Hilton Garden Inn London Heathrow Airport

Bon prix

Il a fallu deux jours pour faire réparer une toilette qui ne fonctionne pas correctement. J'ai informé la réception mais en vain. Le stationnement était extrêmement serré et un défi

Chambre spacieuse

La chambre était froide à mon arrivée (chauffage climatisation à l'arret), la salle de bain à une baignoire à demi hauteur!!, l'acces à internet est payant.

la tranquilité malgré la proximité de l'aéroport,la chambre spacieuse et propre .les transports en commun très proches de l'hotel .

parlant très mal l'anglais , j'ai regretté d'avoir affaire qu'une seule fois en quatre jours a un receptionniste qui parlait un peu le français .

Pas de bruit malgré piste d'atterrissage proche.Chambre trés propre et luxueuse pour ce prix.

5 € pour accès internet .Queue le matin pour régler.1 personne pour 300 chambres !!

First night food I ordered for supper was cold that was on 28th May the second stay on the 24th June supper was excellent but could do with a plate to put food on ,had to ask for new pillow case as there was blood on the one on my bed and had to get another remote for tv as first one was not working think it just needed batteries and I ordered breakfast and wrote on my order no sausages or mushrooms as I am allergic and these items were in my order but baked beans were missing had no time to reorder so eat what I could . Lovely hotel when all the Reno’s are finished and over all with this covid19 going on the hotel did a wonderful job under the given circumstances.

Didn’t like that the taxi driver took me to the wrong one after I told him he was going the wrong way . More directions as to where to pick up meals and for stupid people to be told when they are not following directions. Happy couple of nights

The location

Not the hotel’s fault, but the current regulations make any hotel stay less enjoyable than normal

the mini bar

reception hi

More for convenience,as I have to catch early flight. Proximity to the tube is the other plus points.

none

Checkin was quick. Food at the bar was good (see also what I did not like)

I picked the hotel because of the name, I stayed in excellent Jury's Inss before, also because it was (said to be) close to the underground & heathrow, Only at the exit there was no indication where the hotel was located, and the hotel was not visible. So I had to ask around, before finding the hotel. It was a bit farther away than described. At check-in they told me the restaurant would be open until 22h30, and gave me a key-card for my room that did not work. When coming back down to the restaurant I was told it closed early, so I had to go to the (overflowing) bar, and had to wait to get a seat. My room was close the the elevators, and poorly insulated, and I heard the elevators moving up and down,and stopping at my floor all night.