The whole room was awesome. Spacious and luxurious
Lobby was pretty
My room was dirty, room type I requested wasn’t available. Experience was less than great.
Room was not ready at check in and staff seemed extremely disorganized. We sat in the lobby for an hour waiting for a room. When our room was finally available, they just thrust the keys at us and didn't direct us to our room or let us know when check out time was. The next morning, the phone rang and it was the staff asking if we still needed our car. We were sleeping and hadn't called for our car and they just kind of said oh ok and hung up. Then here comes housekeeping banging on the door while we're still in our pajamas. The room was nice but the bathroom door is a sliding door and is so close to the bed that you can hear every little noise coming from the bathroom. No bathroom privacy if you're not alone in the room. The hotel has been restored nicely but service needs some work.
Could not stay
When I arrived and checked in/got the keys, and when we were walking to the room, the staff called us saying that my visa didn't go through!! They tried again but it won't go through! So we had to leave the hotel, we went to a different one.
Never cleaned the room, lost my keys at the valet, mirror fell off of the wall, room service forgot to bring our order, literally anything that could go wrong did!!!!
Location and cleanliness was great. They do have a shuttle to take you places within 3 miles but it want not operating during my stay because of staffing problems. Staff was courteous and helpful.
I did like the restaurant or their menu. It is a lost opportunity. No draft beer. It's a lovely location and with the right menus and bar snacks, this place could be hopping. It was empty on super bowl Sunday; it's a shame.
Great Hotel Awful Pillows
Great location and room
Pillows were flat and hard :(
Location was perfect, walking distance to sprint center, many restaurants and downtown area. The decor and appearance was classy and elegant and view was outstanding.
Expensive parking $14 for one night
The Staff were friendly and explained anything I needed information about.
I would have liked to have known it was valet parking only from information provided in the description.
En choisissant Hotel Phillips Kansas City Curio Collection by Hilton, vous aurez la chance de séjourner en plein centre de Kansas City, à moins de 5 minutes à pied de Kansas City Convention Center (centre de congrès) et Audtorium lmunicipal. Les équipements et services proposés incluent un centre d'affaires ouvert 24 heures sur 24, un service de départ express et un service de nettoyage à sec / blanchisserie.
selon 617 avis
Les politiques varient selon le type de chambre et le fournisseur.
Hotel Phillips Kansas City, Curio Collection by Hilton : Toutes les réservations faites le 30 juin 2020 ou avant, incluant les réservations non annulables, sont éligibles à un remboursement total. Veuillez consulter la page d’informations de Hilton sur le COVID-19 pour plus de détails.
Hotel Phillips Kansas City, Curio Collection by Hilton est situé 106 West 12th Street à Downtown, à 3,3 km du centre de Kansas City. Crossroads est l’attraction la plus proche de Hotel Phillips Kansas City, Curio Collection by Hilton.
À Hotel Phillips Kansas City, Curio Collection by Hilton, l’heure d’arrivée est 15:00 et l’heure de départ est 11:00.
Oui, Hotel Phillips Kansas City, Curio Collection by Hilton propose du WiFi gratuit.
Non, Hotel Phillips Kansas City, Curio Collection by Hilton ne propose pas de parking gratuit.
Non, Hotel Phillips Kansas City, Curio Collection by Hilton ne propose pas de navette aéroport gratuite.
Hotel Phillips Kansas City, Curio Collection by Hilton est à 2,6 km de Kansas City Downtown. Hotel Phillips Kansas City, Curio Collection by Hilton est à 24,6 km de Kansas City.
Non, Hotel Phillips Kansas City, Curio Collection by Hilton n’a pas de piscine sur place.
Hotel Phillips Kansas City, Curio Collection by Hilton a mis en place les mesures suivantes :
Nettoyage quotidien, plus de produits d’hygiène à disposition.
Hall d’entrée adapté à la distanciation sociale.