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Location is good, there are some restoraunts downstairs. The room was "already old-fashioned" and there was a strange, not good smell!
room not clean , and not up to standard for 5 stars i change 4 rooms
The view on Kazan´s Kremlin and the comfort, also good staff Health club, several remarks:1. around simming pool tables with glass plate - dangerous, 2. no termomether in sauna, 3.some people were ordering food to the swimming pool - very unusual, 4. man´s dress room was nor clean enough, 5. there was running lady fully dressed in civil and in wintershoes in area, where people must be without shoes or in swimming shoes
Good facilities, swimming pool, sauna etc Checking out took a very long time (only 1 staff member on duty in reception) - but it wasn't such a big issue.
spacious, clean and comfortable room, polite and helpful staff. big and tasty breakfast. very nice vew from the restourant. the only one robe and slippers, two sets of towels in the dowble room (there was three of us in the room).
impressive view on Kazan`s Kremlin, very nice staff no mustard at the breakfast, all cerals are sweet, water was having not specified odour
The hotel is the tallest building in the city. Hotel complex includes aquapark (free for guests), good gym (a fee of $20 applies), a cinema and some restaurants. It's great because you don't need to go anywhere to find a place to eat out. Nice choice in Kazan
aqua-park room service, room equipment
The hotel is modern and clean, it's situated very near Baumana St. with its restaurants ans shops, so the location is really good. the Kremlin is in walking distance. there is a new building under construction near the hotel, so some rooms have terrible view.
Very good located with easy access from railway station and almost any part of the city. Hotel itself looks new and suprisingly comfortable with high standards of quality. Staff is helpfull, breakfast of a standard quality. This hotel was a relief after returning from walk in half-demolished Kazan city As long as i have noticed there is no lift at this shotel. Beware of surcharges for early check-in
Staff were very helpful, I checked out early they made s special breakfast for me without requesting.
The location was in the center of the city and everything was within walking distance, ie: restaurants, the mini Kremlin, shopping, etc. The hotel was being remodeled and the sounds of the jack hammering were loud and annoying. Fortunately they stopped after 6 pm. Also, the hotel information implies that they have a shuttle to the Airport, but it is really a taxi that charges to take you to the airport.
Beautiful room, good staff, good brekfast, central position, really good price.
the poeple that worked there where very nice and helpful No I liked everything about the Hotel and all the other bussinesses in Kazan.
Good location. Many resaurants and cafes nearby
Good experience, pretty much what I expected, thought the pool and relax area would be a bit nicer... Security guards were not exactly providing a relaxed athmoshere and asked my girlfriend 4 times "if she is sure she stays in the hotel"!
location... Exterior... Car parking.... simple staff.... The room interior (3* as maximum)... Slow reception...
Free Wi-FI in the Lobby, comfartable room They don't have slippers in the room, you need to pay for it
The staff is not trained in a proper way. Security guards are standing with stone faces; no staff at reception desk (you should use a special bell to call them - nonsence!!!). Nice people are working at fitness club. Attitude of staff to its guests.
friendly and pollite staff no
efficent recepsionists no discount for more than 3 nights
best location lobby bar is not a good one
A decent hotel with large and clean modern rooms that have all facilities. Also the location of the hotel, in the center of Kazan, is very convenient. Staff was helpful and spoke adequate English. All in all a very good hotel at democratic prices! Small details could sometimes be better. For example: a room with two people in a four star hotel deserves two bottles of shower gel instead of one.