatifs : Didn’t like that l had to have a credit check and a $200 deposit put on my card since I prepaid for my rental. That information wasn’t shared with me when booking, I would have used a different method of payment.
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10,0
Points positifs : Friendly staff and we got an upgrade to a bigger car for the same price. Would definitely go back here to rent a car again!
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10,0
Points positifs : Ron was great.
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10,0
Outstanding
Points positifs : Cynthia made our day!
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10,0
easy pickup
Points positifs : I got an upgreade. the staff was very friendly and helpful. I wasn't talked into buying an additional car insurance to cover damages of a 3rd party in case of an accident...
Points négatifs : no problem occurred.
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10,0
Manager was amazing
Points positifs : Easy access location and friendly staff
Points négatifs : When we dropped off the car, the rental agent was a little rude. But she went on break and everyone else was amazing!
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10,0
Points positifs : No pressure
Points négatifs : N/A
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8,0
Points négatifs : The car was dirty on the outside and there was trash left inside.
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2,0
Wouldnt use Hertz again
Points positifs : They had a car available.
Points négatifs : The Mazda that was given to me as a car rental was dirty. Then while on my way out of town I tried to use the radio only to find out that someone had spilled something really sticky on the radio control buttons located on the center console. The buttons had been stuck and whomever did so pushed so hard to try to use them that the whole panel collapsed. The radio could not be used. Later I also discovered there was no spare tire in the vehicle. When I complained to Hertz they did nothing, not even apologized. I will not be using this location again.
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9,6
Points positifs : Car was clean, comfortable and excellent on gas.
Points négatifs : No dislikes...but the price could have been better.
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