Hôtels près de Damascus Gate - Jérusalem

Points positifs: la décoration était magnifique.

Points négatifs: j'aimerais plus de diversité avec des cultures différentes

Points positifs: The decor is amazing and a very good breakfast and right in the center of Jerusalem.

Points négatifs: This is not kind of a hotel with a poll or a luxurious spa. The view from our room was to a garbage yard / pub and the next morning was a horrible sewerage smell after we complained a couple of times they moved us to a suite. That was our wedding night.

Points positifs: Petit dej fabuleux

Points positifs: La situation géographique idéale Le silence de la chambre Le design de l hôtel L accueil du personnel

Points négatifs: La vue de ma chambre Petit déjeuner peu varié Équipement

Points positifs: Tout tout tout excellent

Points positifs: tout

Points négatifs: rien

Points positifs: Amazing hotel located in the heart of Jerusalem, very quiet beautiful street, 5 minutes walk from majority of historical places, magnificent building, very comfortable rooms, helpful staff and excellent food - breakfasts were delicious and food selection one of the best we ever saw in 5 stars hotels!

Points négatifs: Lack of spa and gym (gym room was very small). Surprisingly few days before our arrival we received a standard welcome mail from the hotel management with the description of hotel facilities including spa - and spa has never been opened! They told us when we arrived that the spa and swimming pool is still under construction. We were slightly disappointed but telling the truth Jerusalem has so much to offer so the lack of spa and swimming pool was not a big problem.

Points positifs: Elegant hotel

Points négatifs: Housekeeping staff a bit instrusive and would show up every night when we arrive and try to push extra towels and chocolates even if the room has been turned down. He was obviously waiting for a tip.

Points positifs: Spacious room. Attentive service. Brand new facilities. Comfy bed and good quality linen. Pick up service at the airport. Great location - ancient city is close by so does the shopping centre.

Points négatifs: Strange view from the balcony - actually no view. Empty minibar. A bit crowded restaurant for breakfast.

Points positifs: There was a staff who’s name George who is a door man was so helpful. He is very kind and beautiful smile all the time. All other staff are very friendly too.

Points négatifs: This property is very clean and new but it is not lively and happening because the atmosphere is crowded by ultra orthodox and sometimes you feel uncomfortable. Also there is no pool or spa is there.

Points positifs: Location

Points négatifs: To pay for parking

Points positifs: Beautiful,clean and nice area.

Points négatifs: Can’t say anything negative!

Points positifs: Everything

Points négatifs: Reception

Points positifs: Le personnel au petit déjeuner compétent . Accueil excellent et à l ecoute

Points négatifs: J avais demande que ne soit pas modifie l eclairage que j'avais programmé pour la nuit de vendredi à samedi ; il n a pas ete tenu compte de ma demande. D autant que le personnel est rentré dans la chambre sans même que mon lit soit refait.

Points positifs: Tout! Service fantastique

Points positifs: Le cadre et les chambres

Points négatifs: Rien

Points positifs: It’s new clean and is a really beautiful hotel. The views are amazing. The rooftop pool is a winner.

Points négatifs: The location is safe and nice and quiet. But it is far from the sites.

Points positifs: The building is good.

Points négatifs: At the check, my room was dirty: a cup and a spoon with coffe. The second day, after cleaning room, they left in my room the dish of room service the night before , they forgot a cleaning cloth and they didn’t give us water bottles. At check out none helped us with baggage. The position is 25 min by walking to every interesting things (old city, downtown, mamilla) The courtesy kit was poor with no slippers. Too much problems for a 350€ room.

Points positifs: Staff was super welcome, breakfast was great

Points négatifs: - hanging in room not clean - decoration pillow in room not clean - no place at the pool to sit ... really not confortable at all - no waitress at the pool until 11 am when hotel is full - the menu to eat at the pool is really really minimalist - spa close early when hotel is full - no game room for kids in August - uniform of staff not good for them or to big or to small, not looking like they iron it.Girls at reception with old manicure not look clean

Points positifs: 1.The level of cleaning. 2.The welcome of the hotel. 3.The treatment of the hotel's workers.

Points négatifs: 1.Not enough bed in the pool area. 2.There is no whirlpool in the hotel.

Points positifs: Beautiful facility, fantastic view and rooftop pool that has one of the best views in the world.

Points négatifs: Saturday check in time is 6PM , not clear at booking. Parking is not included and there is no mention of it anywhere. The place is not clean enough. Food on Saturday sucks, like in all kosher hotels...

Points positifs: Beds where great everything was amazing

Points négatifs: It was a little stuffy in the room even though I put ac and full blast it wasn’t so cold a felt a little stuffy

Points positifs: Emplacement et luxe des aménagements . Superbe et fonctionnelle salle de bain. Parking

Points négatifs: Chambre avec trop de mobilier inutile et peu de réels rangements.

Points positifs: Petit dèj copieux, de qualité, terrasse agréable et personnel attentif !

Points négatifs: Rien à signaler, séjour parfait

Points positifs: Staff Concierge Location Quality of the hotel Lobby pizza

Points négatifs: Breakfast room very very noisy Breakfast room wasn’t too clean

Points positifs: M. Hassaln est très gentil !

Points négatifs: Tout le reste ...

Points positifs: J'ai bien aimé l'emplacement et le personnel

Points négatifs: Les lits sont très durs, les matelas sont vieux

Points négatifs: La chambre n'était pas propre. Employés à la réception par Un mendiant exigeant.

Points positifs: Location. Value for money. Free parking. Breakfast

Points négatifs: A bit worn out

Points positifs: the staff and spicialy the chief

Points négatifs: the room not luxury

Points positifs: The hotel is very clean. Staff are very friendly and helpful and the breakfast is the best. The hotel is conveniently located near the Harod's Gate entrance of the Old City which made getting to Al-Aqsa Mosque easy. Very impressed with the hotel!

Points négatifs: Initially my first day was off to a bad start due to a staff member who had a rotten attitude and who went back on his word, twice. After that incident, everything was pretty fine and I can’t fault anything

Points positifs: Close to old city

Points négatifs: A bit dirty, shower didn’t work was rusty. Linens and towels were old. The hall had a couch with dirty linens (next to my bedroom) and also the service car was abandoned in the middle of the hall. When we arrive the people at the front desk were arguing (they didn’t know we understood their language) if they should give me the room (they had it ready) or if they should charge me $50 dlls because I was early. So we came back later (a new shift had started) and the same thing happened, they were talking to each other telling that our room was given to an angry costumer that was next to us... so if you don’t speak Arab be aware of what they say, it’s sooooo rude to talk about your costumers in front of them only because they think they don’t understand. It’s important to mention that is in the Arab side of the old city, taxi’s could be a bit sensitive about that, is a traditional Arab neighborhood so the shops close a bit early

Points positifs: The Location and the employees were extremely nice and ready to help

Points négatifs: The rooms are just ok in the cleaning category

Points positifs: Everything was awful.

Points négatifs: Everything was awful.

Points positifs: The breakfast was fantastic! Lovely room and excellent facilities. The hotel was nice and near to Damascus gate, only a five minute walk away and surrounded my some great restaurants.

Points positifs: Excellent Location

Points négatifs: Great staff

Points positifs: Nous avons été bien accueillis. La réception était très sympathique. Lorsque le frigo de la chambre est tombé en panne, la réception a directement pris les choses en mains et l’a fait changé. Nous avions Choisi la formule demi pension. Pour le petit déjeuner c’est très varié.

Points négatifs: Pour les dîner-souper la qualité était très variable. Nous avions certains jours tout un buffet mais d’autres quand il n’y avait pas de groupe dans l’hotel, simplement une assiette imposée pour l’entrée, idem pour le plat principal ainsi que pour le dessert. Avec ça la qualité du service dépendait vraiment du serveur. Nous avons eu des serveurs-cuisiniers charmants puis à côté de cela certains qui nous faisaient sentir qu’on était pas bienvenu du tout. Deux soirs de suite, nous avons été mal servi. Le premier de ces soir tous les plats depuis l’entrée jusqu’au dessert sont arrivés en 5min à notre table. Nous étions estomaqués, tant par cet étrange service que par la froideur des serveurs (aucun regard, ni sourire). Nous avons fait la remarque à la réception pour marquer notre étonnement. Le soir suivant l’un des serveurs était le même, et nous a servi exactement de la même manière. Donc si vous prenez le repas du soir sachez que cela dépend si il y’a des groupes ou pas dans l’hotel, et aussi de l’attitude des serveurs. Les autres jours avec les autres serveurs cela était au minimum correct et souvent très jovial. Concernant le nettoyage, les articles de bains sont remplacés tous les jours, les lits sont refait à leur convenance. Par contre ils ne changent pas les draps et ne font pas le sol souvent.

Points positifs: The room was good and I liked the layout of the beds. The breakfast at the hotel was very good and in my perspective it had variety. We had some little issues and the personnel was very responsive and supportive.

Points négatifs: I would say there are some details to care of. The lights in my room had a strange configuration of on/off. The bath also had some details in the shower crystal door as it did not open correctly. The air conditioning system needs more power and improvement.

Points positifs: Se situe dans le quartier EST très prêt de la vieille ville. Le petit déjeuner est excellent en quantité et qualité. Le personnel est très gentil.

Points positifs: très large choix au petit déjeuner, personnel très aimable et serviable. chambre spacieuse et propre, correctement équipée

Points négatifs: rien en particulier