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The hotel is beautiful and decorated very well. Location was convenient. The garden was lovely and so was Mary Claire. Sign should have been illuminated. The owner made offhand comment about the door banging, my ability to use a coffee pot, and implied that maori people can't eat the same things as white people, much in the same way one would say a dog can't eat chocolate
cheap rate. The room was extremely cold. the heaters were very ineffective. Washing and drying facilities were the dearest we encountered in our 4 weeks in NZ. Asked reception to book a taxi into town. The taxi was extraordinarily expensive $24 each way from memory,this was due to it being a shuttle not a taxi as such. I would have liked if this was pointed out to us when requesting the booking as it was possible to walk to town centre.
Excellent and polite service. We arrived very late after a delay on the road and the owner couldn't have been nicer about the interuption. Location was very good, not directly in the centre of the centre of the town, so you didn't get noise. Room was a great size and had everything you needed. Very happy with our choice.
Situated on one of the outlying roads from the center of Kaikoura, the building have thick brick walls and quiet surroundings. Our bed also had an electric blanket which was pleasant. The fridge, oven and cookware made for a nice way to have a meal at the hotel. The owner was also quite nice and picked us up from the train station. The buildings are a bit dated and with no central heating, they can be quite drafty and cold. The bathroom has a slotted window which opens directly to the outside and allows for insects to come in. Because they're attracted to the light, our bathroom was quite full of bugs when we left the light on.
We were pleasantly surprised. The unit was comfortable and warm. It was well priced. Great to find somewhere that is animal friendly, this made our trip a lot easier.
Very impressed with Ian, I presume the owner. He went out of his way to assist when asked, even provided his vehicle to take my wife and I to a function in Kaikoura. Everything was fine.
Excellent quality motel. We arrived early and upgraded for $20 for 2 nights. Really helpful approachable staff, particularly the manager who even gave us a lift to town in his car with our bags! Thanks!
Very good hotel. Perfect for Family.
Lovely room, quiet location, grassy area outside room with picnic table was perfect spot to relax with great view of snow covered mountains in the distance. Helpful staff too with tips on local transport and places to eat.
Close to city center.
the bed size the shower was a little to difficult to operate
Modern, well presented and convenient. Owner very friendly, welcoming and helpful with advice on the area inc. restaurants/excursions etc. Room with sofa bed small for 4 and would have prefered wardrobe/drawer space rather than cooking facilities..
The room was lovely and view was stunning. The owners were very friendly and welcoming. They were very knoweledgable provided us with loads of information about the area and trips. I dont have a bad word to say about this place one of the best B&B's i've stayed at. Wish we could have stayed longer.
Lynn and John were exceptional hosts and welcomed us into their home as if we were family. Excellent stay. Very up to date and had everything we could wish for. Breakfast great!
The service and the nice host. No
Very nice and friiendly. Good breakfast. We had their simplest room without kitchinette and sep bathroom outside the room
just like homeeeeeeeeee!!!!!!!
The location was fantastic, the views were stunning, and the breakfast was superb. I liked that the internet facility was free. There was nothing in particular that I didn't like about the Austin Heights. However, I would have expected slightly higher quality accommodation for the price paid.
Very friendly Location a little out of the way and far too expencive.