Hotel Santiago de León

la gentillesse de la jeune femme de service en salle de restaurant

obligation de changer de chambre, pour non réception de wifi.le manque de professionnalisme de la personne à la réception et surtout sa froideur, le bruit dans l'hôtel, l'adresse de l'hôtel est erronée, il se trouve facilement à 3 kms de la ville, ne ressemble à rien, quand on y arrive on dirait une barre de logement d'une grande ville.

Le prix demandé pour un chien est disproportionné:63 euros pour une nuit!!!!!!!!!!!

Ne parle pas un mot de Français ni au téléphone

The staff was pleasant.

Considering that the hotel has 4 stars, the conditions of the facilities are outdated and the services were below the expectations. The breakfast was very poor with very few range of choices. The clearness and quietness does not exist. You can listen the next room, clearly - the room has a door to separate the two bedrooms, through which any noise was heard. The window does not isolate the sound from the road. Definitely, is a hotel with low quality/price relation.

Comfortable,clean room.

We spent the whole of September driving ,independently around Spain and Portugal,booking ahead each day on Priceline.ALL The hotels were clean,comfortable ,smart and good value,however this particular hotel stands out for having the haughtiest,curtest 'Madams' on reception that we encountered on the entire trip.Not a smile,welcoming comment or helpful remark was forthcoming from either the surly girl at reception when we arrived, nor from her clone the next morning.Clearly our presence was an inconvenience to both of them .

Very Comfortable

I don't had the feeling of being in a 4 stars hotel, but in a nice 3 stars one.

Room was spacious with very comfortable beds. We had a front room overlooking the car park and had a good view of the surrounding countryside. The swimming pool, even though it had only a few loungers was welcome after a long drive. The free wifi had excellent speed. The hotel is in a quite area outside the city,great for a good nights sleep.

It would assist if instructions on how to use the TV were posted in the room somewhere. You have to press a switch by the bed to get power to the TV and a second remote control to change channels. The dining area looked most unwelcoming and the girl at the bar seemed to have way too much to do in serving drinks and also looking after diners. We ate at the nearly Cortes de Leon hotel but I would not do so again. The food there was awful.

Easy to find, good views of country side