Points négatifs: Staff was confused about check-out times
Points positifs: The ocean side pools and grounds of the resort. Very remote and relaxing.
Points négatifs: Reception area was poor. For a resort being promoted by booking.com we expected at least one person we could communicate with within the staff. We couldn't. Made questions about food choices, ...
Points positifs: great location, friendly staff, good food, very relaxing atmosphere
Points négatifs: room a bit smelly (from cleaning chemicals, i guess)
Points positifs: i love the location, awesome views, awesome beach waves. there is so much room to relax, the rooms have A/C and cable and wifi.
Points négatifs: the slide wasnt on all day and i found out too late to enjoy it (we stayed one night only)
Points positifs: Pools are lovely, breakfast is good, love the slide and the sea views
Points négatifs: It is fairly expensive considering how basic the rooms are. Extra touches such as high quality toiletries, a bedside lamp, pictures, a mirror in the room and extra pillows would make it value for ...
Points négatifs: No hot water in our room. The place was pretty empty, as far as guests, but they put all the guests next to one another. Would have liked a room away from everyone else.
Points positifs: I felt welcomed as if visiting a friends or family members home , great experience
Points négatifs: Location is far from airport but as long as u have a taxi , it's ok
Points positifs: That it's close to a beach. If you take the short-cut through the woods.
Points négatifs: We only booked this place because of Semana Santa (Easter) coming up and everything at the coast was fully booked. It's a bit far off, rundown. It says 'free wifi', but the owner buys ...
Points positifs: Fantastic hospitality and great location. The host went out the way to ensure my stay was comfortable!
Points positifs: location and good breakfast, very small portion at that. rooms share a nice view.
Points négatifs: I bought a two day stay for my family ,Is advertise admission starts at 2pm , well it really starts at three pm, beds are not comfortable , no clean linen and the hotel does not provide w/ bath ...
Points positifs: Great location and the staff was very nice.
Points négatifs: Like to have a warm shower.
Points positifs: Excellent location, staff and food.
Points négatifs: Rooms specially restrroom needs to be better ( wasn't really clean). Swimming pool it's really small and it was a lot of people trying to enjoy the pool.
Points positifs: Incredible views from room and roof
Points négatifs: Price is a little high
Points positifs: It's close to the restaurants. Front beach property.
Points négatifs: The bathroom was disgusting , the toilet didn't even flush. There were cockroaches. The room that we booked was not even close to what we saw on the pictures shown online. The pool was not what we...
Points positifs: I liked the balcony in our room, however if you are staying in the standard rooms make sure to ask for any rooms in number 1 to 4, do not stay in rooms 5 and 6 as they are in the ground floor and do ...
Points négatifs: I traveled during holy week and the hotel was full and it did not feel clean at all times.
Points positifs: Beautiful balcony over looking the ocean. Yummy breakfast. Very nice staff
Points négatifs: No top sheet on the beds... just a blanket. Had to pretend the blankets were new.
Points positifs: The property has a beautiful view of the ocean.
Points négatifs: The photos on booking.com were HIGHLY photoshopped. Rooms are worn, need touched up. Overall the property was starting to show signs of age and due to remodeling.
Points négatifs: Hotel didn't provide room accommodations as decribe, one room was supposed to be for 6 , room had one bed and couch. Hotel beds were uncomfortable. Romm had only one towel, wanted to charge me ...
Points négatifs: i have pay for a reservation for my husband a 2 friends ,you guy said that the room it has 3 beds and a sofas,there was only 1 bed and no bathrooms????? WHAT cane of hotel is this??? the people in the...
Points positifs: I loved the staff! They were great, especially Luis and Jason!! They went above and beyond. The food was also very good (a lil over priced)
Points négatifs: The hotel itself does need a remodel. The bathrooms needed an update. ASAP!
Points positifs: Great location and views from the hotel. The beach was spectacular, and the property very nice. The staff were attentive and the only restaurant on the property had a decent selection of food.
Points négatifs: The seaview room was overpriced for the comforts it provided. Bathroom lacked basic toiletries and hair dryer, towel rack and soap dispenser were falling apart, the plumbing emitted an unpleasant ...
Points positifs: I liked the location and the view from the rooms d the view from the hotel ground
Points négatifs: The bathroom smelled funny when you left the door closed. Our room has a jacuzzi tub in it we asked one of the staff members to show us how to turn it on she tried to and showed what each faucet was ...
Points positifs: I liked the view and the food
Points négatifs: I didn't like that it wasn't open the salty pool
Points positifs: friendly people is clean
Points négatifs: The smell off paint in one off the rms they paint the same day was not ready food to spencer the roof to get there terble 1 bed broke
Points positifs: Excelent service, very good food and Excelent prices , nice place to get away
Points positifs: The view is great
Points négatifs: The room was clean the only thing I did not like was that the room curtains do not block from people looking inside the room