Bon rapport qualité/prix,
Le personnel était bien
La chambre était plus petite que ce à quoi je m'attendais
Good for 2
Big surprise was that the water is from a spring under the hotel! Smaller room than expected but had all the expected amenities. Great location to downtown, Nishiki market, Gion, Arashiyama.
Pictures made rooms look bigger. Staff weren't very knowledgable about traveling to Narita, but we got great info from the travel office next door and JTB in Nishiki market.
The location was great, the coin laundry was helpful, people were very friendly
Small room, couldn't even open a suitcase. They said it was air conditioned, but it was just some blower. At least we could open a window. Even though it was a non smoking room, it had some smell. No room safe. It was billed as a superior double ... that means 1 bed jammed into the corner. I had to crawl over my husband to get out! Would not stay there again.
Il est très bien situé, excellent hôtel, très bien
L'emplacement est parfait pour aller à pied dans de nombreux restaurants, des boutiques, des bus et des métros. Le personnel et les chambres étaient exceptionnels. Le prix était très raisonnable.
Ils font payer un supplément pour 2 lits au lieu d'un king.
Just where you want to be!
I stayed at The Kyoto Royal Hotel and Spa for my first trip overseas as well as my first trip to Japan. Some of the cultural differences where noted such as heights of sinks, counter tops, and showers. The room I stayed in had a Double Semidouble-deluxe bed. It was in fact 1 bed and was comparable to a full/queen size. I thought there would be two. The bed could sleep for two I suppose. The room I had was just enough to accommodate myself. Seeing as I am a minimalist and being a lone traveler, this worked out fine for me. The hotel is right next to a subway station, river walk, and market the next block over. I highly recommend getting the breakfast buffet included with your room. It is totally worth it! The Prandina does a excellent job with both food and staff. Food is excellent with a wide variety of choices. You have the option to eat local foods or foods that you would eat if you were back home. The food presentation is wonderful and is replenished very quickly. Hotel staff is very friendly and are very professional. Hotel staff also opens doors for you when getting out of the taxi! No need to walk far for access to transit or taxis, Taxis are ready available once outside the hotel lobby and bus stops are right outside the hotel as well. You will just need to know what bus or train to take (research that to death before you go! It can be overwhelming and you will probably get lost at some point). I believe bike rental is available at the front desk as I saw the same bikes everyday. I did have a local friend visit me daily as I toured the city. She traveled by bike and the hotel stored her bike in their storage free of charge while we were out in a separate location from the fore mentioned bikes. Also, if you are flying back home from any of the Osaka Airports, the hotel can request for a shuttle service to pick you from the hotel up to 1 day prior by 12:00 noon at a cost to you, which you must pay the driver at the time of pick up, The cost will vary by service provided and service rendered. I do hope this review is helpful to someone and, Yes! I will stay there again on my next trip to Kyoto, Japan.
There's a smoking floor and they will try to put you in a smoking room even when you booked nonsmoking. Not that it matters, you can smell the smoke throughout the hotel. Bed was like sleeping on a floor
great location, clean and comfortable, basic rooms
We were a group of 5 adults traveling throughout Japan. The Kyoto Royal Hotel offered great convenience, but the rooms are very basic and smaller, and the bed cozy for me and my 6'3" husband. The concierge was absolutely very accomodating, but there was a bit of a language barrier, so just be sure to ask a lot of questions to ensure you understand! I would return there. Good value. Huge breakfast buffet.
Chambre propre, et spa dont le service était excellent ! Le personnel était très serviable. Emplacement pratique.
Pas d'eau chaude pour la douche. J'ai ouvert la fenêtre et j'ai reçu toute la fumée du niveau inférieur. Le buffet du petit déjeuner, pas terrible.
Très bien situé. Près de la station de métro
À 3 stations de métro de la station de métro/gare principale de Kyoto. Un changement nécessaire
Très bien situé et chambre très propre
Un excellent service client !
L'un des rares hôtels où le personnel parle anglais. Extrêmement amical et serviable. Près d'une station de métro et le quartier de Gion pour le shopping et la nourriture. Bons produits de salle de bains.
Les buffets au restaurant étaient bons.
La finition s'écaillait sur les surfaces de la salle de bains, et je me suis réveillé avec une irritation cutanée partout où ma peau avait été en contact prolongé avec une taie d'oreiller.
Les chambres sont très petites, mais propres. Personnel très sympathique.
Basé sur 3 389 avis
Les politiques varient selon le type de chambre et le fournisseur.