Hôtels à Hue

Points positifs: Wonderful staff and service that make this budget option a great place to base your visit to Hue. Staff is knowledgeable and super helpful with a warm, inclusive attitude. The facilities are basic and quite dated but this adds to a certain quaintness and, as long as the shower works and the bed is comfortable, it works for the location and price!

Points négatifs: Dated facilities but quite functional.

Points positifs: La localisation: un quartier animé, en face de la citée interdite, l'aide apporté par le personnel, le rapport qualité /prix

Points négatifs: RAS

Points positifs: Knowledgeable and friendly staff. Staff moves with a sense of urgency whether helping with getting a taxi or loading/unloading luggage. Believes in customers first. Hot breakfast service was quick and plentiful.

Points négatifs: Breakfast eggs were oily at greasy - too much oil. Draining with a knapkin fixes it.

Points positifs: Friendly staff. Great breakfast. Great amenities.

Points négatifs: N/a

Points positifs: Some front desk staff where nice eventhough the Japanese manager ruined that experience as well

Points négatifs: The location was too far. Hotel is too stingy to feel hospitable. I have never felt this bad staying anywhere

Points positifs: Almost nothing. I booked for three nights and checked out after one. The only good news is that I wasn't charge a fee for the early checkout.

Points négatifs: The location is isolated with little access to restaurants or shopping. The room(s) were dirty and smelled of mold or mildew. The shower and toilet are in the same enclosure and moisture evaporates slowly making for slippery walking and wet toilet seats. The cover on the sofa was dirty and there was no desk or work area. I can't recommend this hotel!

Points positifs: Very friendly and helpful staff Good breakfast

Points négatifs: A Bit mouldy Water heater a bit confusing, never know it's on or not, I couldn't take shower the first morning

Points positifs: The location was absolutely central for sights and restaurants for a 2 or 3 day visit. The staff could not have been more helpful.

Points positifs: The pool was nice. The grounds were in good shape. The proximity to the beach was good. The bathrooms were large.

Points négatifs: The A/C units in all of the rooms leak water out of the ceiling vents onto the floor. They also clearly have a mold problem in the A/C system (our first room smelled very badly--we changed rooms and the second had the same problem.) The A/C system serves all rooms. Customer service was not good. When we asked them to put us in a room that didn't smell of mold, we were directed to talk with an outside turnaround consultant on the premises who the hotel has hired to make the hotel a profitable concern. He would not tell me his name. But he did tell me that we were mistaken, that the rooms did not smell and there was no mold problem. Full stop. No attempt to remedy an unhealthy, and frankly disgusting room experience. We promptly left (without receiving a requested refund for our unused nights) and went to another hotel. It was worth the added expense. This place is not a place anyone should be forced to stay.

Points positifs: This hotel is actually a training hotel for hospitality students, so it is a bit cheaper than other hotels, but has a very Western ambiance. Staff is incredibly helpful, but you just have to remember that they are doing on-the-job training, and give them a chance to rectify any issues. The keycards to the rooms are date/time coded, so we did get locked out of our room on the second day, because they accidentally coded our card for one night instead of two, but they fixed the issue immediately. Rooms were beautifully appointed and the bathroom had a western toilet, bidet, and soaking bathtub, which I loved. Hotel had a bar and separate restaurant - these workers are also students, which meant that they tried to make my Singapore Sling 4 times before they brought it out to me ;o)

Points négatifs: Staff come around every evening with homemade cookies, but be forewarned that they might unlock the door and try to enter if you don’t get to the door right away, and they will enter to leave the cookies if you are out. We were left sitting at our table in the restaurant for a long time because they were waiting for the one person that spoke some English before they brought the check. Also, the waiter tried to tell me that I shouldn’t have ordered what I did, which was a little off-putting, but he was trying to be helpful!