Réservez une voiture de location chez Hertz à Santa Fe

Points positifs : I liked the car overall, but it had a tire pressure problem. The light kept flashing “check tire pressure”. I had to go to a few places in town and wait for them to check it and it turned out it was 5 or 6 psi below what it should have been!

Points négatifs : I asked the check-in clerk for a 1 pm return on the scheduled date. But he put 12 pm instead. When I called Hertz to ask for an extra hour, they wanted $32 extra (for 1 hour!!!!!). Nobody else does this. Hotels and resorts, all over the world, allow an extra hour without penalty. I was told on the phone I would be granted an extra 1/2 hour because of the tire pressure problem. Nothing else. And at check-out I find I was charged $13.99 for one-half hour. This is ridiculous. With a policy like this, I will NOT be renting from Hertz again!

Points positifs : Never saw them

Points négatifs : They could have had a car that I reserved.

Points positifs : Could drop off without an attendant.

Points négatifs : I was given a damaged vehicle because it was the only one available the morning of my rental. I was scheduled to pick up my car at 9am, an hour after they opened and they were already sold out of cars with the exception of the one that I was given with a lot of passenger side door damage. I worried whether it had been inspected for safety before I was given the car to drive.

Points positifs : So close to terminal!

Points négatifs : Get the car I selected. Have a car that doesn't reject gas pump.

Points négatifs : To-do car in okay condition. Very expensive and that's without all the extra insurance they push. They really try to scare you into it.

Points positifs : Nothing

Points négatifs : They didn't have a car available for us. Said they tried to contact us, then said they never had our contact info, which I can see they did on our confirmation form. We had to buy a last second flight instead, costing us $600 . The lady we talked to was extremely rude the whole time and had no sympathy. When I tried to explain our disappointment she hung up on me!! Absolutely disgusting. I'll never book with Hertz again and you shouldn't either of you don't want all your travel plans ruined.

Points positifs : They completely cancelled my reservation.

Points négatifs : They could have honored their confirmation.