Hôtels près de Herod's Gate - Jérusalem

Points positifs: la décoration était magnifique.

Points négatifs: j'aimerais plus de diversité avec des cultures différentes

Points positifs: The decor is amazing and a very good breakfast and right in the center of Jerusalem.

Points négatifs: This is not kind of a hotel with a poll or a luxurious spa. The view from our room was to a garbage yard / pub and the next morning was a horrible sewerage smell after we complained a couple of times they moved us to a suite. That was our wedding night.

Points positifs: The property was in a great location- very close to the old town. The room was beautifully decorated. Very comfortable beds and pillows. Amazing showers stocked with Ahava products- huge bonus. Great products.

Points positifs: La situation géographique idéale Le silence de la chambre Le design de l hôtel L accueil du personnel

Points négatifs: La vue de ma chambre Petit déjeuner peu varié Équipement

Points positifs: Tout tout tout excellent

Points positifs: tout

Points négatifs: rien

Points positifs: Beautiful Rooms. Fabulous hotel. Wonderful stay. The two “doorman” are exceptionally good and smart and helpful and cheerful. Spacious comfortable rooms. Good bar (should have more choices of “fever-tree” though - I do not have any connection with “fever-tree”). The hotel was packed over the holiday period, but the staff were just superb.

Points négatifs: Only marked down as the gym and roof-top swimming pool were closed. I wish we had known before booking. However, I would very happily stay again.

Points positifs: Elegant hotel

Points négatifs: Housekeeping staff a bit instrusive and would show up every night when we arrive and try to push extra towels and chocolates even if the room has been turned down. He was obviously waiting for a tip.

Points positifs: Spacious room. Attentive service. Brand new facilities. Comfy bed and good quality linen. Pick up service at the airport. Great location - ancient city is close by so does the shopping centre.

Points négatifs: Strange view from the balcony - actually no view. Empty minibar. A bit crowded restaurant for breakfast.

Points positifs: There was a staff who’s name George who is a door man was so helpful. He is very kind and beautiful smile all the time. All other staff are very friendly too.

Points négatifs: This property is very clean and new but it is not lively and happening because the atmosphere is crowded by ultra orthodox and sometimes you feel uncomfortable. Also there is no pool or spa is there.

Points positifs: Location

Points négatifs: To pay for parking

Points positifs: Beautiful,clean and nice area.

Points négatifs: Can’t say anything negative!

Points positifs: Everything

Points négatifs: Reception

Points positifs: Les chambres et l'architecture. On avait l'impression d'être vieux Jérusalem plutôt moderne.

Points positifs: They took care of us and made us feel really special as we celebrated our 10th anniversary

Points négatifs: Bed was comfortable, but the mattress was low in the bed frame so we hit our legs on wood when we sat down on the bed. Sorry, but that was the only thing I'd change and I feel petty for mentioning it.

Points positifs: Beautiful historic property with large, comfortable rooms and a courtyard dining area that is full of character. It’s in a quiet Arab area of the city and the staff speak Arabic not Hebrew, although good English is spoken and some other languages. Breakfast is excellent, although it’s not kosher. Strong recommendation for the Sarwa Street Kitchen a few yards down the street, where I only had a tea but was plied with amazing books from the massive collection that lines the walls and covers the tables…

Points négatifs: Nothing, although if you are looking for the typical Israeli/Hebrew/kosher experience then this is probably not the best place for you…

Points positifs: Loved the place Great breakfast in the garden in am . Very very helpful staff

Points positifs: exceptional staff (especially Diana on the desk) making your stay a great experience. The hotel is beautiful and the food is also a very high standard. The pool area is beautiful and spotlessly clean. All areas of the hotel are very well maintained . The concierges also are super helpful , it was a great stay and I would highly recommend. The rooms are spacious and excellent and comfortable beds/linen and lovely bath products

Points négatifs: only slight downer was being woken up by the call to prayer at 4.45am ! just be aware

Points positifs: The gardens and pool are beautiful, a lovely oasis. Our room was lovely. A large room with a high ceiling and a good bathroom.

Points négatifs: I asked,twice for some chocolates to be in our room for our arrival as it was my daughters birthday. They never appeared. The food for lunch and dinner were very good. The breakfast was extremely disappointing. The service was very very slow at all meal times. I asked 4 times for a glass of wine, the restaurant wasn’t busy at the time.

Points positifs: Cadre magnifique et reposant

Points négatifs: Pas de commande portable pour l’air conditionné

Points positifs: Le cadre , le personnel, tout..

Points positifs: Beautiful place! Great service, great food, so calm and peaceful.

Points positifs: The service is excellent and each and every person working there makes every effort to make sure you have everything you need and are comfortable at all times. I won’t stay at any other place when I visit Jerusalem again.

Points positifs: It is an oasis of calm and excellent service very near the Old City. The food is good, particularly the breakfast. The staff could not be more attentive and charming. The building itself is magical and the pool divine. I really didn’t want to leave.

Points négatifs: Nothing.

Points positifs: The setting is quiet and in a typical Colonial style, which is good and not so good as it takes a decisive management what to keep and what to let go of as it might be completely outdated, which is a keyword with this property. So outdated. There is a sense of an oasis of peace when you come back from the buzzling old town. This is nice. The restaurant is excellent yet also pricey. Pool atmosphere is lovely after an exhausting tour yet why is it not open before 9am and not after 6pm?

Points négatifs: Haydays are long over. The place needs a serious make-over as it certainly does not have Leading Hotels Standard under any circumstance. So, value for money is way off.not at all a 5-star, rather 3-Stars as it is. The property apparently still lives off its good-old-days reputation which also the staff reflect. There is anything between „anxious to do the wrong thing“ and actually not being properly trained for the job, to outright arrogant. Some, including the Restaurant Manager are truly misbehaved as in „not knowing what appropriate behavior is in such a place“ but I dare say, also elsewhere. He at his mobile all the time, careless to detail, inattentive in general. And there is also very attentive and friendly staff too, including the Hotel Manager, once being confronted with the absurdity that guests are awoken by brutal construction power-drill sounds at 7am (!) two consecutive days. „An emergency“ .... really? You must be joking. Other reviewers mention ongoing construction the same year. This being said, there was effort to make the absurdity up, yet this can simply not be remedied at almost 400€ a night. This is unacceptable. On to the fact, that floors, walls, amenities all seem 100 years old. Really, and this is anything but in a charming state, plus cleanliness is not a forte either.

Points positifs: Comfortable room. Beautiful gardens. Lovely, friendly staff.

Points négatifs: No mirror by the dressing table.

Points positifs: Incroyable dîner du Shabbat le vendredi soir, personnel attentionné. Les chambres sont bien équipées, mais un peu petites.

Points négatifs: Tout nous a énormément plu.

Points positifs: Le petit déjeuner est excellent. Propre.

Points positifs: Le service, la gentillesse et le professionnalisme La qualité du petit déjeuner Enfin tout Sans compter la piscine...

Points négatifs: Absolument rien

Points positifs: Location and staff are really good ! The Conciergerie is really helpful: we asked for a transportation from Eilat to their hotel and they reply immediately with a quotation and some alternative by bus. And it was really easy and much cheaper. So thanks to the staff !

Points négatifs: The value for money is really bad when you stay in the hotel. It’s really noisy if you stay in a room with the Patio view : breakfast and dinner served in the terrace under your window ! And unfortunately the sound proof is really bad. We said it was our honeymoon and we wanted a quiet room but the man in reception didn’t evaluate the quietness the same way ! No misunderstanding: it’s a really nice hotel ! But a bit expensive if you want a 5 stars service !

Points positifs: rien

Points négatifs: le bruit - le service médiocre - le ménage à 8h du matin dans les chambres

Points positifs: This hotel is very pretty and clean. Staff was very accommodating as we arrived early for check in. They got us a room in no time. Food was good and staff was wonderful.

Points positifs: The breakfast The lobby The pool

Points négatifs: The rooms are a bit outdated for their price and charging extra for a balcony with a view to the pool Also the mini bar was empty There’s no coffee machine in the room which is pretty much standard nowadays , especially for this price

Points positifs: The hotel has been refurbished and the pool area is extended and really lovely

Points positifs: staff were friendly Rooms clean

Points négatifs: Would never stay in a Friday night or Saturday. The noise from the kids running up and down the corridors and shouting made it impossible to relax in ones room

Points positifs: Great hotel with a nice big pool, lot's of sun beds, great spacious room and bathroom and friendly reception

Points négatifs: Two very tiny details; Day 2 empty bottles and used glasses wasn't removed and toilet seat was up! At this kind of hotel that's just not good enough.

Points positifs: All of it.

Points positifs: Le petit dejeuner !!! Enorme !!! La proximité de la vieille ville Le personnel est serviable Bon restaurant

Points négatifs: Je cherche encore....

Points positifs: Great location , clean .

Points négatifs: Small pool

Points positifs: Bed was great and suite was perfect for a mother and daughter traveling together. At night, the room was quiet. Judy Melzer went out of her way to make our stay wonderful.

Points négatifs: My only complaint is that one of the little shakshukas at breakfast was undercooked. Everything else was yummy and the coffee was perfectly hot.

Points positifs: Très bien situé, récemment rénové, chambres attrayantes et confortables.

Points négatifs: La salle de bains aurait pu être plus propre

Points positifs: L'emplacement est extra et l'hôtel a une façade typique de Jerusalem

Points négatifs: petit déjeuner a améliorer

Points positifs: Good breakfast. Friendly staff. Has lifts. Including Shabbat lift. Convenient for Shul

Points négatifs: Scruffy. Interiors shabby and old. Broken fixtures ( bedside lampshade broken). Not that clean (dust bunnies and other evidence of dirt under the beds). Not much space for unpacking suitcases.

Points positifs: The breakfast was amazing

Points négatifs: Dinner was bed a lot of noise all over the hotel when we take the stairs level 1 have construction

Points positifs: Very friendly and great service. Beautiful room with balcony and view. Nice little presents !

Points positifs: Great food

Points négatifs: Too hot in the room at night. Air conditioning not ideal.

Points positifs: Generous small food gifts sent to rooms daily. There's a lounge with coffee, cookies, light food , open from 3-9pm. Very nice

Points négatifs: Some of cleaning staff nasty. They were in middle of doing renovations and the noise during the day horrible. Couldn't rest. VERY SMALL SPA &excersize facility. No on site parking. TINY ROOMS

Points positifs: Séjour très agréable, la chambre très grande et très propre (5ieme étage). Personnel très disponible des petits cadeaux tous les matins dans la chambre. 10-15mn de la vielle ville à pied

Points négatifs: Petit bémol rue bruyante

Points positifs: Good food. Comfy bed

Points négatifs: Iffy wifi

Points positifs: Staff was wonderful!! Food delicious! Daily food treats so nice!! Wasn’t expecting lounge pass EVERY DAY OF OUR STAY!! Plus bonus free dinner!! Safe environment to leave 91 year old mother in the hotel while we had to leave for a few hours each day

Points négatifs: Just missed chopped liver and schnitzel for sabbath lunch

Points négatifs: Was wonderful

Points positifs: I was really impressed with the hotel staff and how the manager went way above the call of duty. I would highly recommend this hotel to others. The room s were nice, breakfast was delicious and people friendly. This was located in an excellent central location.

Points négatifs: We were extremely pleased.

Points positifs: Rien

Points négatifs: Le ménage pas bien fait

Points positifs: M. Hassaln est très gentil !

Points négatifs: Tout le reste ...

Points positifs: J'ai bien aimé l'emplacement et le personnel

Points négatifs: Les lits sont très durs, les matelas sont vieux

Points négatifs: La chambre n'était pas propre. Employés à la réception par Un mendiant exigeant.

Points positifs: L'accueil était très bon, tout le personnel très sympathique. C'est un très bel hôtel, très propre et bien équipé avec une très bonne literie. Double vitrage et clim, frigo, rangements, belle déco. Très calme. Très bon petit déjeuner avec beaucoup de choix. Tout le service d'un grand hôtel pour un prix abordable. Bon emplacement, dans Jérusalem Est, quartier très sympa et vivant, à deux pas des remparts de la vieille ville, porte d'Hérode.

Points négatifs: Dans les chambres du 3e étage il y a un peu de bruit le matin parce qu'elles sont en dessous du restaurant.