Excellent stay at Hilton Santa Fe Historic Plaza. Great service, clean and amazing decor. Loved the pillows!
The proximity to shopping and great restaurants was perfect. The ambiance, customer service and room all exceeded our expectations. When we had trouble with the ac, someone was up to fix it within the hour and everyone was so helpful, from the parking attendant to the front desk and concierge. The daily offering of cider and cookies in the lobby was such a nice touch, too!
Location is great. Only reason I stayed there was because of the parking area. Had I not had a large vehicle, I wouldve gone else where. In fact I was going to stay across the street at El Dorado but couldnt fit my car. Insidef elt and looked like a casino in Las Vegas.
Great experience from the front desk to the room. Perry was exceptional as our concierge and treated our Mother on her 80th with a split of champagne and strawberries that made her special day. First floor rooms have no cell phone service due to the solid construction of the hotel.
From the smiling face at the desk, and the attentive staff, this was a memorable stay the entire time. As a place to stay that was convenient to the historic plaza and all of its attractions, this was an excellent choice of places to stay
Year-in and year-out the LaFonda always sets the standard for my Santa Fe visits. Yes there are many great hotels in this wonderful town but for class, comfort, quality dining and loation you cannot beat this historic Inn.
Very tourist oriented. No an elegant place, but comfortable.
The building is wonderful, a pueblo style exterior with an art-filled interior. The staff was gracious and accommodating. We loved the folk art touches scattered throughout the public places and rooms. You could hear the Basilica bells pealing and walk to the place to mingle with the tourists. The La Fonda is a fine, venerable institution. Santa Fe has an extraordinary architectural homogeneity (in a good sense). The must have very strict zoning rules for the historical district. That being said, it all seemed a bit artificial, without the sights and sounds of real town. Not far out, there are miserable reservations with dirt-poor housing and a feeling of desolation. That is not La Fonda's fault, of course, but it is a bit shocking.
The hotel is beautifully appointed with southwestern antiques and details. Staff was helpful and friendly. Central location and easy parking.
Great location Room not as described or pictured at all, Huge disappointment. Also first room they checked us into had someone's drinks on the desk along with other items. Also when checking in, the manager said "Oh, you booked third party". Why should that matter? Made me fell like a low class guest. Then finally after being checked in to 2 other rooms, the third room was satisfactory. Also the pool and spa is not very good. Have had much much better at a Holiday Inn Express for hot tub, pool, and fitness equipment.
The comfortable beds, beautiful decor, very friendly staff and good location.
The bathroom was unique and the setting of the hotel was perfect. Great for spending time and walking around Santa Fe. My view was of a parking lot.
My husband and I found La Fonda a very comfortable and beautiful place to stay. The central dining room, where we often had breakfast and dinner, is a beautiful setting, with courteous staff, and excellent cuisine.
I liked everything about this hotel. The room was wonderful, the staff excellent and polite, the restaurant was wonderful, and the location was the best. It even included free parking in a covered garage. Every aspect of this hotel was excellent.
The rooms were clean and cozy. Since I'm from a tropical place and staying in Santa Fe during November I was fearful of the cold nights, but the heater worked great and I could open the windows for fresh air. The decor is modern with nostalgic and rustic sentiment. I did not have a car, so I appreciated the convenience of the hotels location as it was steps away from the plaza and great eateries.
Location, service, historical feature, comfort. Not enough space in room to spread out but ample for the price.
All of the staff are very pleasant in this boutique hotel in the heart of Santa Fe. The public areas are nicely appointed. It is a historic hotel so the rooms are small with limited counter space.
Walk to Plaza and all the shops and restaurants....
Loved the location. Staff was amazing. Romantic room... Hotel design is so well done. Loved the whole experience!
Wonderful restoration; helpful staff and superb location to main sights in the central part of old Santa Fe. We did choose the least expensive room and was perhaps not surprised that we had a small room with not such a nice view but it was very nicely appointed and comfortable.
The location is terrific, the rooms are a little small but nicely appointed, the beds are comfy, lobby is nice, it's a historic property with a great bar! There was no coffee maker in the guest room and no morning coffee in the lobby, and no one at the restaurant desk so we had to go out. Not a big deal but a little inconvenient since it was snowing!
hôtel très bien placé chambre trop petite et sombre
J'ai adoré le style et les équipements. Le restaurant à l'intérieur et à l'extérieur, était très agréable. Très bon service et une excellente cuisine. Je n'ai pas apprécié avoir à faire garer notre voiture.
le design de l hotel aussi bien le lobby que les chambres . Il y a plusieurs choses ! En premier lieu cet hotel est tout de meme tres cher et nous sommes en droit d ' atendre une toute autre prestation en rapport : 1 / la chambre était petite et sans balcon ( à plus de 300€ la chambre ... 2 / La climatisation date d un autre age 3 / la chambre était trés mal insonorisée . . 4 / En arrivant une ampoule ne fonctionnait pas et l aspirateur n ' était pas passé tous les jours ( nous avions réservé hélas 3 nuits !) 5 / le matin , une commerciale de l hotel nous rejoint ds l ascenseur : pas de bonjour et sort devt nous sans un mot 6 / Quant aux timbres , on nous dit d aller à l hotel voisin ! il n y a plus deplace mais je pourrai poursuivre la liste ... la + chere et seule mauvaise experience des vac
Garrett's Desert Inn is not a hotel in which you spend most of your time lounging in the rooms, contemplating your trip. The rooms are small, with small bathrooms, few windows, and crt TVs. But, the key feature of the Desert Inn is that it's a one-minute walk from the main downtown area of Santa Fe! The rest of the hotels near this area run $300+, which is ridiculous, since you should be sleeping in your hotel, then immediately leaving and walking around beautiful downtown Santa Fe. And that's exactly what Garrett's provides: Their beds are clean, soft, and comfortable. Get a good night's sleep, then spend the day exploring!
Location about 3 blocks off the plaza. Nice room, large with fridge and micro. Good beds. Only negative was the desk clerk mis-coded the room keys and had to go back and get them re-done.
location, green chile cheeseburger poor wifi, dirty linens, horrible beds, TV from 1992, beat up rooms, stained floors and walls, paper thin walls. not worth the money at all.
Wonderful location, right by downtown. Easy walk to downtown and tourism sites. Lots of parking (although they charge extra to park). Friendly staff. Room was a bit old-fashioned but clean. When you add in the $8/day parking charge and the fact that they don't serve breakfast, it's not quite the deal it may seem at first. Also, the room was quite light at night--there were only blinds, which didn't keep out the lights from the parking area.
Very friendly staff, and the free shuttle to the square My shower was bad, water were either scalding hot or cold.
Shuttle service was great and breakfast was fine The pool is tiny...just so they can check off the box that they have one and was quite dirty. The rooms are very basic and dingy.
The room was very small...something to consider if you are traveling with 3 or more.
Location Breakfast was adequate, although extra charge for a burrito. Plenty of hot water Rude front desk staff. Amenities were not up to a 3 star. Parking fee. Outside rooms. (Safety issue) Old style tv with poor picture quality. Porn station part of regular viewing channels...not appropriate. Vending machines broken. Ice Machine dirty.
Location It is not a hotel, it is a motel! It should have been represented as a 2 star. There was sand coming out of the water fixtures, lavatory and bathtub.
This guest did not leave comments about this hotel.
Location Parking fees
Location is fantastic. Included breakfast options are good. Staff are friendly and helpful. Room was clean. The room is a little too small for two queen beds, leaving just barely enough room to move around. With two people, it was cramped, but fortunately we did not spend much time actually in the room.
The location was good, front desk staff was amazing. Beautiful bar with outdoor firepit/lounge area. The carpet in the room felt moist. Room was stuffy and incredibly tight (my husband and I were constantly climbing over each other).
This guest did not leave comments about this hotel.
Great location, very friendly and helpful staff, quiet and good energy. Free shuttle to downtown. Restaurant (with a decent menu including vegetarian and vegan options!) and bar inside the Inn with live music during the week. Free wifi. Rooms are pretty small if you are sharing with someone, wifi is not the best. Parking isn't free. Breakfast is included but they could definitely improve it!
My advice is to stay at Hampton instead. Add on parking fees are inherently dishonest. It not only cheats the customer but also the state and city since sales taxes are not collected and, presumably not paid on the fee. They charged me $10.00 per night. Stupid marketing and dishonest too.
Everything, especially the breakfAST.
We had a family reunion there.We were from NY, San Francisco & Boston.wish they had Catholic TV. In this historic,holy town. Who cares about all the sports channels. That won't get u into heaven. Swimming pool was 87 degrees in winter& pool is open all day. Nothing.
Location, extremely friendly & helpful staff, fresh b'fasts, sherry in afternoon, attractive lobby & property, clean comfortable rooms w/ local decorations--& the ac was not noisy. The chest of drawers that required the cabinet doors to be totally open before you could pull out drawers. Even then the drawers rubbed.
Attractive with nice amenities and great location. Maid tried to get in our room to clean at 8 or 8:15 two mornings of our stay. We were sleeping in and this seemed a bit early. Cleaning staff were also talking loudly outside our room.
Le personnel très bien .Bien situé. Très bonne qualité : prix.
petit dejeuner hotel au tarifs exorbitants par rapport a la qulite des chambres qui sont ridiculement petites meme a new york les chambres d'um moyem de gamme sont plus grandes, trop eloigne du centre de santa fe,
we were upgraded to a suite and were comped breakfast and a drunk
Shopped and visited art galleries. Our room was small and not having a tub was a surprise.
the possibility of having a shuttle to the plaza anytime was great !
the food ,' the ambiance', the silence, the people.
Food! Getting the new york times, Location, "vibe." Included parking, gym, breakfast unlike many other sf hotels. Personal butler
Ours was a luxurious stay at a reasonable price. The rooms at the Hacienda are very nicely appointed and spacious. Staying nearer the Plaza would be better but the decent location combined with free parking and shuttle is still very good. The private entry and helpful staff help make this a safe and enjoyable place that we would come back to.
The pool and spa facilities
Unique. Perfect representation of Santa Fe. Staff was super helpful. 5 stars.
Loved the dining and grounds. It was also nice having Starbucks in the lobby in the morning Rooms were a little dated, but the cozy bed made up for the old carpet.
La chambre était propre. C'est à peu près tout ce que je peux dire que j'ai apprécié. Le petit déjeuner était insuffisant. Le café était horrible. Le lit était si dur que je n'ai pas pu dormir. Je savais que la piscine était fermée, mais j'ai lu que le jacuzzi était ouvert, donc je me réjouissais de m'y rendre pour me détendre un peu dans le bain à remous ... aucune chance le bain à remous était fermé aussi. L'hôtel n'a pas de personnel de nuit en service. Quand nous sommes arrivés, nous avons dû réveiller quelqu'un pourentrer et être enregistrés. Nous aurions mieux fait de ne pas réserver à l'avance et de prendre une chambre au Motel 6 quand nous y sommes arrivés. Nous allons certainement trouver un autre endroit où séjourner quand nous reviendrons à Santa Fe.
Le petit déjeuner satisfaisant La configuration, le petit déjeuner servi dans le lobby
The hotel is right in the middle of town, so it was easy to get everywhere. The room was clean, the staff was wonderful, the pool was awesome, and the breakfast was good, pretty much what you'd expect from a hotel. They do extended stays here, which is great! It was a better value than the Motel 6 up the road, which is about the same price and very run down.
Fairly clean Free breakfast included - cold sweet snacks, waffle maker, juice, coffee Tiny room with low ceilings Right by the road with all the traffic noise The walls and ceilings are paper-thin and the guests upstairs (teenagers) were roudy all night and didn't stop until 2am even though they were given 2 warnings by the management. I had to get up early the next day and couldn't sleep. For the $$ it was terrible and pictures looked so nice compared to reality!
Make sure you book a larger room. The small rooms are really small and our first week there was unbearable. In the second week we were upgraded to a great room with lots of space, two sinks, vanity, good TV, for a very good experience. Staff is very helpful and friendly, pool and hot tub are good, too. Just don't book yourself into one of the small rooms, unless you can handle that for a night or two. Small room at first, but after 5 days were were upgraded.
The room was nicer than the exterior. had fun in the pool. Felt like a motel since access to everything was from outside. rowdy neighbors. flat bed.
The room was clean, although it looked old. The staff was not friendly and were not much help when questions were asked. It seemed like helping was an inconvenience. When we got to the hotel, we had to wait 10 minutes for someone to come and help check us in and there was no one there when we wanted to check out - they need more staff to assist their guests.
The pool and location
Friendly service. Very clean. Fridge in room. Pool was nice. Good location. Comfy beds. No complaints.